Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - outstanding analysis
How can I view sales analysis by item group for all parties
To view Sales analysis by item group for all parties, we have to go to:
Step 1 : Click on Display
Step 2 : Sales analysis
Step 3 : One item group - all parties
Step 4 : Select item group
Step 5 : Open report and check
What is the difference between pending bills and due bills?
The difference between pending bills and due bills in BUSY is that pending bills refer to all the bills that have not been paid yet, while due bills refer to only that bills which due date is crossed and have not been paid yet.
I deducted an invoice recently but it is still showing in the + days bucket. How can I move this to the - days bucket?
The invoices are showing in the ageing report slabs on the basis of how old they are and from how many days they are due. So if you want to change the slab then you need to modify them and change the due date.
What does it mean when a statement is not adjusted? How do I adjust it?
When you checking bill wise statement report and it show outstanding it means either you have not posted payment and receipt entries or not adjusted the bill references.
To fix it you need to record payment or receipt entries and adjust the relevant bill references.
I am seeing double columns in the Bill Receivable report How can I show only a single column
To show only a single column in the Bill Receivable report, you may need to adjust the settings or formatting of the report. Please refer to the software or system you are using for specific instructions on how to customize the report layout.
How can I send payment reminders to dealers when payments are overdue past a certain number of days?
To send payment reminders to dealers, please follow the steps below:
Step 1: Go to Print/Email/SMS menu
Step 2: Click on outstanding Analysis
Step 3: Click on Payment Reminder option and select Due Bills option and then you can send it to your parties via email/SMS.
What kind of support is available for the enterprise version of BUSY?
For any kind of support in BUSY you can contact us on our 24x7 helpline number: 8282828282 or 011 40964096. Alternatively, you can email us your query at support@busy.in. You can also check our video tutorials and help documents available with each feature.
How can I check the outstanding amount receivable report for a seller?
To check the outstanding amount receivable report for a seller in BUSY, you need to follow these steps :
Step 1 : Go to the Display and select the Outstanding Analysis report.
Step 2 : Then, select the Bills Receivable option to view the report.
How can I share my BUSY invoices or documents with clients?
To share your BUSY invoices or documents with clients, you can use the main e-invoice with the QR code. This contains all the necessary details and is sufficient for sharing. You can share it via email or export in PDF or print it.
What kind of support is available for the enterprise version?
For any kind of support in BUSY you can contact us on our 24x7 helpline number: 8282828282 or 011 40964096. Alternatively, you can email us your query at support@busy.in. You can also check our video tutorials and help documents available with each feature.