Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

How can I ensure there is no mismatch in the master balances?

To ensure there is no mismatch in the master balances in BUSY, it is important to regularly update the master balances and reconcile them with the actual balances. Additionally, it is recommended to backup your data before making any changes or corrections, and review your financial statements to ensure they accurately reflect your financial position.

The tax is written as CGST, can it be changed to SGST?

No, To create a TAX account master for CGST and SGST. please follow below steps:
Step 1: This Tax masters are already creted from the GST Configuration.
Step 2: Go to administration menu and the configuration.
Step 3: Select Features and options
Step 4: Choose the GST/VAT
Step 5: click onthe button Create Default GST Masters. All Tax masters creted.

Need to change tax rate for service item in BUSY. Process?

To change tax rate of service item in BUSY, follow these steps : 
Step 1: Go to Administration menu and then click on Masters.
Step 2: Then click on Item master and then select the item of service.
Step 3: Then put your courser on Tax category and change it for services.

Why is the wrong tax rate being displayed for my item?

If tax rate show wrong follow these steps:
step 1: Go in administration then go in master
step 2: Go in Item master and open list of item
step 3: Select Item and press alt+m on tax category and check tax rate
step 4: If show wrong tax rate change and save tax category and save item master.

What charts of accounts and categories does BUSY support by default?

The chart of accounts in BUSY is a list of all the accounts used by a company to record financial transactions. It is used to categorize and track the flow of money in and out of the business. The chart of accounts in BUSY can be customized to fit the specific needs of the company.

How can i update opening balance of account master in BUSY?

To update the opening balance of account master in BUSY, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose the account tab then select the modify tab
Step 3: Now, update the opening balance and save the master.
Note- Opening balance can only be update or modify in beginning financial year.

How to add an item optional field for item in BUSY?

To add item optional field in BUSY, follow these steps :
Step 1: Go to administration select configuration
Step 2: Select master configuration select item, now define number of optional field and configure it and click on save button.
Step 3: In administration go to masters then item click on modify mode and define optional field for item.

How can i edit or enter GST number for party master?

To edit or update the GSTIN of party master, follow these steps:
Step 1: Go to administration then click on master menu
Step 2: Choose for acocunt option and then select the modify tab
Step 3: after access the relevant account in modify mode, specify the gst number in GSTIN field and save the master.

How can I set the email ID for bills and purchases?

 If you want to add  Customers Email ID in BUSY you can follow these steps:
Step 1: go to the Administration tab and click on Masters.
Step 2: Select Account and click on Add.
Step 3: On the account master page, enter the required details such as Name, Group, Address, GSTIN, Email ID etc

Why is the GST number not showing up of party in invoice print after entering data?

To print party GST number in Invoice print , follow the steps below:
Step 1: Click on Administration then master
Step 2: Now select account and click on modify
Step 3: Select account name and check in account master
Step 4: Mention party GST number in master then save
Step 5: Now check by printing invoice