Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How do I ensure that the software is taking the correct MRP for a product?
To ensure that the software is taking the correct MRP for a item in BUSY , you need to check the MRP details entered for that item master in the BUSY.
Can I make changes to specific accounts without affecting entries related to such account?
Yes, if you made any changes in any account master then it will not affect entries in BUSY. Further, it is recommended to take backup before making changes in data base.
The reference number shows dots/blank instead of the party name. What should I do?
To resolve this issue please follow below steps :
Step 1: Please check column character width you set in custom column .
Step 2 : Modify party master and resave it
How do I create separate item masters for raw materials vs store/spare items?
Follow the steps for creating item group
Step 1:- Administration
Step 2:- Master
Step 3:- Item
Step 4:- Add
Step 5:- Now we can tag it in item group while creating or modifying any item.
I am unable to create a new account, what could be the reason?
If you are not able to create a new account master in BUSY, then might be you have not fill the necessary details and not have rights to add account master.
What will happen if I change the conversion factor in any vouchers?
If you change the conversion factor in any vouchers in BUSY Accounting software, it will affect the unit conversion for that particular voucher only.until you run any process from house keeping.
Why am I unable to change the unit in the item master?
Once the transactions is done with that item and alternate unit is also there then it cannot be changed. A new item will have to be created with the correct unit.
How can I differentiate between products with similar names in BUSY?
In BUSY, You cannot create item masters with similar name. Further, you can specify any prefix or suffix in item name field in order to differentiate between products of similar name.
How can I create custom categories or groups for items?
Follow the steps for creating item group
Step 1:- Administration
Step 2:- Master
Step 3:- Item Group
Step 4:- Add
Step 5:- Now we can tag it in item master while creating or modifying any item.
Will changing material center configuration impact my existing vouchers?
Yes, In Existing voucher wil get impact. If we change the stock account and enable or disable the Reflect stock in Balance Sheet.
Note : Always do this process after Data Backup.