Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

How to do batch deletion process in BUSY ?

To do Batch deletion in BUSY , please follow below steps: 
Step 1: Open BUSY and log into company.
Step 2: Press shortcut key ctrl+alt+D for batch deletion on main screen. After this popup massega window apper.
Step 3: Click On the Yes and selct the Required option from Batch Deletion for Vouchers or Masters . Select only One as you required.
Step 4: here you have to specified the relavant details and click on the okay button. after then process will be start.

One of my suppliers shows up as a debtor in the system. How do I change them to a creditor?

To change a suplier to a creditor in the system, You should follow below steps:
Step 1: Take latest backup of data.
Step 2: Then go in administration and select masters.
Step 3: Then click on account and open relevant account master.
Step 4: Then in group option change accordingly with your requirement.
Step 5: Then save the changes.
Step 6: Then go in house keeping section.
Step 7: Then click on regenrate master help files and selectaccount only.
Step 8: Then select ok , run the process and check the reflection.

How do I create a new tax rate in BUSY?How can I check and fix errors in vouchers in BUSY?

To create a new tax rates in BUSY, you need to follow these steps:
Step 1: Open your company and go to Administration.
Step 2: Select Masters and click on Tax Category.
Step 3: Click on Add and enter all the necessary details such as Name, Type, Tax rate,etc and save.
To check errors in voucher in BUSY, you need to open the voucher and double check all the details entered such as date, party name, item details, etc. If found any mistake correct it and save again.

Is it necessary to enter the value of opening stock in the item master for proper calculation of stock?

Yes, If any opening stock exist of  item then you should enter the opening stock in item master for proper stock calculation. Further to update the item opening stock in master, follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Click on item master then select modify tab
Step 3: Select the required master then update opening stock quantity and amount then save it.
Note- Opening value can be enter in item or account master in beginning financial year.

I am unable to find the relevant fields to enter composition dealer details in the party master creation screen. What should I do?

To find the relevant fields to enter composition dealer details in the party master creation screen, you need to follow the below steps:
Step 1: You need to add party master for the composition dealer by pressing F3 in the party option in the voucher window. You should select the dealer type as composition.
Step 2: Or you can add it from Administration, then select Masters, then select Account, then select Add. In that window, you should select the dealer type as composition.

How do I remove HSN codes and main units from the items when maintaining stock balance is not required?

If you want to remove HSN Code and main unit from item, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Items.
Step 3: Select the item in which you want to remove HSN Code.
Step 4: Here you can remove HSN code from HSN / SAC Code for GST field and if you do not want to maintain stock then select Main unit as NA because you can not leave it blank.

How do I change the party state in BUSY if defined incorrectly initially?

To change the state in the party master, you need to follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Click on Account and then Modify.
Step 3: Select the party of which you want to change the state.
Step 4: Select the state from the dropdown in State field and save again. You can also create state by press F3 if not appear in the dropdown.
Note: Take latest backup of your data before making any changes.

Incorrect tax category for freight/shipping charge in BUSY invoice. How to fix?

Follow below steps, To correct the issue of incorrect tax category for freight/shipping charge in BUSY invoice: 
Step 1: Press ALT+M in master of freight/shipping charge.
Step 2: Then Click on tax category as it belongs to service then the Tax category must be service %
Step 3: Also can press ALT+M on tax category then select type service.
Step 4: Save the master and proceed.
Ensure you have taken latest backup of data before doing any changes.

How do I set up sales prices for items in the software?

Steps to follow to update item sale price in BUSY.
Step 1: Take a latest backup of the company.
Step 2: Go to administration menu and select masters option.
Step 3: From masters select item and then select modify option.
Step 4: Select the item master whose sale price need to be updated.
Step 5: In the next window of item modify search for the item sale price field and update price in the field.
Step 6: Lastly click on save button.

What HSN code should I use for services like repairing and maintenance?

To find the HSN/SAC code for your service like repairing and maintenance using BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and select GST Misc. Utilities.
Step 2: Select Search HSN/SAC Code and check the box for Search HSN/SAC Description.
Step 3: Type your service description and click on Search.
Step 4: You will see a list of HSN/SAC codes that match your service. You can choose the appropriate one and enter it in your service item master.