Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - company configuration

FAQs

The GST number shown in BUSY is incorrect. How do I change it?

 To change your company's GST number in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Features / Options and then GST / VAT.
Step 3: Here you can update the GST number in the GSTIN field and save changes.
To change any party's GST number in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Account then Modify and select the party which GST number you want to change.
Step 3: Here you can update the GST number in the GSTIN field and save changes.
Note: Take backup of your data before making any changes.

How do I configure multiple companies and users in BUSY?

 To configure multiple companies in BUSY:
1. Create a new company profile.[Create a New Company and specify necessary details like GSTIN, Address etc]
2. Configure required inventory, Accounting and operational settings.
3. Set up Inventory and Account masters and enter opening balances.
4. Record transactions and invoices.
5. Reports can be generated on the basis of transactions.
6. Ensure regular backups for data security.
For more knowledge, refer to the BUSY YouTube channel or use the Help key 'F1'.
To set up multiple users in BUSY, follow these steps:
1. Open the BUSY.
2. Open the company.
3. Navigate to the 'Administration.' menu
4. Users
5. Click 'Add.'
6. Configure the username and password.
7. Assign the required menu rights and user controls.
8. Save the changes."
Contact 24/7 BUSY support [8282828282] if needed.

How do I generate a GST invoice in BUSY?.

 To generate a GST invoice in BUSY, you need to follow these steps:
1. Open the software and go to the "Sales" module.
2. Click on "Invoices" and select "New Invoice".
3. Fill in the necessary details such as customer name, address, and contact information.
4. Enter the items or services being sold along with their respective quantities and prices.
5. Select the appropriate GST tax rate for each item.
6. Verify the invoice details and click on "Generate Invoice".
7. The GST invoice will be created and you can print or save it as required.
Please note that the specific steps may vary slightly depending on the version of BUSY you are using.

How can I prepare the configuration of my new company if I want to keep the transactions zero and only copy the configuration of another company?

 To prepare the configuration of your new company in BUSY, if you want to keep the transactions zero and only copy the configuration of another company below are the steps to follow:-
Step 1: Open the BUSY and click on the Create company option. there do mention the company name and details then there is an option of Copy Configuration at the bottom you have to select this option.
Step 2: Click on the Select company option Then the company list will appear. Select the company from which you want to copy the configuration, enter the username and password if required, and save it. This will copy the configuration of the selected company to your new company.

Can I copy configuration at the time of creating a company from a previous company in BUSY Accounting Software?

 Yes, you can copy configuration at the time of creating a company from a previous company in BUSY Accounting Software by following below stesp:
Step 1: Open the BUSY and click on the Create company option
Step2: Specify company name and other details as per your requirement
Step3: Then there is an option of Copy Configuration at the bottom of the screen, you have to select this option.
Step4: Then click on the Select company option, then the company list will appear.
Step5: Now select the company from which you want to copy the configuration, enter the username and password if required. This will copy the configuration of the selected company to your new company and save the configuration

What is meant by Trade Specific Configuration in the BUSY Accounting software, and how do I select it?

 In BUSY Accounting software, you can select the type of trade in which you are dealing. On selecting the trade type, default configuration will be done automatically i.e. all the features required in the trade type selected by you will be enabled. You can disable any of the feature if, you do not require it in your business.
Step 1: After creating the new company, a Features/Options window will appear.
Step 2: Click on the Trade Specific Configuration option at the bottom of the Features/Options tab.
Step 3: Select the trade type and enable or disable features as required.
Note: For Trade Specific Configuration Ctrl+Alt+Shift+T shortcut key is provided. The shortcut key is to be used on features/options window only.

I cannot open my BUSY GST office on my computer, what should I do?

 To Enable GST office on your computer, please follow below steps : 
Step 1: Go to Administration and click on configuration.
Step 2: Select Features / Options and click on GST / VAT, here you will see a option called Enable GST/VAT Reporting click on checkbox to turn in on and select type as GST and choos type of dealer either Regular or Composition. Enter your GSTIN and click on Create Default GST Masters and save.
Step 3: Now, you can mention tax category, hsn code in your item master and GSTIN in your party masters. You are ready to generate GST invoices.
Please note once you enable this feature and pass transaction then you can't disable that feature.

How do I update opening balances in mid of the financial year in BUSY?

 In BUSY, opening balances can only be updated at the beginning of the financial year and not in the
middle of it. to Update opening balances in mid of the financial year in BUSY, you can follow the steps
given below:
Step 1: Split the particular financial year from the company in which you want to update the
opening balances.
Step 2: To split the financial year, open BUSY and click on the "Split Financial Year" option.
Then select the Company mention User ID and password if required then select the financial year
and click on the "Split" button. This will create a separate company with the same financial year
in the company list, where you can update the opening balances after opening it.

How to add company details and integrate BUSY with other business apps?

 To Add your company details can follow these steps:
Step 1: Makre sure to take backup of your company before make any changes.
Step 2: Open your company of which you want to add details.
Step 3: Go to "Edit Company" under Company menu.
Step 4: Enter your required details and save the changes.
Currently, BUSY does not have any default option for integration with other softwares. However, you can contact your authorized channel partner and ask them for a customized solution. They will be able to assist you with your specific needs and preferences.
Further you can also contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

What details like email ID and mobile number should be provided while registering company?

 If You want details like email ID and mobile number should be provided while registering company Follow These steps: 
1.Open BUSY.
2.Then Click on Create Company & Enter Your Company Details.
3.You Can enter GSTIN Also Then Click on save Option Your Company will be Created.
4.You can Also Add Accountant details, CA deatils, Currency Deatils Etc.
5.If you Want To edit Your Company Deatils Go To the Company Menu After opening Company.
6.Edit it Accordingly & save.
7.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

phone Sales & Support:

+91 82 82 82 82 82
+91 11 - 4096 4096