Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
Can I view a list of all the items in BUSY?
To view the list of all items in BUSY, follow these steps:
Step 1: Go to administration section then click on master
Step 2: Choose item option then click on list
Step 3: Select screen tab then standard and then click on all items.
How do I create an item for a specific financial year?
To create an item in BUSY, follow these steps:
Step 1: Go to administration then click on master.
Step 2: Choose item then click on add.
Step 3: Now, specify the item name, group, unit, tax category and hsn code then save the master.
What is the process for merging ledger accounts in BUSY?
To merge account go to:
Step 1 : Take backup of company
Step 2 :CLick on administration
Step 3 : Click on bulk updation
Step 4 : Select merger master
Step 5 : Select account
Step 6 : Select source and target account to want to merge
How can we add new country in BUSY software?
For add new country follow the below steps:
Step 1: Go to administration then go to master
Step 2: In master menu select miscellaneous master option
Step 3: Now select country option and click on add and mention country name and save master
How can I manually add employee details in BUSY?
You can add the employee details if your payroll is enable in the BUSY from the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Employee master
Step 4: Then Add
Mention the required employee details.
How do I see sundry debtor accounts for parties/customers?
If you want to check sundry debtors or parties list in BUSY you may follow some steps:
Step: 1 Go to the administration.
Step: 2 Then go to master.
Step: 3 Account - list - select group sundry Debtors.
Step: 4 Export list in excel.
How do I reset Debtor Creditor accounts to zero?
If you want to reset debtors and creditors accounts to zero then for opening balance you have to modify that account master. And if you want to zero the closing balance then you need to pass the payment or receipt vouchers.
How can i create item master in BUSY?
To create an item in BUSY, follow these steps:
Step 1: Go to administration then click on master.
Step 2: Choose item then click on add.
Step 3: Now, specify the item name, group, unit, tax category and hsn code then save the master.
Why am I unable to see the parties complete address in the software?
To see the complete address of a party in BUSY, you need to ensure that all the address fields are filled correctly in address. If any of the fields are left blank, the complete party address may not be visible.
I'm getting errors related to HSN codes in BUSY what should I do?
You should validate and update the HSN codes to the appropriate length in BUSY to avoid errors. You can also check reports to identify invalid codes and update them accordingly.and also can search the HSN code related to your item.