Frequently Asked
Questions

Q: What could be the solution if facing error 91 during create financial year?

To resolve run time error 91 which occur during change financial year process, follow these steps: Step 1: Take the latest backup of your data. Step 2: Go to housekeeping section then click on reindex data base. Step 3: After complete the process, Go to administration section Step 4: Click on change financial year then select the new year. Step 5: Click on start tab.

Q: How can I reset the company password?

To reset the company password then follow the below steps. Step 1: if you forget super user password then You need to share the company data with us in winrar form to us on email Id support@busy.in Step 2: Attach the letter head and when the company password get reset then you will receive the link from our side on your email.

Q: Why am i unable to post any voucher for new financial year?

In BUSY, you need to create new year in order to post voucher for new financial year. Follow the below steps to create the new year in BUSY: Step 1: Go to administration section then click on change financial year. Step 2: Select new year then press yes to create new year. Step 3: Click on start and let the process complete.

Q: What is the best way to enter opening balances brought forward?

Best Way to enter opening balance is Bulk Master Creation/ Modification. Can change Bulk opening balances. As opening balances can be change in Begining of the Year. Means in which Year company get created. If Carry forward from previous year please follow the steps:- Click On Step 1:- Administration Tab, Step 2:- Change Financial Year, Step 3:- Carry Forward Blances

Q: Carry forward opening balances from last year in BUSY.

To carry forward opening balance from last year you need to follow the steps Step1 open company and go to previous year by pressing F11 Step2 Go to administration menu and click to change financial year Step3 Click on FY from 01 st april of next year then press Yes to carry Step4 Click start

Q: Why is the software not showing my previous year's bills in the current year? How can I get it to display the old bills?

In BUSY, you can only view and edit the bills of the current financial year. However, If you want to see the bills of the previous financial year, you can do so by viewing the account ledger with the previous financial year date. If you want to modify previous financial year bills you need to change the financial year.

Q: After switching to the new financial year, why am I unable to see my previous bills, purchases, and sales?

After switching to the new financial year, you may not be able to see your previous bills, purchases, and sales in BUSY Accounting software because they are stored in the previous financial year and may not be visible in the current financial year by default. However, you can view them by switching financial year by F11 in the software.

Q: How do I confirm if some other user is working on the same company before carrying forward the balances?

BUSY will give you a pop up message as some other user is working in this company while carry forward the balances from last year to next year, if the same company is opened on other system or on the same system in different tab. You need to close the same company on other system to carry forward the balances.

Q: I want to change the financial year for my company in BUSY. How can I do that?

To change the financial year for your company in BUSY, you can do the following steps: Step 1: To change the financial year, you can press the F11 short-cut key on the BUSY main screen or Step 2: Go to Administration, then select Change Financial Year, then select the year in which you want to change or switch the financial year.

Q: Why is the balance of last year coming in the account even though it was deleted?

If the balance of last year coming in the account even though it was deleted,please follow below steps: Step 1: Go to last year using Change financial year . Step 2: locate the Housekeeping menu in last year Step 3: Select The reindex database option. Step 4: After successfully reindexing database change the financial year . Step 5: carry forward balances to current .

Find Solutions to Common Issues Related to configurations - change fy

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What could be the solution if facing error 91 during create financial year?

To resolve run time error 91 which occur during change financial year process, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to housekeeping section then click on reindex data base.
Step 3: After complete the process, Go to administration section
Step 4: Click on change financial year then select the new year.
Step 5: Click on start tab.

How can I reset the company password?

To reset the company password then follow the below steps.
Step 1: if you forget super user password then You need to share the company data with us in winrar form to us on email Id support@busy.in
Step 2: Attach the letter head and when the company password get reset then you will receive the link from our side on your email.

Why am i unable to post any voucher for new financial year?

In BUSY, you need to create new year in order to post voucher for new financial year. Follow the below steps to create the new year in BUSY:
Step 1: Go to administration section then click on change financial year.
Step 2: Select new year then press yes to create new year.
Step 3: Click on start and let the process complete.

What is the best way to enter opening balances brought forward?

Best Way to enter opening balance is Bulk Master Creation/ Modification. Can change Bulk opening balances. As opening balances can be change in Begining of the Year. Means in which Year company get created. 
If Carry forward from previous year please follow the steps:- Click On
Step 1:- Administration Tab, 
Step 2:- Change Financial Year, 
Step 3:- Carry Forward Blances

Carry forward opening balances from last year in BUSY.

To carry forward opening balance from last year you need to follow the steps 
 Step1 open company and go to previous year by pressing F11 
 Step2 Go to administration menu and click to change financial year 
 Step3 Click on FY from 01 st april of next year then press Yes to carry 
 Step4 Click start

Why is the software not showing my previous year's bills in the current year? How can I get it to display the old bills?

In BUSY, you can only view and edit the bills of the current financial year. However, If you want to see the bills of the previous financial year, you can do so by viewing the account ledger with the previous financial year date. If you want to modify previous financial year bills you need to change the financial year.

After switching to the new financial year, why am I unable to see my previous bills, purchases, and sales?

After switching to the new financial year, you may not be able to see your previous bills, purchases, and sales in BUSY Accounting software because they are stored in the previous financial year and may not be visible in the current financial year by default. However, you can view them by switching financial year by F11 in the software.

How do I confirm if some other user is working on the same company before carrying forward the balances?

BUSY will give you a pop up message as some other user is working in this company while carry forward the balances from last year to next year, if the same company is opened on other system or on the same system in different tab.
You need to close the same company on other system to carry forward the balances.

I want to change the financial year for my company in BUSY. How can I do that?

To change the financial year for your company in BUSY, you can do the following steps:
Step 1: To change the financial year, you can press the F11 short-cut key on the BUSY main screen or
Step 2: Go to Administration, then select Change Financial Year, then select the year in which you want to change or switch the financial year.

Why is the balance of last year coming in the account even though it was deleted?

If the balance of last year coming in the account even though it was deleted,please follow below steps:
Step 1: Go to last year using Change financial year .
Step 2: locate the Housekeeping menu in last year
Step 3: Select The reindex database option.
Step 4: After successfully reindexing database change the financial year .
Step 5: carry forward balances to current .

Frequently AskedQuestions