Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What training resources are available to learn how to use BUSY's reporting features?

To know how to use reports in BUSY, you can view our user manual available under the Help menu. You can also check the youtube videos of reporting in BUSY on our official channel named BUSY. 
Further, for proper training you may consult with your authorized channel partner.

What charts of accounts and templates does BUSY provide for different business types?

In BUSY, you can maintain multiple type of business like Pharmaceuticals, Electronics, Garments, Consignment, FMCG, Automobile and so on. You can check the Final results, stock status, accounts ledger, trail balance and many more accordingly to your business type. All the reports will be avilable from Display section.

I think my accounts are not balancing properly. What should I do?

If you think your accounts are not balancing properly in BUSY, you should check for any incorrect entries or balances. Make sure to reconcile your accounts and verify that all transactions are properly categorized. If the issue persists, you may need to contact customer support for further assistance.

Why dont contact numbers automatically update in BUSY sales analysis reports

If you have added custom column of mobile no. in the sales analysis report but it is not showing in that column then recheck the custom column configuration is it correct ot not. Also make sure that in the party master contact no. updated in the correct field.

What are the different reports and analytics available for compliance management?

BUSY provides a range of accounting, inventory, and GST reports, all accessible in the Display section. You can review final results, trial balances, stock status, GST reports, ledger books, and many more comprehensive financial and inventory related reports available which s available for compliance of management in BUSY.

I need help understanding the ledger and transactions in BUSY

Can you please explain your query in more detail? What are you finding difficult to understand in Ledger and transactions?
If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

How can I save customized reports for easy access later?

To save the customized reports for easy access later you can use the option add to favourite 
follow the steps to do it
1 select the particular report section and click on add to favourites
2 save a name for your easy access in future and save it

How to modify or edit a posted salespurchase voucher

To edit or modify the sale purchase voucher, follow these steps :
1. take backup of your company
2. Click on transaction
3. click on voucher type sale or purchase
4.click on modify
5. enter details of voucher
6. open the voucher in modify mode, do editing as needed
7. re check and save it

How do I select the sale register

We have 2 option to see the sales register
1.Account register
2.Inventory register
For Account register
Step:1 Go to display option.
Step:2 Select account Books
Step:3 Select account Register standard
Step:4 Select sale Register
Or
Inventory Register of sales
Step: 1 Go to display option
Step: 2 Select invetory Books
Step: 3 Select inventory Register standard
Step: 3 Select sale Register

I made some changes in the freight bill sundry of the sales voucher. How it will get update in all the vouchers in which use the freight bill sundry?

If you have done the changes in the freight bill sundry then you need to follow the below to update the changes automatically in the all voucher.
Step 1: Take the backup of your data.
Step 2: Go to housekeeping and click on regenerate dual vouchers then press ok.
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