Frequently Asked
Questions

Q: I want to record stock of inventory items and sync it with book values in BUSY. What is the right way to do this?

To record stock of inventory items and sync it with book values in BUSY, you need to follow the below steps: Step1: Go to Transactions. Step2: Select Physical Stock. Step3: Click Add to create a Physical Stock voucher. Step4: Fill in details like series, date, and voucher number. Stpe5: Use the down arrow to load the list of book value stock. Step6: Enter your Physical Stock details. Step7: Sync it with book values in BUSY.

Q: I have set up tax rules but they don't seem to be applying to my vouchers and bills. What could be wrong?

If tax amount is not applying ,then you need make sure some points: 1. check Tax category in item master,it should be correct. 3. Check your Tax catagory master .there should be specify tax rate for IGST,CGST and SGST. 2. Check Sale or Purchase type in voucher it should be correct and apply F4 in bill sundry for apply tax automatically if option is showing.

Q: I am not able to add or modify GST details in invoices in BUSY. How can I fix this?

Steps to add or modify GST details in invoices in BUSY 1. Ensure that invoice modification permission is allowed for the user. 2. If yes, then open the invoice in modify mode. 3. Allocate the correct sales type. Save the bill. 4. Check the item master configuration and confirm that tax is defined for the product. If the problem is not solved, then feel free to call the BUSY help desk at 8282828282.

Q: How can I apply a discount at multi rates so that the text is placed below it?

To apply a discount at multi rates with tax placed below it in BUSY , Step 1: Go to transaction menu and then select sales tab. Step 2: and then select add option and hereb select the Sale Purchase Type as Multi Rate and apply the Bill Sundry through F4. Step 3: The tax will be imposed item-wise of different items and will show the whole amount below it.

Q: How do I create a performer invoice/chalan when sending items to an agent in BUSY?

Please follow below mention steps for enable performa and challan option :- Step 1:- Administration Tab Step 2:- Configration Step 3:- Feature / Option Step 4:- Inventory Step 5:- Enable sale order or purchase order and also enable challan option After enable feature go to transaction tab create performa invoice from sale or purchase order. For creation of challan go to transaction tab material issue and received from party select type challan issue

Q: I entered the packet price instead of piece price how can I fix this?

If you entered the packet price instead of piece price then please follow then given steps Step 1: Open voucher in which you have comitted this mistake. Step 2: Here you need to change the price as per the unit you have selected. Step 3: If you have selected packet then you need to enter packet price. Step 4: If you have selected piece then you need to enter piece price.

Q: How do I correct discrepancies between actual and software stock levels in BUSY?

We need to pass the physical stock voucher for matching the BUSY stock with Actual Stock available in warehouse. Physical stock voucher is used to increased or decreased the stock. Pls Follow the Below Steps : Step 1: Transactions Step 2: Physical Stock Step 3: Add From BUSY, We can check the stock status report under Display menu. Note : Do this process after data backup.

Q: How do I sync my physical stock with stock levels in BUSY?

We need to pass the physical stock voucher for matching the BUSY stock with Actual Stock available in warehouse. Physical stock voucher is used to increased or decreased the stock. Pls Follow the Below Steps : Step 1: Transactions Step 2: Physical Stock Step 3: Add From BUSY, We can check the stock status report under Display menu. Note : Do this process after data backup.

Q: How do I calculate GST tax on an item above Rs. 1000?

To calculate GST tax on an item above Rs. 1000 in BUSY , please follow below steps: Step 1:Go to transaction menu and select Sales Step 2: ANd then select Add and enter all voucher details . you need to select the item and apply the GST rate applicable to it. The BUSY will automatically calculate the tax amount based on the rate and show it in the invoice.

Q: How can I ensure that the software is not charging taxes erroneously?

To address this issue, consider the following possible steps: Step 1: Double-check the updated master data, especially tax-related information. Step 2: Verify the products tax category configurations to ensure they match the Item master data. Step 3: Reconcile the GST accounts from Display menu . Step 4 : Review the GST reports .And If necessary , run Update Voucher GST summary. Step 5 : Recheck the transactions and balances .

