Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - outstanding analysis
Can the aging analysis report be customized in the ledger and if so, how and what are the charges?
Ageing Receivables & Payables and Account Ledger are different reports and there is no provision to customized that reports in the account ledger.
The pending amount in BUSY doesn't match what I have in my records. What could cause this discrepancy?
If the pending amount is BUSY does not match with your records then might be some entries are missing in BUSY or incomplete.
Why is the bill not showing in the outstanding analysis bills receivable despite selecting the party ?
If bill is not showing in outstanding analysis bills receivable , check the bill reference is created and not adjusted with other bill.
What are the options for outstanding analysis (one account, group of accounts, all accounts)?
In BUSY, you can generate outstanding analysis report with these options: One Account, Group of Accounts, All Accounts, Selected Accounts or Selected Groups.
How can I get separate account statements for different parties in BUSY
Pls Follow the Below Steps :
Step 1: Print/ Email/SMS
Step 2: Outstanding Analysis
Step 3: Statement of Account
Step 4: Standard
Step 5: Group of Account
How can I get daily SMS or email notifications for outstanding invoices?
In BUSY, there is no provision to send automatic outstanding invoices. However, you can manually send them via email, whatsapp and BNS.
How can I set up reminders for pending payments in BUSY?
To generate Payment reminders in BUSY:
Step 1 : Click on print/email/sms
Step 2 : Outstanding analysis
Step 3 : Payment reminders
How can I track outstanding payments from customers in BUSY?
To track outstanding Payment in BUSY:
Step 1 : Click on print/email/sms
Step 2 : Outstanding analysis
Step 3 : Payment reminders
Why is the BB sales invoice not getting updated in the accounts receivable module in BUSY? What should I do to sync it?
To show invoices in amount receivable the invoice should be pending or due and cleared invoices not shown in amount receivable .
Why are some cleared cheques still showing in the outstanding debtors report? How can I exclude them from the report?
If cleared cheques still showing in the outstanding debtor report it means it was
not adjusted fully or patially with sale voucher