Frequently Asked
Questions

Find Solutions to Common Issues Related to accounting-reports - bank reconciliation

FAQs

I am unable to locate the check number column in the latest version of BUSY Has it been removed or relocated

No, its not removed in the BUSY latest version.
To show the cheque number in the Bank Reconciliation report, you can do the following:
Step 1: When you open the Bank Reconciliation report, choose Y for the option "Show Bank Instrument Details?This will show you the cheque number and other details for each transaction in the report.
Step 2: Make sure that you have entered the cheque number in the voucher under the Instrument column. You can do this by editing the voucher and entering the cheque number in the Instrument field.

Why does BUSY show a different balance in bank reconciliation, and how to fix it?

If there is a difference in amounts between BUSY and your bank during reconciliation, follow these steps: 
Step 1: Double-check all transactions entered in the software for errors or duplicates.
Step 2: Ensure that transaction categories are mapped correctly.
Step 3: Confirm there are no duplicate entries, and verify the correctness of the entries. If needed, update them.
Step 4: Verify that the opening balances in the software match the actual bank statement.
Step 5: Reconcile the bank statement again, carefully matching each transaction

I made a deposit entry in BUSY but my bank reconciliation balance is still not matching why

There could be several reasons why your bank reconciliation balance is not matching even after making a deposit entry in BUSY. Some possible reasons could include:
Step 1: Incorrect entry: Double-check if the deposit entry was made accurately, ensuring the correct amount, date, and account details were Step 2: entered.
Step 3: Missing transactions: Verify if any other transactions, such as fees or charges, have been missed in the reconciliation process.
Step 4: Reconciliation errors: Review the reconciliation process to ensure all transactions have been properly marked as cleared or reconciled.

What is the meaning of bank reconciliation in BUSY and how can clear them?

Bank reconciliation in BUSY refers to the process of matching the bank enties with your bank statement so that the statement can be match with your actual statement. To know how to clear bank entries follow the below steps:
Step 1: Go to display menu then select bank reconciliation option and click on show uncleared entries.
Step 2: Select your bank account then enter date range and open the report.
Step 3: After opening it you will see all uncleared entries which you can also clear by pressing F4.

How can i clear bank entry in BUSY after open the Show unclear entry report of bank reconciliation?

In BUSY, you need to press F4 shortcut key at entry grid to clear unclear entry in BUSY. Follow these steps to clear bank entry in BUSY:
Step 1: Go to display section then click on bank reconciliation option
Step 2: Click on show uncleared entries then specify the bank account and date range and open the report.
Step 3: Select the required entry and then press f4 shortcut key to clear the entry.
Step 4: Mention the clearing date and specify Y to clear full voucher.

How can I view and reconcile old/Previous year peniding bank transactions in BUSY if the check number was not captured previously.

To reconcile old/Previous year peniding bank transactions in BUSY, you can follow these steps:
1. Open BUSY.
2. Go to the Administration and then Change Financial Year Menu.
3. Select Carry Bank Reconcilation Entries to F.Y.01-MM-YYYY from the menu.
4. To Ensura All PDC Voucher are regulrised.
5. Once All Above option are checked & confirmed you can reconcile Previous year entreis.
6. For View Previous Year Tranactions Users can Switch to Last Year or your can view Account ledger report with Multi Year Date rage Filter.

I have an unclear transaction in Bank Account, how can I search BUSY to find the related transaction by amount?

If you want to check uncleared Bank Entries in BUSY, you can follow these steps:
Step 1: Go to Display and click on Bank Reconciliation.
Step 2: Select "Show Uncleared Entries".
Step 3: Choose your Bank Account and enter the date range. This report will display you all uncleared entries.
Step 4: If you want to search an entry by amount then can search or filter button available in this report. You can also press F3 for search and F7 for filter as keyboard shortcuts.

There are some unreconciled entries from last financial year still showing in BUSY how can I remove them

To eliminate unreconciled entries from the last financial year in BUSY, follow these steps:
Step 1: Open BUSY and navigate to the last financial year.
Step 2: Locate 'Bank Reconciliation' and select the 'Unreconciliation Entry' option.
Step 3: Review all uncleared entries and reconcile them in accordance with the bank statement for the last year.
Step 4: After completing all reconciliations, proceed to carry forward the balances.
Step 5: All entries pending reconciliation will be automatically removed, as they have been cleared in the last year

How can I reconcile credit card accounts in BUSY when balances don't match my statement?

Pls Follow the Below Steps for Matching Bank Reconciliation :
Step 1: Check last year Pending entries properly get carry forward in current financial Year.
Step 2: As per Bank Book, Correct the entries have been cleared by you from F4
Step 3: After Data Backup, Run Update master from Housekeeping.
Step 4: Check in Short Range in Balance Sheet,You will get a particular mismatch date.
Step 5: In that Particular Date, Check the entries from Day Book and correct it.

How do I reconcile my bank account with BUSY? What is the process for that?

Steps to reconcile bank accounts with BUSY 
Enable the feature
Step 1: Administration
Step 2: then Configuration
Step 3: Accounts
Step 4: Enable the checkbox to enable "Bank reconciliation"
Reconciliation steps
Step 1: Display
Step 2: Bank Reconciliation
Step 3: Select "Show all entries" or "Cleared entries" or "Uncleared entries"
Step 4: Select the Bank name and date range
Step 5: Verify the entries with the bank statement
Step 6: Press the "F4" Shortcut key to update the reconciliation status
Step 7: Specify the "Clearing Date" and "Clear full Voucher"