Find Solutions to Common Issues Related to configurations - inventory voucher entry

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I want to record stock of inventory items and sync it with book values in BUSY. What is the right way to do this?

To record stock of inventory items and sync it with book values in BUSY, you need to follow the below steps:
Step1: Go to Transactions.
Step2: Select Physical Stock.
Step3: Click Add to create a Physical Stock voucher.
Step4: Fill in details like series, date, and voucher number.
Stpe5: Use the down arrow to load the list of book value stock.
Step6: Enter your Physical Stock details.
Step7: Sync it with book values in BUSY.

I have set up tax rules but they don't seem to be applying to my vouchers and bills. What could be wrong?

If tax amount is not applying ,then you need make sure some points: 
 1. check Tax category in item master,it should be correct. 
 3. Check your Tax catagory master .there should be specify tax rate for IGST,CGST and SGST. 
 2. Check Sale or Purchase type in voucher it should be correct and apply F4 in bill sundry for apply tax automatically if option is showing.

I am not able to add or modify GST details in invoices in BUSY. How can I fix this?

Steps to add or modify GST details in invoices in BUSY
1. Ensure that invoice modification permission is allowed for the user.
2. If yes, then open the invoice in modify mode.
3. Allocate the correct sales type. Save the bill.
4. Check the item master configuration and confirm that tax is defined for the product.
If the problem is not solved, then feel free to call the BUSY help desk at 8282828282.

How can I apply a discount at multi rates so that the text is placed below it?

To apply a discount at multi rates with tax placed below it in BUSY ,
Step 1: Go to transaction menu and then select sales tab.
Step 2: and then select add option and hereb  select the Sale Purchase Type as Multi Rate and apply the Bill Sundry through F4. 
Step 3: The tax will be imposed item-wise of different items and will show the whole amount below it.

How do I create a performer invoice/chalan when sending items to an agent in BUSY?

Please follow below mention steps for enable performa and challan option :-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Feature / Option
Step 4:- Inventory
Step 5:- Enable sale order or purchase order and also enable challan option 
After enable feature go to transaction tab create performa invoice from sale or purchase order. 
For creation of challan go to transaction tab material issue and received from party select type challan issue

I entered the packet price instead of piece price how can I fix this?

If you entered the packet price instead of piece price then please follow 
then given steps
Step 1: Open voucher in which you have comitted this mistake.
Step 2: Here you need to change the price as per the unit you have
 selected. 
Step 3: If you have selected packet then you need to enter packet price.
Step 4: If you have selected piece then you need to enter piece price.

How do I correct discrepancies between actual and software stock levels in BUSY?

We need to pass the physical stock voucher for matching the BUSY stock with Actual Stock available in warehouse. Physical stock voucher is used to increased or decreased the stock.
 Pls Follow the Below Steps :
 Step 1: Transactions
 Step 2: Physical Stock
 Step 3: Add
 From BUSY, We can check the stock status report under Display menu.
 Note : Do this process after data backup.

How do I sync my physical stock with stock levels in BUSY?

We need to pass the physical stock voucher for matching the BUSY stock with Actual Stock available in warehouse. Physical stock voucher is used to increased or decreased the stock.
 Pls Follow the Below Steps :
 Step 1: Transactions
 Step 2: Physical Stock
 Step 3: Add
 From BUSY, We can check the stock status report under Display menu.
 Note : Do this process after data backup.

How do I calculate GST tax on an item above Rs. 1000?

To calculate GST tax on an item above Rs. 1000 in BUSY , please follow below steps:
Step 1:Go to transaction menu and select Sales
Step 2: ANd then select Add and enter all voucher details . you need to select the item and apply the GST rate applicable to it. The BUSY  will automatically calculate the tax amount based on the rate and show it in the invoice.

How can I ensure that the software is not charging taxes erroneously?

To address this issue, consider the following possible steps:
Step 1: Double-check the  updated master data, especially tax-related information.
Step 2: Verify the products tax category configurations to ensure they match the Item master data.
Step 3: Reconcile the GST  accounts from Display menu . 
Step 4 : Review the GST reports .And If necessary , run Update Voucher GST summary.
Step 5 : Recheck the transactions and balances .

Frequently AskedQuestions