Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How can i update my UQC?
To update UQC, follow these steps:
Step 1: Go to administration and then click on masters.
Step 2: Select unit and click on modify mode.
Step 3: Now define UQC for e-way bill and e-invoice and click on save button.
Can I remove a party ?
Yes, you can remove a party, you need to follow these steps :
Step 1: Go to administration click on masters
Step 2: Select account open in modify mode and press F8 key to delete party or account master.
Should I add an extension to the unit name or have different HSN codes for each description to show them separately on invoices?
The item master contains the HSN code and the unit of each item, which depend on the nature of the item. The invoice will show the same HSN code and unit as specified in the item master.
Why are some items not showing in the HSN validation report even though they exist? How can I troubleshoot this?
Some items may not appear when you validate HSN Codes in bulk because they have blank HSN Codes. To include these items in the validation, you need to select the option of Include Items with blank HSN.
What is the purpose of the type flag in the text category? Should I select goods or services here?
The purpose of the type flag in the text category is to indicate whether the item is a good or a service. You should select the appropriate type based on the nature of the item being categorized.
When creating sales invoices in BUSY, it does not automatically pick up customer address details from the master. I have to enter station and pincode manually each time. Is there a way to make it auto-populate?
Follow given instruction to auto-populate party's address in master :
Go in party master then validate party's GSTIN and then click on Update,back and quit, so that will auto pick address ,station and pincode as well.
I have created a new company but not added GST number yet. Do I need to have GST number added to create transactions and file GST returns?
To add GST number of company,goto:
Step 1 : Click on administration
Step 2 : Configuration
Step 3 : Features and options
Step 4 : GST/VAT
Step 5 : Put company GST number and save
The transport window is picking up the wrong address based on pincode instead of full address. How can I make it select the address properly?
If the transport window is picking up the wrong address based on pincode instead of full address, first check pin code in party master and after updating the correct pincode and station do resave the master.
I'm having trouble finding the lawyer's number for my auto company within BUSY. Where can I locate contact info like phone numbers in BUSY?
TO check phone numbers in BUSY go to :
Step 1 : Click on administration
Step 2 : Then masters
Step 3 : Click on accounts
Step 4 : Open account on modify mode
Step 5 : Check contact phone number.
The GST tax rates seem incorrect in my accounting software. How can I update and customize the tax rates to match the current regulations?
To correct tax rate, go to:
Step 1 : Take backup of your company
Step 2 : Click on administration
Step 3 : Masters
Step 4 : Tax category
Step 5 : MOdify master and save