Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Fix E-Way bill generation error related to GST number validation.

for Validation GST No See the below step 
Step 1: go to Administration then Click on Master select Account
Step 2: Select Modify Account Option Which you want to Validate
Step 3: Click On Validate GSTIN Online Tab
Step 4: then Click on Re-Validate GSTIN then Click on Save

How to change the address of account master in BUSY?

To change the address of account master in BUSY follow below steps:
Step 1: Go to administration menu then select masters option.
Step 2: Then select account option and click on modify option.
Step 3: After selecting the modify option select the account to modify.
Step 4: Edit the account master address then click on save button.

Where should i update the item price in BUSY?

In BUSY, you can update item price in item master by follow these steps:
Step 1: Go to Administration menu section then click on master menu
Step 2: Choose Item then click to Modify.
Step 3: Select the required Item then update the price like sales price, purchase price, mrp etc in master and save it.

Can I modify an item master in BUSY?

To modify an item master in BUSY, you can follow the below steps:
Step 1: Go to administration section then click on master menu and select item option.
Step 2: Choose modify tab then select the required master in modify mode.
Step 3: Now, modify the item master and update the required details then save it.

How do I add multiple warehouses in BUSY?

Find out the steps to add mutiple warehouses in BUSY
Step 1 : Go to Administration
Step 2 : Then go to Masters
Step 3 : Then go to material center
Step 4 : Then go to Add option
Step 5 : And Define material center name and address and stock account

How can i use master configuration in BUSY

Master configuration option is used to add optional fields in the master or define print name of master in pre define structure with specified components. Master configuration option is also used to define the way in which master to be shown in dropdown. 
Master configuration option shown under configuration option of Administration menu.

Can you clarify correct tax percentage in BUSY

You can set the tax percentage for each item or expense in the “Item Master / Expense Master” section of BUSY. To find out the correct tax percentage, you need to check the GST compliance and the category of your item or service. You can also ask your CA or accountant for guidance.

What is the purpose of the Main Unit, Alternate Unit, Sale Price, Purchase Price, MRP, HSN Code, and Tax Category fields when adding an item, and where can they be found in the BUSY?

The purpose of Main Unit and Alternate Unit is to maintain stock with multiple unit wise and Sale Price , Purchase Price and MRP is used in the voucher entry. HSN Code is used for GST filling and tax category for applying tax.
All that fields are available in the item master.

I need to regenerate accounting information in BUSY as I have made some changes in Accounts master and changes are not updating in dropdown of accounts master . How can I do this?

To regenerate accounting information in BUSY you can follow some steps: 
Step 1: take backup of your concern company.
Step 2: Now open your company and click on House Keeping.
Step 3: Now click on Regenerate Master Help File and tick on Account Only option and run the process.

Can I enter GST number and get complete details like PAN number and address automatically while adding the account master?

To pick auto details of PAN and address from GSTIN follow below steps:
Step 1: Go to administration menu and then select masters option.
Step 2: Then click on add option and press F4 key then mention the GSTIN then validate it.
Step 3: After the validation then click on update back and quit option.
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