Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - bulk updation
Is it possible to keep the merged accounts without deleting them?
Yes, it is possible to the merged accounts without deleting them in BUSY by select N to delete source account after merge data option during merge account process.
How can I check if the pattern of HSN codes is correct before copying and save it?
In BUSY, when you copy HSN codes you need to make sure all the characters of hsn codes are in numeric and should not be extra space.
The master account balances are not up-to-date. What process should I run to update the master balances?
If amount issue of any specific head then an check after run Update Master Balance from Housekeeping tab.(Before doing that please take latest backup of your data).
Can we apply formula in bulk updation process to remove extra space available in hsn column?
No, you cannot apply any formula to remove space which is available in hsn code data in bulk updation process. You need to remove the space manually.
I need support merging duplicate customer records. What's the best way to do this?
To merge customer follow these steps :
Step 1 : Take backup
Step 2 : Click on administration
Step 3 : Click on bulk updation
Step 4 : Merge masters
Is there training available on how to do bulk updates in your software?
Yes you can Read our document on bulk upload for Read document, open company then go in help menu and go in user manual and Read document.
Can I merge ledger accounts and still have access to last years entries?
Yes, you can merge ledger accounts in BUSY and still can check last year's entries in current year only when you have not deleted the source account.
What is the process to merge two items with opening stock in BUSY?
If you are not in the begining financial year of a company, and has opening stock in the source item then you can not merge that item.
Why does the merge master option not allow me to delete an account?
If you are not able to delete the source account during merge master process then might be in that master there will be pending challan opening references.
How can I remove unnecessary fields while performing bulk updation in BUSY?
To remove unnecessary fields while performing bulk updation in BUSY, you can select only the required fields that you wish to update and leave out the rest.