Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

How do I define tax categories for items in BUSY?

 Configuring taxes in the BUSY can be accomplished by following these step-by-step instructions. 
Step 1: Begin by accessing the Administration tab and selecting Masters. Within this section, locate and choose the Tax Category Options.
Step 2 : Next, proceed to Add New Tax Category, which grants you the ability to establish diffent tax categories tailored to your specific needs.
Step 3. Create tax categories based on your requirements (e.g., GST, VAT).
Step 4:. Set the tax rates for each category.
Step 5: Save the changes. Once you have configured the tax categories and rates, you can apply them to your transactions and generate tax reports in BUSY..

How to configure taxes like GST, TDS etc in BUSY?

 We can configure Tax Rate and TDS through Below Steps:
Tax Category : Create the Tax Category for Goods and Services.
Step 1: Administration
Step 2: Masters
Step 3: Tax Category
Step 4: Add
Step 5: Mention the Tax rate details.
TDS : TDS is apply on our expenses through purchase voucher. Customer can apply as per his requirement from start and after limit.
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Tick on TDS and require details.
Step 5: In Party Master, Enable the TDS Option and Select the TDS Category.
Step 6: During Purchase Voucher, Apply TDS Bill sundry then reference will get create and adjust it that reference during payment voucher.

How to handle amendments/cancellations of GST invoices in BUSY?

 To amend or modify of GST invoice in BUSY, follow these steps:
Step 1: Go to transaction menu then click on sales voucher tab
Step 2: Now, Click on Modify option and access the required invoice in modify mode.
Step 2: After open invoice in modify mode, made changes as per requirement and save the invoice. Your gst invoice has been modified.
To cancel the GST invoice in BUSY, Follow these steps:
Step 1: Go to transaction menu then click on sales voucher tab
Step 2: Then, Click on Modify option and access the required invoice in modify mode.
Step 3: Now, Press ALT+X to cancel Invoice and then provide the remark for cancellation.

How to configure taxes, set tax codes in BUSY?

 Configuring taxes in the BUSY can be accomplished by following these step-by-step instructions. Step 1: Begin by accessing the Administration tab and selecting Masters. Within this section, locate and choose the Tax Category Options. Step 2 : Next, proceed to Add New Tax Category, which grants you the ability to establish diffent tax categories tailored to your specific needs. Step 3. Create tax categories based on your requirements (e.g., GST, VAT). Step 4:. Set the tax rates for each category. Step 5: Save the changes. Once you have configured the tax categories and rates, you can apply them to your transactions and generate tax reports in BUSY.. 

. How to update new tax slabs in BUSY?

 Configuring taxes in the BUSY can be accomplished by following these step-by-step instructions. Step 1: Begin by accessing the Administration tab and selecting Masters. Within this section, locate and choose the Tax Category Options. Step 2 : Next, proceed to Add New Tax Category, which grants you the ability to establish diffent tax categories tailored to your specific needs. Step 3. Create tax categories based on your requirements (e.g., GST, VAT). Step 4:. Set the tax rates for each category. Step 5: Save the changes. Once you have configured the tax categories and rates, you can apply them to your transactions and generate tax reports in BUSY.. 

How do I change tax rates or HSN codes?

 To chage tax rates and HSN code of items in BUSY, you need to follow these steps:
Step 1: Open you company and go to the Administration tab and click on the Masters.
Step 2: Select and Item and click on Modify.
Step 3: Choose the item that you want to change the tax rate and HSN code for.
Step 4: You can update the tax rate in field of Tax Category and update the HSN code in HSN/SAC Code for GST field.
Step 5: Click on Save to apply the changes and close the window.
Please note to take latest Backup of your data before make any changes in your data.

How do I manage customer and vendor accounts in BUSY?

 If you want to manage customer and vendor accounts in BUSY, you can create separate ledgers for each customer and vendor. To create them you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Account and click on Add.
Step 3: Enter all the necessary details such as Name, Group, Address, GSTIN, etc and save. You can also set credit limits, credit period, and other relevant information. This will help you track transactions, generate reports, and maintain a record of all interactions with your customers and vendors.

Why invalid HSN code showing while Generate E-invoice ?

 IF HSN Code Inavlid showing Follow These steps: 
Step 1:Open BUSY.
Step 2: Go to Administration.
Step 3: Go to masters.
Step 4: click on Item then select modify.
Step 5: Go to HSN/SAC Code for GST click Validate.
Step 6: If it is showing invalid then click on Search HSN/SAC Code and choose correct HSN code and mention then validate hsn .
NOTE:Sometime HSN code belongs to services which is started from 99 it is also causes of error so make sure product nature belongs to services or Goods then mention correct HSN code according to product nature.

I had added some new customers yesterday but today they are not showing up in the system. Why are my newly added customers not appearing?

 If customer not showing in voucher in Dropdown then please follow these steps 
1. Go in administration then go in master
2. Then Go in account and click on modify and select account master
3. Check party account group it is correct or not it must be debtor or creditor
4. If Group is wrong then mention correct group
If customer not showing in list then please follow these steps
1. Take backup of your data
2. Then Go in House-keeping Then click on Regenerate master help file
3. Then click on account only and click on ok

Why is the tax amount not showing correctly in my % GST slab?

 If you are facing a problem while applying tax then follow the below steps:
Step 1: Go to Administration menu
Step 2: Click on masters option
Step 3: Then click on Tax category option
Step 4: Then click on Modify button
Step 5: Then select gst 5% slab and open it in modify mode
Step 6: Then make sure to mention Tax rate IGST as 5 % and CGST and SGST as 2.5%
Step 7: Then make sure to select correct Tax type as Goods or service
Step 8: Then click on save button and save the changes

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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