Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How do I configure multiple warehouses/stores in BUSY?
If you want to add multiple warehouses / material centres in BUSY, you can follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Features / Options and click on Inventory tab.
Step 3: Here, you will see an option called Enable Multi-Godown Inventory mark the check box to turn it on.
Step 4: If you want to set material centre item-wise then click on configure button and mark the check box and save.
Step 5: Now, go back to Administration and click on Masters.
Step 6: Select Material Centre and click on Add. Enter the necessary details and save.
Please Note: Take latest backup of your data before make any changes.
Is there an HSN code inserted for the % charges entry in BUSY? I am trying to file GSTR- but it is showing an error. What should I do?
You need to check HSN code, double check your HSN code and validate in BUSY. To validate HSN code you need to follow these steps:
Step 1: Go to Transactions and click on GST Misc. Utilities.
Step 2: click on Validate HSN Online You'll be prompted to select the option for validation. Choose whether you want to validate a single HSN code or multiple HSN codes.
Step 3: If selected Multiple HSN option select all Item and click on Load Data.
Step 4: Select All option and click on Validate online.
Step 5: Also you can do validation for single item master, modify item master and click on validate hsn code.
What do I do if the tax is not defined in the head of the item?
If the tax is not defined of the item, to defined the tax in the item master ,please follow the below steps:
Step 1: Go to the Administration tab and click on the Masters.
Step 2: Under Masters, select Item and then click on Modify. This will open a list of your items that you can choose from.
Step 3: Select the item that you want to change the tax rate for. This will open the item details window where you can see a field named Tax Category. You can change the tax rate from there by selecting a different tax category or creating a new one.
Step 4: Click on Save to apply the changes and close the window.
What is the difference between the net value and taxable value on my purchase invoice?
The net value on the purchase invoice includes all costs, while the taxable value only includes the value that is subject to tax,please check the follow steps:
Step 1: Net value is the total amount you need to pay for the goods or services you've purchased, excluding any taxes.
Step 2: The taxable value is the part of the net value.It's the amount on which taxes are calculated.
Step 3: The net value includes everything you're paying for, while the taxable value is the part that is taxed.
Step 4: The net value and taxable value on your purchase invoice, you can see how much you're paying for the goods or services and how much of that amount is taxed.
How can I create an expense account master and tag the same in bill sundry?
To create an expense account and tag it in bill sundry master, you can follow the below steps:
Step 1: Go to administration section then click on master and select account option.
Step 2: Choose add tab then specify the expense account name then select expense group in account group field and update the gst details.
Step 3: After save the expense account, Go to administration section then click on master and select bill sundry option.
Step 4: Now, select add tab then create the bill sundry master by specify the bill sundry name, bill sundry type, bill sundry nature etc.
Step 5: Specify N for adjust in purchase amount and tag the expense account in it then save the master.
How do I fix broken or incomplete sentences in item/customer descriptions in BUSY?
If you mention item description in item follow these steps for rectify description.
1. Go in Administration then go in bulk updation
2. Then go in multiple item creation/modification
3. Then click on modify existing master and take key field name
4. Then click on select field and take item description field and save
5. Then click on load master it show description mention in item master
6. You can change description according to your need
If you mention description in voucher you need to go to the customized column and pick the item description field and configure it so that the item description field can be shown there. Then, add the missing information and save the changes.
Why does not the bill sundry display in the final report?
Bill sundry masters will not be displayed in the final result. To show bill sundry amounts separately in the final result, you need to tag the account master accordingly.
Steps to tag account master for bill sundry:
Step 1: Go to administration and then click on Master manu
Step 2: Select the Bill sundry master tab and click on modify
Step 3: Select the required bill sundry and then tag account master after disable the adjust in sale amount option for sales purpose
Step 4: Tag account master after display the adjust in purchase amount option for purchase pupose.
Step 5: save the configuration. Now tagged account aster in bill sundry will display in Final result.
What is the procedure to update the stock items in BUSY?
If you want to update stock item then please follow the given steps
Step 1: Go to administration menu then master
Step 2:Then item then list then click on screen then standard format
Step 3: Then all item then list of item will window appear with some option
just remain unchange then press Ok. now list of stock has open
Step 4: To update details just select and open and modify the details and save.
Step 5: For delete item just press F8 then warning message will appear if you want
to delete click on yes if no then click on No.
Step 6: For add item just press ALT + F2
I want to verify if the service costs are shown separately from the product costs in the system. How can I do this?
Yes, service cost can see seperately from the product cost, when we create the bill sundry by the name of service charges and tag the account seperately for posting the service cost.
Pls follow the below steps for service charge as bill sundry :
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Bill Sundry
Step 4: Then Add by the service charge and select the bill sundry type as addictive and nature as others
Step 5: Then In left bottom, Accounting in purchase then enable the affect accounting and the adjust in the purchase amount then tag the service charge account in the option account head to post and save it.
Why am I facing issue with invoice generation due to product HSN code validation error? What is the solution?
If you want to generate invoice without product HSN code validation error you need to follow these steps
Step 1:Open BUSY.
Step 2: Go to Administration.
Step 3: Go to masters.
Step 4: click on Item then select modify.
Step 5: Go to HSN/SAC Code for GST click Validate.
Step 6: If it is showing invalid then click on Search HSN/SAC Code and choose correct HSN code and mention then validate hsn .
NOTE:Sometime HSN code belongs to services which is started from 99 it is also causes of error so make sure product nature belongs to services or Goods then mention correct HSN code according to product nature.
