Frequently Asked Questions

If you want to check the daybook of your company please follow these steps:
Step 1: Go to display menu then click on account books submenu
Step 2: After that select the daybook option and open it
Step 3: Specify the date range and other required option and then generate the report.

To download the monthly sale register in BUSY follow below steps:
Step 1: Go to display option and then select account books option. 
Step 2: Then under account books select account register standard option.
Step 3: Then select sales registers option then mention the date range and click on ok button.

If some of your data is not appearing in the reports after upgrading the BUSY. It means that the upgradation has not beed done properly.After data backup, Run the data in the old release then apply data patch from houskeeping then upgrade it again in the latest version.

Difference between New and Standard format are followings
 1. Standard are default format of BUSY while New is created by the user.
 2. Standard format have default columns while New format have all columns which 
 customer want to see since it is created by the user.

If you are getting incorrect balances showing up in reports then please follow the 
 given steps
 Step 1: Go to housekeeping menu then update master balance.
 Step 2: Check in short range and find out the voucher which is wrong
 then correct and resave the voucher.

If the purchase register from the accounts books not showing the GST number even entered in the party master, then might the option is disable of Show Party TIN / GSTIN. Further if you added any custom column then you need to check the report from standard format.

In BUSY, you can copy a row in a report, but there is no option to paste details directly into reports. This is because reports in BUSY act as comprehensive summaries of entries made through vouchers. Additionally, BUSY doesn't offer a feature to duplicate rows within a report.

The total amount shown in the Short Range reports may be different from the account register due to discrepancies in the data entries or calculations. It is important to check the vouchers and entries made within the specified date range to identify the specific reason for the difference.

If you cannot see certain transactions in your reports in BUSY 
 Step 1: Check entry date and report date range 
 Step 2: check in which voucher series voucher has been entered and open report accordingly 
 Step 3: check accounting effect of that voucher if possible

If Custom columns Not reflecting in a report, follow these steps:
Step 1: In the data field option, check the category.
Step 2: Then check the column you added in the report.
Step 3: Save the field and format.
Step 4: Now reopen the report with the format name that you created.