Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
What is the required HSN code length in BUSY?
The length of the HSN code that you need to enter in BUSY depends on your turnover. You can also consult your CA or accountant for further guidance.
How do I add a new transporter in BUSY?
To add new transport go to:
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Item
Step 4 : Add
Step 5 : Update the details
Step 6 : Save
How do I add a new product to BUSY?
To add new product go to:
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Item
Step 4 : Add
Step 5 : Update the details
Step 6 : Save
How to add a new customer in BUSY?
In BUSY, we have to create customer and vendor account Master for transaction.
Pls Follow the Below Steps For Account Creation:
Step 1: Administration
Step 2: Masters
Step 3: Account
Step 4: Add
The BUSY is not allowing me to add new items or customers. I get an error whenever I try creating new records. What could be causing this and how can I resolve it?
Please please more details as what error you are getting while creating new items and accounts. Further you should check you have appropriate rights to do the same.
I'm entering the buyer's country as for Other Countries but when I enter the ship-to details, it is showing for Other Territories. Why is this difference and how can I correct it?
When you create export invoice you need to enter country name in the party master but in shipping window show state as other and their code as 97.
- Can opening balances be added or subtracted while importing data from an existing company to a new one?
If you import masters from XML option in that case you can copy opening balances or closing balance from an existing company but cannot add or substract balances.
What is the process for validating customer IDs in BUSY? I am facing issues with ID creation and validation.
Validation of GSTIN no is avalaible in BUSY please follow below mention steps:-
Step 1:- Transaction Tab
Step 2:- GST Misc. Utilities
Step 3:- Validate GSTIN No. Online
Is it possible to keep an item as it is without making it a group or a sub-group?
No, it is not possible to create an item without a group or a sub group. Item Group is a mandatory field while creating an item in BUSY.
Can you guide me on how to assign a balance to a account group in BUSY Accounting Software?
In BUSY, you can assign the opening balance to individual accounts not for a group because in account group there is no provision to enter the opening balance.