Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I update the date wise pricing in item master in BUSY?

To update the date wise pricing in item master in BUSY, follw these steps:
Step 1: Go to administration section then click on configuration
Step 2: Choose features and option then select inventory tab
Step 3: Tick on enable date wise item pricing then save the configuration.
Step 4: Go to administration section then click on master and select item option.
Step 5: Click on modify and access the item in modify tab.
Step 6: Now, Click on date wise pricing and update the price with date then save the master.

What is a material issue voucher and how do I delete it?

A material issue voucher is used to record the issuance of materials from inventory to a party or department. To deelete the voucher please follow below steps: 
Step 1: Go to Transaction menu and select the material Issue to party option.
Step 2: Click on the Modify Option , and enter the date and voucher number details . press ok button .
Step 3: Once voucher is opened then press F8 to Delete the voucher. These voucher is permanntly deleted from the data.

How to track packaging charges in BUSY without adding to turnover?

For posting packing ledgers without adding sales of Trunove, see the following step:
Step 1: Go to Administration.
Step 2: Click on Master, then select the option Bill Sundry
Step 3: Add Bill Sundry's name: select Bill Sundry type Additive
Step 4 in the Accounting Sale option Disabled Adjustment in Sale Amount
Step 5: Select Specify the Acc Here option.
Step 6: Account Head-to-Post Option: Create or Spicy Non-Sales Account
Step 7: Select the relevant option and click Save. Bill Sundry, Master
this is the way it will not added to the trunover

How do I maintain my item master data in Bizzy?

In BUSY , you can maintain item in BUSY by following the below steps:
Step 1: Go to administration and then click on master option
Step 2: Then click on Item tab and select add option
Step 3: Then mention the required data in their respective fields like item master name , print name , unit , item group, tax category , hsn code and so on
Step 4: After save the item master, you item master ready to be maintained in BUSY.

How to create account master with their GST numbers?

To create account master with their GSTIN follow these steps:
Step 1: Go to administration then click on Mater tab
Step 2: Now , select the account option and click on add tab
Step 3: Create the master with relevent GSTIN and save the master after validate the GSTIN or Press F4 at account name field then mention the GSTIN and validate the same. After validate GSTIN, click on Update back and quit. All the relevent details will pick in master automatically from GST portal.

One of my suppliers shows up as a debtor in the system. How do I change them to a creditor?

To change a suplier to a creditor in the system, You should follow below steps:
Step 1: Take latest backup of data.
Step 2: Then go in administration and select masters.
Step 3: Then click on account and open relevant account master.
Step 4: Then in group option change accordingly with your requirement.
Step 5: Then save the changes.
Step 6: Then go in house keeping section.
Step 7: Then click on regenrate master help files and selectaccount only.
Step 8: Then select ok , run the process and check the reflection.

How do I create a new tax rate in BUSY?How can I check and fix errors in vouchers in BUSY?

To create a new tax rates in BUSY, you need to follow these steps:
Step 1: Open your company and go to Administration.
Step 2: Select Masters and click on Tax Category.
Step 3: Click on Add and enter all the necessary details such as Name, Type, Tax rate,etc and save.
To check errors in voucher in BUSY, you need to open the voucher and double check all the details entered such as date, party name, item details, etc. If found any mistake correct it and save again.

Is it necessary to enter the value of opening stock in the item master for proper calculation of stock?

Yes, If any opening stock exist of  item then you should enter the opening stock in item master for proper stock calculation. Further to update the item opening stock in master, follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Click on item master then select modify tab
Step 3: Select the required master then update opening stock quantity and amount then save it.
Note- Opening value can be enter in item or account master in beginning financial year.

Why am I unable to modify or update my customer details in BUSY?

If you are unable to Modify or update the Party details then you need to check the below points :
1. Check that user have the proper rights to modify the masters, or you can try to modify with the Super User.
2. Check if there is any run time error appearing during master modification
3. If it shows any error message then you need to run reindex database from the housekeeping menu.
4. If the error still persist then share the data with us on support@busy.in

How do I create an account group and add accounts to it?

To create an account group and add accounts to it in BUSY then follow the below steps.
Step 1: Click on administration and then masters
Step 2: Select the account group and click on add,here enter the group name and enable the primary group option.if its not a primary group then tag it under sub group then save it.
Step 3: Select the account option and click on add, here enter the account details then choose the account group which is created by you then save it.
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