Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How do I add/modify GST details of customers and vendors?
To add or edit details :
Step 1 : Click on administration
Step 2 : Masters
Step 3 : Account
Step 4 : Add or modify
How do I access the administration and configuration menus?
To access administration and configuration option search on BUSY top panel you will see administration under that there is a tab configuration.
Why are some accounts not showing the correct information?
If some accounts are not showing the correct information then might be you have entered wrong information when you have created them.
I am trying to record a customer payment in BUSY but it is not showing up on the customer's account. What should I do to fix this?
Customer account not showing because of:
Step 1 : User rights
Step 2 : Refresh issue
Step 3 : Account not created
I want to add multiple tax rates for a single product in a sales invoice. Is it possible to do this in BUSY and how?
NO it is not possible to add multiple tax rate in single item only date wise you can change the tax rate
What should be the correct option to tick for tax bill sundry such as items basic amount, taxable amount, net bill amount, etc?
You should tick on taxable amount if you are configuring a tax bill sundry because tax should be apply on taxable amount.
How are discounts applied when I enter them at the sales invoice level are they saved for future invoices?
For voucher level you can apply discount in bill sundry once you create master for discount it can use for future invoices.
Do I need to enter a Tax category for each item or service in a sales invoice in BUSY?
Yes, you need to enter tax category for each item and service as per the nature of products and services in BUSY.
Is there a shortcut key available to access sale price in item master quickly on BUSY Accounting Software?
To change sale price in item master when posting voucher , you can press Ctrl +M to open master in modify .
What should I do if I need to change the unit of an item that has already been used in a voucher or bill entry?
If an item has already been used in a voucher or bill entry, you cannot change its unit in BUSY .