Frequently Asked
Questions

Q: I want to add a custom column that pulls data from the account master. Where should this custom column be placed?

If you want to add a custom column that pulls data from the account master then you have to select a column beside the account name field and the category of custom column should be account master and field should be selected for account name field

Q: I'm unable to view the transaction history for a specific account in BUSY. How can I see the detailed transaction/entry history?

You can view that party ledger to view the transaction history from below steps. Step 1: Click on Display Step 2: Then Accounts Book Step 3: Then Account Ledger Step 4: Then Account wise Step 5: Then standard and select the party and view the ledger.

Q: I added a custom column but it is showing numbers instead of text. What did I do wrong?

It is possible that you did not select the correct data type for the custom column. You may have selected a numeric data type instead of a text data type. Try selecting the text data type for the custom column to display text instead of numbers.

Q: I'm seeing an inventory or accounting discrepancy in the books. How can I trace what transactions caused this?

You can trace the transactions that caused the inventory or accounting discrepancy by reviewing the relevant reports and ledgers in BUSY. Look for any Step 1 : Data entry errors Step 2 : Missing transactions Step 3 : Or incorrect account postings that could be causing the discrepancy.

Q: When I upgrade the software version, some amounts change slightly in the reports. Why does this happen?

In BUSY amount only changes due to and change configuration or any features or option disable.To fix it You need to take backup firslty. Step 1: Go to Check BUSY updtate. Step 2: Click on download full setup. Step 3: Install setup in same drive where BUSY install already.

Q: What steps should I take to fix an error of balance in my bank account balance?

You need to use reconcile your bank according to bank statement.You need to check the bank ledger in a short period of time so that you can find out the date in which the date mismatch appears and cross check all the entries on that date.

Q: How can I isolate discrepancies between reports down to a particular date or date range?

To isolate discrepancies between reports down to a particular date or date range, you can generate reports for specific date ranges and compare the values. By comparing the reports for different date ranges, you can identify the specific voucher or transaction where the discrepancy is occurring.

Q: What are the recommended steps before I submit my data for an audit?

The recommended steps before submit data for an audit is as follows: Step 1: Make sure all the entries you made in this company is accurate Step 2: Afterwards you can check your ledgers Step 3: Reconcile your balance sheet and other data Step 4: Reconcile your books properly

Q: How do I check if the master balance update ran properly in BUSY

You can run Update Master Balance from the Housekeeping menu to fix any balance mismatch or error in the reports. After the update is completed, you can check the report again to see if the issue is resolved and to verify that the update was successful.

Find Solutions to Common Issues Related to accounting-reports - account books

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I want to add a custom column that pulls data from the account master. Where should this custom column be placed?

If you want to add a custom column that pulls data from the account master 
then you have to select a column beside the account name field and the 
category of custom column should be account master and field should be selected for 
account name field

I'm unable to view the transaction history for a specific account in BUSY. How can I see the detailed transaction/entry history?

You can view that party ledger to view the transaction history from below steps.
 Step 1: Click on Display
 Step 2: Then Accounts Book
 Step 3: Then Account Ledger
 Step 4: Then Account wise
 Step 5: Then standard and select the party and view the ledger.

I added a custom column but it is showing numbers instead of text. What did I do wrong?

It is possible that you did not select the correct data type for the custom column. You may have selected a numeric data type instead of a text data type. Try selecting the text data type for the custom column to display text instead of numbers.

I'm seeing an inventory or accounting discrepancy in the books. How can I trace what transactions caused this?

You can trace the transactions that caused the inventory or accounting discrepancy by reviewing the relevant reports and ledgers in BUSY. Look for any 
Step 1 : Data entry errors
Step 2 : Missing transactions
Step 3 : Or incorrect account postings that could be causing the discrepancy.

When I upgrade the software version, some amounts change slightly in the reports. Why does this happen?

In BUSY amount only changes due to and change configuration or any features or option disable.To fix it You need to take backup firslty.
Step 1: Go to Check BUSY updtate.
Step 2: Click on download full setup.
Step 3: Install setup in same drive where BUSY install already.

What steps should I take to fix an error of balance in my bank account balance?

You need to use reconcile your bank according to bank statement.You need to check the bank ledger in a short period of time so that you can find out the date in which the date mismatch appears and cross check all the entries on that date.

How can I isolate discrepancies between reports down to a particular date or date range?

To isolate discrepancies between reports down to a particular date or date range, you can generate reports for specific date ranges and compare the values. By comparing the reports for different date ranges, you can identify the specific voucher or transaction where the discrepancy is occurring.

How do I apply single level and double level filters and summaries in ledgers

How do I apply single level and double level filters and summaries in ledgers follow the below given steps 
1. View the Ledger report
2. Click to "Summary"
3. Apply the filter "Singleor "Doublelevel
4. Use the "Enable Sub detailsif required
5. In this way you can summarize the report

What are the recommended steps before I submit my data for an audit?

The recommended steps before submit data for an audit is as follows:
Step 1: Make sure all the entries you made in this company is accurate
Step 2: Afterwards you can check your ledgers 
Step 3: Reconcile your balance sheet and other data
Step 4: Reconcile your books properly

How do I check if the master balance update ran properly in BUSY

You can run Update Master Balance from the Housekeeping menu to fix any balance mismatch or error in the reports. After the update is completed, you can check the report again to see if the issue is resolved and to verify that the update was successful.

Frequently AskedQuestions