Frequently Asked Questions

BUSY does not have facility to validate account balances directly, it reflects the data based on the entries made within the BUSY system. To verify the accuracy of account balances, you may manually cross check the balances with the corresponding data from the counterparty or external sources.

If you are unable to see the current date in BUSY, it could be due to a configuration issue or a software bug. To resolve this, you can try restarting the software, checking your system date and time settings, or updating to the latest version of BUSY.

You can generate reports for any period within the current financial year in BUSY to get past invoices and other statements. However, if you want to generate reports for a previous financial year, you need to switch to that financial year first and then generate the reports.

There are different reports available to analyze Party-wise purchases in BUSY. To access the report, you can follow the steps below:
1. Display.
2. Purchase analysis.
3. Party-wise or Party-group-wise, and many more reports are available.
4. Alternatively, there are many different views, such as the standard and columnar view, available.

To generate a report for the sales register in BUSY,follow these steps:
Step 1: Go to the Reports or display section and then choose account books
Step 2: Then account registers (standard) and select 'Sales Register'. Set the date range  and the software will generate the required report.

If you want to customize a report according to your requirements, you need to contact your authorized channel partner.
If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

You can view the below report for total purchase amount from vendors.
 Step 1: Click on Display
 Step 2: Then Purchase Analysis
 Step 3: Then Party wise
 Step 4: Then select that vendor name and check the report as per the date range selected by you.

If the Job work report appears to be incorrect then check the below steps.
Step 1: Make sure that the job id has been created and adjusted properly.
Step 2: Make sure to check in short range from which the mismatch is coming then correct it in BUSY.

To verify IGST charged on a BUSY invoice with delivery details, you can check the sale register in BUSY which provides a bifurcation of sale amount, taxable amount, IGST, CGST, and other amounts. and modify open the voucher and check details like source and destination details.

To view the purchase register in BUSY follow below steps:
Step 1: Go to display menu and select account books from it.
Step 2: Then select account register option and select purchase register.
Step 3: After that mention the date range and click on ok button to view report.