Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - company configuration
Why doesn't the BUSY only allow me to make entries from the starting date of the financial year?
The BUSY will allow you to create entries from the Books Commencing from date which you have specified at the time of company creation.
To change the Books Commencing from date of your company, follow these steps:
Step 1: Take backup of your data.
Step 2: Open your company then go to Company menu and click on Edit Company sub menu.
Step 3: Here, you will see the Books Commencing from date which you can update as required then save the changes.
Step 4: The Books Commencing from date can not be before the Financial Year Begining from date. And the Financial year Begining from date can not be modified.
How do I configure tax rates and HSN codes for Item master in BUSY during setup?
To configure tax rates and HSN codes in BUSY during setup, follow these steps:
Step 1:After creating a new company and enabling GST, the software will create predefined masters automatically.
Step 2:Open the software, go to administration, then masters, and select item master.
Step 3:Choose add for a new item or modify for an existing one.
Step 4:Search for the HSN code field.
Step 5:Assign the HSN code to each item or service & validate it..
Step 6:Save the changes.
Following these steps will help you configure tax rates and HSN codes in BUSY during the setup.
Addressing missing features or menus in BUSY Software.
If some features and menus are missing in the BUSY software make sure that you have selected the correct BUSY Model.
According to the BUSY Model, There are some features which is available in Standard and Enterprise Model but not in the Basic Model.
Pls Follow the Below Steps for Select BUSY Model :
Step 1: Click on Company Menu
Step 2: Then Select BUSY Model
Step 3: Select Database Type- Access or SQL
Step 4: Select it Single, Dual or Multi User as per your BUSY License
Step 5: Then reopen it BUSY and check if those feature belongs to the model.
I need step-by-step instructions to copy company data from an existing firm to create a new company. Is there any documentation that provides this?
If you want to copy data from existing company while create new company then please follow
the given steps.
Step 1: Open BUSY then select create company.
Step 2: Then enter name and print name and all requirement field.
Step 3: Then see at the bottom there are four option you need to select copy master and
config then select company option will get active.
Step 4: Then click on select company option then select company and enter the user name
password then save.
Step 5: In this way all master related data of existing company will be copied in new company.
Is it possible to add more fields for vehicle numbers or other details? If yes, then how can I add them?
It is possible to add more fields for vehicle numbers or other details in BUSY Accounting software. You can add the vehicle number in the transport window of the voucher and other details in the voucher's optional field.
To add a voucher optional field, follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type, such as sale, purchase, etc.
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Specify how many fields are required in the voucher and then configure the field name, type and then save the changes.
I am unable to delete unwanted company data files in BUSY. How can I remove old/irrelevant companies?
To delete unwanted company data files in BUSY, you can follow these steps:
Step 1. Open BUSY.
Step 2. Go to the Company menu.
Step 3. Select Select Companies option.
Step 4. A list of all the companies will appear.
Step 5. Choose the company you want to delete.
Step 6. Click on the Delete button.
Step 7. Confirm the deletion by clicking Yes when prompted.
Step 8. The selected company will be permanently deleted from BUSY.
Please note that deleting a company will remove all its data and cannot be undone. Make sure to backup any important information before deleting a company.
How do I delete multiple companies that were incorrectly created during a data restore?
To delete unwanted company data files in BUSY, you can follow these steps:
Step 1. Open BUSY.
Step 2. Go to the Company menu.
Step 3. Select Select Companies option.
Step 4. A list of all the companies will appear.
Step 5. Choose the company you want to delete.
Step 6. Click on the Delete button.
Step 7. Confirm the deletion by clicking Yes when prompted.
Step 8. The selected company will be permanently deleted from BUSY.
Please note that deleting a company will remove all its data and cannot be undone. Make sure to backup any important information before deleting a company.
How can I ensure that the new form has been properly copied and checked?
To copy a particular format from from existing company to new company , follow the steps bellow:
Step 1: Go to administration then configuration
Step 2: Then select invoice document printing now click on advance
Step 3: Now select voucher type and desired format mentioned below
Step 4: Click on copy to disk option and mention path to copy and press ok
Step 5: Now login new company and go to administration then configuration
Step 6: Then select invoice document printing now click on advance
Step 7: Select voucher type and click on copy from disk
Step 8: Select path of copied format and restore format
Why am I unable to see my company's data and transactions in BUSY?
There can various reasons for not showing the company data in BUSY.
Pls follow the below steps :
Step 1: If company not showing in the list then make sure you have selected the correct data path till data folder name.
Step 2: If transactions are not showing in the company, then make sure that you have open the correct financial year. Another reason for not showing the transaction is that your data has been corrupted.
Step 3: Check if have open the company from super user, If sub user then make sure you should have rights to access the transaction data.
How do I add or manage multiple companies/business units?
To add or manage multiple companies/business units in BUSY, you can follow these steps:
Step 1. Open BUSY and go to the "Company Info" menu.
Step 2. Click on "Create New Company" to add a new company/business unit.
Step 3. Fill in the required details such as company name, address, contact information, and GST details.
Step 4. Save the company details and repeat the process to add more companies/business units.
Step 5. To switch between companies, go to the "Company Info" menu and select the desired company from the list.
Step 6. You can also manage and access different companies/business units by using the "Company Selector" feature in BUSY.
