Frequently Asked
Questions

Q: How can I see the sale type option?

For view sale type follow these steps: step 1: Go in administration step 2: Go in master step 3: Go in sale type and check list

Q: What are the different tax rates available in BUSY and how do I select them?

The sale types in BUSY related to exports are 'IGST Export Taxable' and 'IGST Export Zero Rated'. and all tax rate wise sale type are there

Q: I want to customize GST rates for specific items in BUSY. What should I do?

To customize GST rates for specific items in BUSY, you need to go to the item master and edit the GST rate for each item individually.

Q: I'm confused about when I need to enter my Aadhar form details. Can you explain?

The aadhar card details is not mandatory to enter in BUSY. However you can enter your parties Aadhar card number in their master for your record.

Q: Is it possible to change the units if the item has been used in voucher?

Yes, you can change the unit of item master even after used in voucher. Further, the unit will not change in case of using alternative unit.

Q: I am getting an error message when trying to apply a discount to an invoice in BUSY. How can I fix this issue and apply the discount successfully?

For error while applying discount: Step 1 : Check invoice details Step 2 : Discount type Step 3 : Discount field Step 4 : User rights

Q: Why is the item rate showing an average of all items instead of the actual rate per item in the invoice? How can I fix this?

Please let us know which report you are going through. Further you can check item master and recheck the tax rate you have mentioned in it.

Q: What is the difference between minimum level and minimum quantity for an item? Do I need to select both for adequate warning about low stock?

In BUSY, Minimum Level and Minimum Quantity are not the different, they are same as in item master under critical level Minimum Level (Qty) option available.

Q: I want to open a new party in a different city while keeping my existing party active. Is this possible in BUSY?

Yes you can add new master for that party with different city But not with same name if any existing party master exist in BUSY data

Q: How do I differentiate between my regular stock and fire stock in my accounting software if I want them to look different?

You can differentiate between regular stock and fire stock in BUSY by creating separate stock groups for each type and assigning different material centre .

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I see the sale type option?

For view sale type follow these steps: 
step 1: Go in administration 
step 2: Go in master 
step 3: Go in sale type and check list

What are the different tax rates available in BUSY and how do I select them?

The sale types in BUSY related to exports are 'IGST Export Taxable' and 'IGST Export Zero Rated'. and all tax rate wise sale type are there

I want to customize GST rates for specific items in BUSY. What should I do?

To customize GST rates for specific items in BUSY, you need to go to the item master and edit the GST rate for each item individually.

I'm confused about when I need to enter my Aadhar form details. Can you explain?

The aadhar card details is not mandatory to enter in BUSY. However you can enter your parties Aadhar card number in their master for your record.

Is it possible to change the units if the item has been used in voucher?

Yes, you can change the unit of item master even after used in voucher. Further, the unit will not change in case of using alternative unit.

I am getting an error message when trying to apply a discount to an invoice in BUSY. How can I fix this issue and apply the discount successfully?

For error while applying discount:
 Step 1 : Check invoice details
 Step 2 : Discount type
 Step 3 : Discount field
 Step 4 : User rights

Why is the item rate showing an average of all items instead of the actual rate per item in the invoice? How can I fix this?

Please let us know which report you are going through. Further you can check item master and recheck the tax rate you have mentioned in it.

What is the difference between minimum level and minimum quantity for an item? Do I need to select both for adequate warning about low stock?

In BUSY, Minimum Level and Minimum Quantity are not the different, they are same as in item master under critical level Minimum Level (Qty) option available.

I want to open a new party in a different city while keeping my existing party active. Is this possible in BUSY?

Yes you can add new master for that party with different city But not with same name if any existing party master exist in BUSY data

How do I differentiate between my regular stock and fire stock in my accounting software if I want them to look different?

You can differentiate between regular stock and fire stock in BUSY  by creating separate stock groups for each type and assigning different material centre .

Frequently AskedQuestions