Frequently Asked Questions

It depends on the needs of your CA. We have many options to export reports. You can export reports in PDF, Excel, or JSON if you want to send GSTR1 and GSTR3B. We recommend sending the report in Excel, but it depends on your preference.

To troubleshoot and correct tax calculation issues in BUSY, you can follow these steps.
 Step 1. Ensure that the tax rates and categories are set up correctly.
 Step 2. Ensure that you have pick right sale/purchase type in invoice according to item master tax rate.

If a bill is not being shown in the account ledger, you need to check these steps:
Step 1: Ensure that correct party is used in voucher.
Step 2: Check after reasave that entry.
Step 3: Make sure you are checking the account ledger with correct date range.

From BUSY,You can view the multiple report of purchase related to Accounting and Inventory from the Display menu.
 Pls follow the below steps.
 Step 1: Click on Display menu
 Step 2: Then Accounts Book
 Step 3: Then Accounts Register 
 Step 4: Then Purchase Register

To ensure about the correct sales amount you can check reports in display and these are :
1. You can check profit and loss in Final result.
2. You can check Account Ledger of sale.
3. You can check sale register in accounts Book and in Inventory books.

To view all the details of a particular ledger in BUSY, you need to follow these steps :
Step 1: Go to display then account books then account ledger
Step 2: Select account wise, standard then select one account and select particular account ledger and check report.

If you facing issue while voucher entry or open account ledger report you may follow given steps:
Step:1 After taking latest backup of the company run reindex database from house keeping.
Step: 2 Run regenerate dual voucher or check incomplete voucher or junk character master or voucher.

To search for a specific bill number in ledger transactions:
1. Access your ledger report under the 'Display' report.
2. Use the 'F3' shortcut to search for the bill number.
3. Click 'Search Next' to find additional instances.
4. Optionally, check the 'Match Case' checkbox for more accurate searching

An unexpected difference of 3 lakhs between accounts could be caused by errors in recording transactions, incorrect calculations, missing entries, or discrepancies in data entry. It is important to review the transactions and reconcile the accounts to identify and resolve the cause of the difference.

To check the day book in BUSY, follow these steps:
Step 1: Go to display section then click on account books
Step 2: Choose day book then select no to show cash balances
Step 3: Mention the todays date and press on Ok tab to view the report.