Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
Updating the email address associated with the BUSY account process and steps.
If you want to edit Masters in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Master that you want to edit and click on Modify.
Step 3 : Click on the option to Modify your account information.
Step 4 : Locate the field for the email address and enter the new email address.
Step 5 : After Master window you can edit it as required and save changes.
Make sure to take backup before make any changes.
Why is the TCS entry not appearing in its respective ledger?
If the TCS entry is not appearing in its respective ledger then please ensure that Tcs account master is tagged in its repective bill sundry or not. If not then are required to tag the account master by follow steps:
Step 1: Go to Administration section then click on master menu
Step 2: Select the Bill sundry option then click on Modify mode.
Step 3: To tag Tcs account for sales, Specify N to disable adjust in sales amount and tag Tcs account in account head to post field.
Step 4: Press on save tab, account master has been tagged in tcs billsundry.
How do I delete or deactivate a customer?
To delete a customer or party master in BUSY, follow these steps:
Step 1: Take the latest backup of you data.
Step 2: Go to administration section then click on master
Step 3: Select the account option then click on modify option
Step 4: After access the required master, Press F8 shortcut key to delete the master.
To deactivate a customer or party master in BUSY, follow these steps:
Step 1: Go to administration section then click on utilities
Step 2: Click on de activate master then choose account in master type
Step 3: Select the required account master then Specify Y to deactivate the account and click on save.
How can I add details for a new transporter and generate e-way bills in BUSY?
Follow below steps to add details for a new transporter and generate E-Way bills in BUSY:
Step 1: Go in transaction section and select GST. misc utlites option in bottom.
Step 2: Under it, click on input transoport's GSTIN/ID option.
Step 3: Then create transporter by pressing F3 and also specifed the required details.
Step 4: Save configuration and create desired invoice.
Step 5: Also can create transport, while creating the invoice, In transport window click on Add new option.
Step 6: Define the Trasport name and ID.
Step 7: Save and create the invoice.
How can I see the inventory stock group-wise or MC wise in the software?
To see the Inventory Stock Group wise or Mc Wise in BUSY,Please follow below the Steps:
Step 1: Go to Administration menu and the selct Configuration Option.
Step 2: Select Features and Options and then click on the Inventory option.
Step 3: here you have to See find the option of Maintain Mc Wise tick on the Box and save the Configuration.
Step 4: under the Display menu , you can see the option of Stock Staus and Inventoty MC Ledger under Inventory Books.
Step 5: With the help of this report you can see Group wise and MC wise stock.
I am unable to add new items or products to an invoice. How can I resolve this?
To resolve the issue of being unable to add new items or products to an invoice in BUSY, you can try the following steps:
Step 1: Check if you have full rights to add items in the master.
Step 2: Ensure that the items or products you are trying to add are not already present in the item master in BUSY.
Step 3: Verify that the item master is not blocked or restricted from making changes.
Step 4: Restart BUSY and try adding the items again.
Step 5: If the issue persists, contact the support team at BUSY for further assistance.
What is the correct format and number of digits for entering an HSN code in BUSY?
Follow below steps to find the correct format and number of digits for entering a HSN code in BUSY:
Step 1: Open relevant item master.
Step 2: Define all details.
Step 3: Press ALT+M on item.
Step 4: Then specify the HSN code.
Step 5: As HSN code must be in legth accordingly with your annual turn over like,4 digit, 8 digits.
Step 6: Click on validate.
Step 7: Ensure that HSN must be relevant with the item as goods/ service and should be in numeric.
Step 8: Save and proceed for generation.
How can i create item with main unit, alternative unit and packing unit in BUSY?
To create an item with main unit, alternative unit and packaging unit in BUSY, follow these steps:
Step 1: Go to administration then click on configuration menu
Step 2: Choose the features and option then select inventory tab
Step 3: Enable the alternative unit of items and packaging unit of items and save the configuration.
Step 4: Now, Go to administration then click on the master menu.
Step 5: Choose the add option then create the item by specifying the item name, group, main unit, alternative unit, packaging unit, tax category, hsn code and many more.
Step 6: After specifying the required details, save the item master.
What is the process to open a new party in BUSY?
To open a new party in BUSY, you need to follow these steps:
Step 1 : First go to administration
Step 2 : Then Go to the Masters menu and select account
Step 3 : Click on the new option to create a new party.
Step 4 : Fill in the required details such as party name, party group ,address, contact information, and GSTIN if applicable
Step 5 :Save the party details by clicking on the Save button.
Step 6 : The new party will now be added to the party master list in BUSY
Where can I find the HSN codes for my products?
If you want the HSN code for your products have to follow below steps:
Step 1: Go to Administraion then click on Masters.
Step 2: Under Masters, Click on Items then List.
Step 3: After clicking on list select screen then Configurable alphabetical and then all items.
Step 4: After your item list gets opened click on select field option and type HSN CODE in fields available.
Step 5: Then move the HSN code field in field selected then save it.
Step 6: Further your item list gets reloaded and you can check now all your item with HSN codes.