Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
Why are not items displayed in the list when I check a group of items in BUSY Accounting Software?
If items are not displayed in the list of a particular item group, it is possible that no items have been created within that defined group. Ensure to specify the correct group of items when checking the item list.
I don't see the email field when I open customer accounts in BUSY. How can I add this?
Steps to navigate the email id filed in the account master.
Step:1 When your modify the account master navigate left end side to the bottom.
Step:2 Just below IT pan no you will find the email id filed.
Why the email is not auto picked from the party master when I try to email an invoice?
If you save Party Email ID with Party Master, it gets auto picked while sending invoice through saved mail ID, please check after saving Party Master again or enter the mail ID in Party Master And save and check.
Can you provide step-by-step instructions on how to create a item group in BUSY using the F3 shortcut?
To create a item group in BUSY using the F3 shortcut, follow these steps:
Step 1: Go to BUSY home screen and then press shortcut key F3.
Step 2: And select item group and add item group and click on save.
The HSN codes are missing for some items in BUSY How can I add the HSN codes
Pls Follow the Below Steps :
Step 1: Either Open the Item in Modify Mode and add it the HSN Code
Step 2: From Masters, Bulk Updation can update it from Selected,Group and All Items HSN Code after the Data Backup.
How can I correct an incorrect name or identifier that was entered for a payee in BUSY?
You can correct the account name from the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Account
Step 4: Then Modify
Step 5: Select the incorrect name account then correct and save it.
Why am I unable to change the main unit of an item with an alternate unit?
If you are using alternative unit feature and both the main and alternative unit are different in item master and the master is already used in voucher then you will not able to modify the unit of item master.
How can I enter the opening balance required for 2023 in the new company?
To enter opening balance in new company , follow the steps below:
Step 1: Go to administration
Step 2: Then select masters and account
Step 3: Select modify then select the master
Step 4: Mention opening balance in master then save
When creating a new party, what type of information do I need to select?
When creating a new party in BUSY Accounting software, you need to select the type of information such as party name, party group , address, state , country, type of dealer , GSTIN number ,phone number, and email ID.
What details do I need to enter when creating a new profile in BUSY?
When creating a new profile in BUSY, you will need to enter details such as the party's name, address, contact information, GST number (if applicable), and any other relevant information for the specific profile type (supplier, customer, transporter, etc.).