Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
Why is the TCS entry not appearing in its respective ledger?
If the TCS entry is not appearing in its respective ledger then please ensure that Tcs account master is tagged in its repective bill sundry or not. If not then are required to tag the account master by follow steps:
Step 1: Go to Administration section then click on master menu
Step 2: Select the Bill sundry option then click on Modify mode.
Step 3: To tag Tcs account for sales, Specify N to disable adjust in sales amount and tag Tcs account in account head to post field.
Step 4: Press on save tab, account master has been tagged in tcs billsundry.
How do I match the taxable value to ensure the correct amount on my invoice?
To match the taxable value to ensure the correct amount on your invoice,please follow below steps:
Step 1: Check the prices of each item selected on your invoice
Step 2: Confirm the tax rates applied to each item on your invoice.
Step 3: Multiply the price of each item by the applicable tax rate to calculate the taxable value for each item.
Step 4: Compare the total taxable value calculated with the total amount shown on your invoice. They should match if the taxable values are calculated correctly.
Step 5: If you are unsure about the taxable value calculation, reach out to the tax expert for clarification.
How do I update the pricing of my products according to different pricing modes?
To set different sales prices for different parties in BUSY Accounting Software, you can use the Party Item-wise Price/Discount Structure feature. Here are the steps to configure it:
Step 1: Go to Administration and click on configuration.
Step 2: Select Features / Options and click on Inventory tab.
Step 3: Here you see an option called Item Pricing Mode in Vouchers Click on that and choose Party-Item-wise Price/Discount Structure and Select Mode as required.
Step 4: Now, go back to configuration and select Party-Item Price Structure and can select either Sale/Purchase.
Step 5: Next, you can set MRP, Price, Discount party & item wise as per the requirements.
How can I add details for a new transporter and generate e-way bills in BUSY?
Follow below steps to add details for a new transporter and generate E-Way bills in BUSY:
Step 1: Go in transaction section and select GST. misc utlites option in bottom.
Step 2: Under it, click on input transoport's GSTIN/ID option.
Step 3: Then create transporter by pressing F3 and also specifed the required details.
Step 4: Save configuration and create desired invoice.
Step 5: Also can create transport, while creating the invoice, In transport window click on Add new option.
Step 6: Define the Trasport name and ID.
Step 7: Save and create the invoice.
How can I see the inventory stock group-wise or MC wise in the software?
To see the Inventory Stock Group wise or Mc Wise in BUSY,Please follow below the Steps:
Step 1: Go to Administration menu and the selct Configuration Option.
Step 2: Select Features and Options and then click on the Inventory option.
Step 3: here you have to See find the option of Maintain Mc Wise tick on the Box and save the Configuration.
Step 4: under the Display menu , you can see the option of Stock Staus and Inventoty MC Ledger under Inventory Books.
Step 5: With the help of this report you can see Group wise and MC wise stock.
How do I delete or deactivate a customer?
To delete a customer or party master in BUSY, follow these steps:
Step 1: Take the latest backup of you data.
Step 2: Go to administration section then click on master
Step 3: Select the account option then click on modify option
Step 4: After access the required master, Press F8 shortcut key to delete the master.
To deactivate a customer or party master in BUSY, follow these steps:
Step 1: Go to administration section then click on utilities
Step 2: Click on de activate master then choose account in master type
Step 3: Select the required account master then Specify Y to deactivate the account and click on save.
Where can I find the HSN codes for my products?
If you want the HSN code for your products have to follow below steps:
Step 1: Go to Administraion then click on Masters.
Step 2: Under Masters, Click on Items then List.
Step 3: After clicking on list select screen then Configurable alphabetical and then all items.
Step 4: After your item list gets opened click on select field option and type HSN CODE in fields available.
Step 5: Then move the HSN code field in field selected then save it.
Step 6: Further your item list gets reloaded and you can check now all your item with HSN codes.
How can I fix the "invalid HSN code" error?
To fix the "invalid HSN code" error, you can try the following steps:
Step 1. Check the HSN code entered for the item and ensure it is correct.
Step 2. If the HSN code is blank, enter a valid HSN code for the item.
Step 3. If the HSN code is incorrect, update it with the correct code.
Step 4. Validate and save the invoice again after updating the HSN codes to the appropriate length (usually 6 or 8 digits).
Step 5. If the error persists, try removing the item and re-entering it using the F9 option to force the system to validate the item again.
What is the correct format and number of digits for entering an HSN code in BUSY?
Follow below steps to find the correct format and number of digits for entering a HSN code in BUSY:
Step 1: Open relevant item master.
Step 2: Define all details.
Step 3: Press ALT+M on item.
Step 4: Then specify the HSN code.
Step 5: As HSN code must be in legth accordingly with your annual turn over like,4 digit, 8 digits.
Step 6: Click on validate.
Step 7: Ensure that HSN must be relevant with the item as goods/ service and should be in numeric.
Step 8: Save and proceed for generation.
How can i create item with main unit, alternative unit and packing unit in BUSY?
To create an item with main unit, alternative unit and packaging unit in BUSY, follow these steps:
Step 1: Go to administration then click on configuration menu
Step 2: Choose the features and option then select inventory tab
Step 3: Enable the alternative unit of items and packaging unit of items and save the configuration.
Step 4: Now, Go to administration then click on the master menu.
Step 5: Choose the add option then create the item by specifying the item name, group, main unit, alternative unit, packaging unit, tax category, hsn code and many more.
Step 6: After specifying the required details, save the item master.
