Frequently Asked Questions

Yes, you can customize standard reports in BUSY by adding the Custom columns in report or configure columnar report.
Please Note: The Custom Column feature is only available in the Standard and Enterprise editions of BUSY. If you are using the Basic edition, you can add columns by using the Columnar option.

To view the last year sale purchase details follow below steps:
 Step 1: Firstly press F11 key to switch Financial year.
 Step 2: Go to display option and then select account books.
 Step 3: In account books select account register standard and then you can view sale and purchase register.

Yes, there is an option to create custom reports in BUSY. You have to open the any list of masters, transactions or any report,then on top you will get the option of custom column. Click on custom column option and add the required fields as per your need in the report.

Please provide more details about which report you are checking so that we can provide better assistance. Additionally, if you observe a variance of a few paisa in the report, it is recommended to examine the data within a shorter timeframe. After identifying any discrepancies, make corrections to rectify the mismatch.

If you generate financial reports and see some error in figures then please follow the given
 steps
 Step 1: Exit from report and reopen it and check now.
 Step 2: If still have problem then go to housekeeping menu.
 Step 3: Then update master balance and then check report again.

If software is not updating prices in the reports when you change them
then please follow the given steps
Step 1: Make sure the changes made saved properly. 
Step 2: Go to administration housekeeping menu.
Step 3: Then go to housekeeping menu.
Step 4: Then update master balances then ok.
Step 5: Then check report again.

When encountering an error message during report generation in BUSY, the error could be caused by:
 Step 1 : Invalid entries, duplicate entries, or mismatched data. 
 Step 2 : To resolve the error, you can check and correct the entries, ensure there are no duplicates, and reconcile any mismatched data.

There are several reasons if your sale voucher is not showing in report:
1. Make sure you have save the voucher properly
2. Make sure you are checking correct reports in BUSY
3. Ensure that you have selected correct date range while checking sale report
4. Make sure you are using latest release of BUSY

To check that which payment entry is missed to be posted in BUSY, follow these steps:
Step 1: Go to transaction section then click on payment voucher and select list option.
Step 2: Now, Specify the date range then open the payment list and check that which payment is left to be post.

If the data is not showing properly in BUSY, check the possible reasons:
1.Ensure that all entries have been posted.
2.Double check the amount and other details in existing vouchers.
3.Verify by updating the master balance from the housekeeping menu after taking the latest backup.
4.Confirm that entries should not be deleted in the data.