Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How do I access the help and support resources for BUSY?How do I add HSN codes in BUSY?
If need any help and support you can reach out to us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
Further you can add HSN codes in the Item Master by using these steps:
Step 1: Open your company, then, go to Administration tab.
Step 2: Select Masters the click on Item.
Step 3: Click on Add and enter all the necessart details such as Name, Group, Unit, etc.
Step 4: Also you can enter the HSN code in the field available called HSN/SAC Code for GST.
You can also modify your existing items to add HSN codes.
How do I control whether an item is shown as consumed or generated in the stock Journal voucher?
If you want to control your inventory in BUSY you can pass Stock Journal / Physical Stock voucher. To know how to pass can follow these steps:
Step 1: Go to the Transactions tab and click on Stock Journal / Physical Stock as required.
Step 2: In Stock journal you need to enter your item details with Qty under "Items Consumed" head. And to Generate the Stock ,add item entry details in the Items generated .This will Add or deduct the Qty. from your inventory.
Step 3: In Physical Stock voucher you need to enter the actual count of the items. This will update your inventory with the correct quantity.
Will the old HSN code be removed once the new one is updated in the item master?
When you update the new HSN code in direct HSN or SAC Code for GST field of an item master then it will remove the old one. However you can update then hsn w.e.f date by using these steps:
Step 1: Open your company then go to administration menu.
Step 2: Select masters and click on item then modify.
Step 3: Choose your item in which you want to update the hsn code and after opening it click on the check box next to the HSN code entered.
Step 4: Then, a window will appear in that you can mention the w.e.f date and the new hsn code for that item then save.
How can I correct issues arising from using wrong units for items in BUSY?
To correct issues arising from using wrong units for items in BUSY, you can follow these steps:
Step 1 : Click on administration
Step 2 : Masters
Step 3 : Item master .
Step 4 : Modify the unit field for the specific item.
Step 5 : Enter the correct unit of measurement for the item.
Step 6 : Save the changes.
Step 7 : Ensure that you update the unit for all relevant vouchers and transactions involving the item.
Step 8 : Double-check the inventory records and reports to ensure that the correct units are now being used.
Step 9 : If needed, make any additional adjustments or corrections to ensure accurate unit measurements for your items.
Why is the GST number field inactive and not editable when trying to add GST details for a party post account creation?
To edit GST number for any existing customer, follow the below steps:
Step 1. Go to Administration, then Master.
Step 2. Click on Account and select Modify.
Step 3. Choose the Party Name you want to update the GST Number for.
Step 4. Enter the GST Number as needed and save the changes in the master to apply them.
Note:
1. GST feature must be enabled in the company to put the gst number of the customer.
2. After entering the GST number in the account master, it is advisable to validate the GST number to confirm its status whether it is active or not.
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Can you help me understand how to set the starting and ending dates for generating a sales analysis report?
To view a Sales analysis Report with starting date and ending date in the BUSY ,please follow below steps:
Step 1: Log into BUSY and Open the Company .
Step 2: Look for the Display Menu option.
Step 3: In the Display Menu,select Sales Analysis Report.
Step 4: Once you are in the Sales Analysis report, you will see options to choose a partywise report.
Step 5: And Select Standard Date or voucher wise option and select the parties to be shown for.
Step 6: Specify the date range of the particular starting date and ending date and open the report.Here you can check the partywise sales amount and other details.
How do I record opening balances for my business in BUSY?
You can enter the opening balance for your Accounts or Items in two ways: either when you create them or later when you modify them. To do this follow these steps:
Step 1: Open your company, then click on Administration.
Step 2: Select Masters and select either Account or Item.
Step 3: Click on Add if you want to create new master and can enter the opening balance in Op. Bal. field then save.
Step 4: Click on Modify if you want to modify existing master and can update the opening balancein Op. Bal. field then save.
Please note that Opening Balance and Related Entries can be changed only in the Beginning F.Y.
How to change invoice billing address to another state in BUSY if required?
If you want to change to your own company state then there are the steps :
Note : Take latest backup of the data
Step 1: Go to Administration Menu
Step 2: Click on configuration option
Step 3: Then click on feature and option
Step 4: Then click on Regional settings
Step 5: Here you are change state then save the configuration
If you want to change state of your party then,
Step 1: Go to Administartion menu
Step 2: click on masters
Step 3: Then click on Account and select modify option and open the party master in modify mode
Step 4: Then change state and save the configuration
How do I show the alternate units in the BUSY ?
Alternate Unit in BUSY is refer to an item of havingTwo Unit with Conversion factor.We can use for Bundle or packages.
Please Follow the below Steps for Alternate Unit:
Step 1: Go to Administration menu and then select Configuration tab
Step 2: And then select Features & Options and select Inventory options.
Step 3: here you have to Enable the Alternate unit.And Click on Configure option of Alternate Unit.
Step 4: Tick on option,If you want to change Alt Qty & Conversion Factor during voucher entry.And Open the Item Master
Step 5: Mention the Main Unit & Alt Unit with Conversion Factor and Conversion Type.
Step 6: Click on the Save Button
How can I customize the fields shown in my item listings?
To customize the fields shown in your item listings need to follow below given steps.
Step 1: Take a latest backup of the company.
Step 2: Go to administration menu and select configuration option.
Step 3: In configuration menu select master configuration option.
Step 4: In master configuration window select item from master type dropdown list.
Step 5: Then navigate to the right end side to master dropdown configuration.
Step 6: Then select the field to configure and click on save button to save the cofiguration.
Step 7: Then regenerate master help file window will appear click on yes button and wait to complete the process.
