Frequently Asked
Questions

Q: I want to update details (name, GST, address etc.) for an existing party in BUSY. What is the correct way to do this?

To update details of party: Step 1 : Click on administration Step 2 : Masters Step 3 : Accounts Step 4 : Modify Step 5 : Select account and update the details and save

Q: When creating sales invoice, the CGST tax ledger is not visible to select. What should I do to add CGST tax ledger?

If CGST tax ledger not showing need to create it by following steps: Step 1 : CLick on administration Step 2 : Master Step 3 : Account Step 4 : Add CGST tax ledger

Q: I need to specify the CESS rate in BUSY but I'm not sure where to enter it. Can you guide me?

To define cess rate go to : Step 1 : Click on administration Step 2 : Configuration Step 3 : Features and options Step 4 : GST/VAT Step 5 : Enable cess Step 6 : Define cess in tax category

Q: How can I ensure that my GST number remains the same even if I remove it from the party master?

In BUSY, if you remove your GST number from party master then it will reflect anywhere so in this case you should mention the GST number in party master if party is registered dealer.

Q: Do I need to create same item group for each item master or same group can be tag in all items?

In BUSY, if you have create an item master group then you can tag the same in required items as you do not need to create the same group for every item master.

Q: If I enter the item through F3, what do I put in the alias below the name?

If an item has a unique item code, you can put the same code in the alias field. If it does not have a unique code, you can leave the alias field blank.

Q: How can I add a new customer in BUSY if I can't find the "Add Customer" option?

In BUSY, we add the customer in BUSY ,Pls Follow the Below Steps For Account Creation: Step 1: Click on Administration Step 2: Then Masters Step 3: Then Account Step 4: Then Add

Q: Do I need to create a new master for a customer who is also my creditor?

No, you do not need to create a new master for a customer who is also your creditor in BUSY Accounting software. In a single master you can pass sale voucher and purchase voucher.

Q: I want to change the name of a BOM in BUSY. How can I do it?

If you want to change BOM Master name you can Modify by Administration - master - BOM - modify, it will automatically update BOM name in voucher in which you used BOM master.

Q: What do I do when I add a party name and it says it's already saved?

If you add party name and it is showing party name already exist ,so you need to do some changes in party name so that it is not same like already created master.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I want to update details (name, GST, address etc.) for an existing party in BUSY. What is the correct way to do this?

To update details of party:
 Step 1 : Click on administration
 Step 2 : Masters
 Step 3 : Accounts
 Step 4 : Modify
 Step 5 : Select account and update the details and save

When creating sales invoice, the CGST tax ledger is not visible to select. What should I do to add CGST tax ledger?

If CGST tax ledger not showing need to create it by following steps:
 Step 1 : CLick on administration
 Step 2 : Master
 Step 3 : Account
 Step 4 : Add CGST tax ledger

I need to specify the CESS rate in BUSY but I'm not sure where to enter it. Can you guide me?

To define cess rate go to :
Step 1 : Click on administration
Step 2 : Configuration
Step 3 : Features and options
Step 4 : GST/VAT
Step 5 : Enable cess
Step 6 : Define cess in tax category

How can I ensure that my GST number remains the same even if I remove it from the party master?

In BUSY, if you remove your GST number from party master then it will reflect anywhere so in this case you should mention the GST number in party master if party is registered dealer.

Do I need to create same item group for each item master or same group can be tag in all items?

In BUSY, if you have create an item master group then you can tag the same in required items as you do not need to create the same group for every item master.

If I enter the item through F3, what do I put in the alias below the name?

If an item has a unique item code, you can put the same code in the alias field. If it does not have a unique code, you can leave the alias field blank.

How can I add a new customer in BUSY if I can't find the "Add Customer" option?

In BUSY, we add the customer in BUSY ,Pls Follow the Below Steps For Account Creation:
 Step 1: Click on Administration
 Step 2: Then Masters
 Step 3: Then Account
 Step 4: Then Add

Do I need to create a new master for a customer who is also my creditor?

No, you do not need to create a new master for a customer who is also your creditor in BUSY Accounting software.
In a single master you can pass sale voucher and purchase voucher.

I want to change the name of a BOM in BUSY. How can I do it?

If you want to change BOM Master name you can Modify by Administration - master - BOM - modify, it will automatically update BOM name in voucher in which you used BOM master.

What do I do when I add a party name and it says it's already saved?

If you add party name and it is showing party name already exist ,so you need to do some changes in party name so that it is not same like already created master.

Frequently AskedQuestions