Frequently Asked
Questions

Q: I do not want to charge GST for my small business. How can I remove GST applicability from my account?

Once GST is enabled in BUSY, it cannot be fully disabled. However, you can create a new company without enabling GST and import your data into the new company. This will effectively disable GST for your company.

Q: I'm trying to select the BUSY model but I don't see the option. What do I need to do?

You need to go to the Company Menu and select the option for Select BUSY Model. The option may not be available in the Basic model, but it will be available in the Standard and Enterprise models.

Q: I enabled GST while creating my company but now want to disable it. How can I do this?

Once GST is enabled in BUSY, it cannot be fully disabled. However, you can create a new company without enabling GST and import your data into the new company. This will effectively disable GST for your company.

Q: Why am I seeing three companies in my BUSY if I have work in only two?

If three companies are showing but you have only two companies then you can check your data location that should be correct otherwise you can cut and paste unnessesary company folder from data location in another folder.

Q: Can you guide me on how to rename the company file according to a specific code?

To change the company name you can follow some steps: Step 1: Open you company if not opened yet and go to company menu and select Edit option and change comapany name . Step 2: Now save the configuration.

Q: What is the maximum number of companies that can be handled by the software without errors?

You can create multiple campanies.There is no specific limit but size should be under 1GB in Access Mode.If you have more than 1 GB and want to run BUSY smothly then can use SQL Mode for data.

Q: I want to add another email ID in the company in BUSY. What should I do?

To add another email id in your company then you need to click on Edit Company option and can mention the email id and save changes. Note: Take latest backup of your data before making any changes.

Q: At what stage can I enter the financial year and address details of the company?

The financial year and address details of the company can be entered during the company creation process in BUSY and you can also enter address of a company after creation of a comapny through edit company option.

Q: What details do I need to provide to the tax portal to update my GSTIN?

To update your GSTIN details on the tax portal, you will need to provide the necessary information such as your GST number, company name, contact details, address, and any other relevant details required by the tax portal.

Q: What should I do if more than one tab is open in the back-end?

To handle multiple tabs in the back-end of BUSY Accounting software, you can use the 'Close All' option to close all the tabs at once or open task manager and end task which are not required .

Find Solutions to Common Issues Related to configurations - company configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I do not want to charge GST for my small business. How can I remove GST applicability from my account?

Once GST is enabled in BUSY, it cannot be fully disabled. However, you can create a new company without enabling GST and import your data into the new company. This will effectively disable GST for your company.

I'm trying to select the BUSY model but I don't see the option. What do I need to do?

You need to go to the Company Menu and select the option for Select BUSY Model. The option may not be available in the Basic model, but it will be available in the Standard and Enterprise models.

I enabled GST while creating my company but now want to disable it. How can I do this?

Once GST is enabled in BUSY, it cannot be fully disabled. However, you can create a new company without enabling GST and import your data into the new company. This will effectively disable GST for your company.

Why am I seeing three companies in my BUSY if I have work in only two?

If three companies are showing but you have only two companies then you can check your data location that should be correct otherwise you can cut and paste unnessesary company folder from data location in another folder.

Can you guide me on how to rename the company file according to a specific code?

To change the company name you can follow some steps:
Step 1: Open you company if not opened yet and go to company menu and select Edit option and change comapany name .
Step 2: Now save the configuration.

What is the maximum number of companies that can be handled by the software without errors?

You can create multiple campanies.There is no specific limit but size should be under 1GB in Access Mode.If you have more than 1 GB and want to run BUSY smothly then can use SQL Mode for data.

I want to add another email ID in the company in BUSY. What should I do?

To add another email id in your company then you need to click on Edit Company option and can mention the email id and save changes.
 Note: Take latest backup of your data before making any changes.

At what stage can I enter the financial year and address details of the company?

The financial year and address details of the company can be entered during the company creation process in BUSY and you can also enter address of a company after creation of a comapny through edit company option.

What details do I need to provide to the tax portal to update my GSTIN?

To update your GSTIN details on the tax portal, you will need to provide the necessary information such as your GST number, company name, contact details, address, and any other relevant details required by the tax portal.

What should I do if more than one tab is open in the back-end?

To handle multiple tabs in the back-end of BUSY Accounting software, you can use the 'Close All' option to close all the tabs at once or open task manager and end task which are not required .

Frequently AskedQuestions