Frequently Asked Questions

To fix the "invalid HSN code" error, you can try the following steps:
Step 1. Check the HSN code entered for the item and ensure it is correct.
Step 2. If the HSN code is blank, enter a valid HSN code for the item.
Step 3. If the HSN code is incorrect, update it with the correct code.
Step 4. Validate and save the invoice again after updating the HSN codes to the appropriate length (usually 6 or 8 digits).
Step 5. If the error persists, try removing the item and re-entering it using the F9 option to force the system to validate the item again.

To update the new GST rates in the item master, you can follow these steps:
 Step 1: Open your company then, go to the Administration
 Step 2: Click on the Masters and select Item.
 Step 3: Click on Modify and choose the item from the dropdown list.
 Step 4: This will open the item details window where you can see a field named Tax Category. You can change the tax rate from there by selecting a different tax category or creating a new one.
 Please note to take latest Backup of your data before make any changes in your data.

To tag expense and income account in bill sundry master, follow these steps:
 Step 1: Go to Administration section then click on master menu
 Step 2: Select the Bill sundry option then click on Modify mode.
 Step 3: To tag account for sales, Specify N to disable adjust in sales amount ad tag expense or income account in account head to post field.
 Step 4:To tag acocunt for purchase, Specify N to disable adjust in purchase amount ad tag expense or income account in account head to post field.
 Step 4: Click on save button to save the bill sundry.

If changes to the HSN code in the item master are not showing in the billing, follow these steps: 
 Step 1:Resave Voucher: Resave the voucher where you made the changes. Alternatively, remove the product using the F9 key and enter it again. 
 Step 2:Check Effective Date: In the item master, check the effective date. If it's greater than the invoice date, the changes will apply from that date. 
 Step 3:Multi-Financial Year: If using multi-financial years, ensure all necessary data (like Tax category, HSN code) from the last year is carried forward correctly to the current year.

To include the tax amount in purchase ledger instead of duties and taxes group, follow the below steps:
Step 1: Go to administration section then click on master menu and selec bill sundry tab.
Step 2: Click on modify tab then select required tax bill sundry in modify mode.
Step 3: In accounting in purchase option, specify y for adjust in purchase amount and save the bill sundry.
Step 4: Go to transaction section then click on purchase voucher and select add tab.
Step 5: Now, Create the purchase voucher with multi rate bill sundry and apply tax in bill sundry and save the voucher.

To view a Sales Report of specific moths in the BUSY ,please follow below steps:
Step 1: Log into BUSY and Open the Company . 
Step 2: Look for the Display Menu option.
Step 3: In the Display Menu,select Sales Analysis Report.
Step 4: Once you are in the Sales Analysis report, you will see options to choose a partywise report.
Step 5: And Select Standard Date or  voucher wise option and select the parties to be shown for. 
Step 6: Specify the date range of the particular months and open the report.Here you can check the partywise sales amount and other details. 

You can define the tax category while entering the purchase voucher in BUSY , please follow below steps:
Step 1: Go to the Administration tab and click on the Masters.
Step 2: Under Masters, select Item and then click on Modify. This will open a list of your items that you can choose from.
Step 3: Select the item that you want to change the tax rate for. This will open the item details window where you can see a field named Tax Category. You can change the tax rate from there by selecting a different tax category or creating a new one.

To add a new customer in the BUSY, you can follow these steps: 
 1. Open the software and go to administration and select the Masters menu. 
 2. Select Accounts and click on add option then enter Account name and choose Sundry Debtors or Sundry Creditors. 
 3. Fill in the required details such as customer name, address, contact information, and GST number (if applicable). 
 4. Save the customer information by clicking on the Save button. 
 5. The new customer will now be added to the software and can be used for billing and other transactions.

When you create a new company a item group is already created with the name of General and if you have not created then item groups then all items will be created in the General Group. If you want to see items in other groups then first you need to create new item groups and specify in the item masters.
To know how to create new Item Group, follow these steps:
Step 1: Open you company then go to Administration.
Step 2: Select Masters and click on Item Group.
Step 3: Click on Add and enter the group name with other details then save.

BUSY will not allow to add new item maser, if you logged in BUSY company with sub user with limited rights. 
 To remove item master creation restriction for particular user, follow these steps: 
 Step 1: Login the company with admin user. 
 Step 2: Go to administration then click on user option 
 Step 3: Choose the modify option then select the required user master. 
 Step 4: Now go to menu rights then expand the administration then master maintenance. 
 Step 5: Next, expand the item option then tick on Add tab and save the configuration.