Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
I have two bad debt account ledgers in BUSY "Bad Debts, Bank Account" and "Bad Debts, Expenses". Which one should I use for writing off a customer's balance?
In BUSY, there is only one default bad debts account by name of Bad Debts Written Off. You can use that account for post bad debts entries.
The technician asked me to check the hsn code but I am unsure how to do it. What steps should I follow?
To check the Hsn code, the technician can enter the code in the item and validate it. This will confirm whether the code is correct or not.
Is there a way to rename existing groups in BUSY? I need to fix a typo in one of my group names.
If you want to modify account group in BUSY, you can follow given steps:
Step:1 Go to administration.
Step: 2 Then go to master - account group - modify.
How many characters can I enter for the buyer name and address fields? I am getting errors when entering long names.
You can enter maximum 40 characters in the Party Name and each line of Address. However, you can enter upto 60 characters in the Print Name field.
I want to change the default tax rates applicable on certain items. Where can I update the tax codes for items?
To change default tax rates for items and update tax codes in BUSY, go to the item master and modify the tax category for the selected item.
What fields are required to be filled when adding opening quantities and amounts for new items in BUSY Accounting Software?
When adding new items with opening quantities and amounts in BUSY, the required fields to be filled are Name, Unit, Group, Op. Stock (Qty), Op. Stock (Value).
I am unable to manually enter GST rates in BUSY. It keeps reverting to defaults. How can I resolve this?
To enter GST rates in BUSY:
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Tax category
Step 4 : Add gst rates
Is it possible to recover the previous price after saving changes to the sale price in BUSY Accounting Software?
No, it is not possible to recover the previous price after saving changes to the sale price.But if you remember the price then you can enter manually.
Why is the product amount calculating incorrectly after I update the percentage rate? How can I fix this?
If the product amount is calculating incorrectly when already updated the percentage rate.Then remove it item from F9 shortcut key in the voucher and add it again.
I am entering short forms like 'pcs' instead of 'pieces' in BUSY. Could this cause errors?
You can use the short name for unit name but for UQC you need to select from uqc dropdown list only you cannot use short form their.