Frequently Asked Questions

To check unit of items in BUSY, you can follow these steps:
Step 1: Go to Administration menu then click on Masters.
Step 2: Select Item and then click on Modify.
Step 3: Choose your item of which unit you want to check. After open it you can check.
Step 4: To change it click on Check Unit Change and if it allow you to change then change it. Otherwise it will give you error with reason.
Note: Take backup of your data before making any changes.

To add correct way to account into software , here are the steps : 
 Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
 Step 2: Select Account and click on Modify. Choose the account for which you want to change name.
 Step 3: Enter the correct Name and Print Name and save changes.
 Make sure to take latest backup of your data before make any changes.

When a customer has only paid a partial amount of the bill and there is still a due amount left, please follow below steps:
Step 1: Go to Display menu and check the Outstanding analysis Report option
Step 2: Once you in the  Outstanding analysis Report check the Bills recivable report. and select the particular paty with pth correct date range. 
Step 3: If the part payment is adjusted you can create the new voucher reference for remaining amount when is received.

If you are getting junk characters are available in item master error then it can be resolved by re entering the item name or any field where junk characters are present. You can follow these steps to remove junk characters in item master:
Step 1: Go to Administration menu section then click on master menu
Step 2: Choose Item then click to Modify.
Step 3: Select the required item master and re enter the data in which junk characters is present and save it.

No, if you enable the donot maintain stock balance in item master for which you do not want to maintain stock then stock will not affect in the data base. You can follow these steps to enable donot maintain stock balance option in item master:
Step 1: Go to Administration menu section then click on master menu
Step 2: Choose Item then click on Modify.
Step 3: Select the required Item master then enable do not maintain stock balance option and save the master.

When the tax rate get changed from 18 percent to 12.5 percent then you have to update it in the tax category.
Pls follow the below steps :
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Tax category
Step 4: Then modify
Step 5: Select the 18 percent tax category and in window of change in tax rate, you have to mention the 12.5 percent rate for local with effect from date and save it.
Note : Do this process after the data backup.

The process of saving changes to an existing ledger , Here are some general steps you can follow,
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Account and click on Modify. Choose the account for which you want to change group.
Step 3: Select the Account Group from the dropdown list and save changes.
Make sure to take latest backup of your data before make any changes.

To add alternate unit option in BUSY, please follow below steps:
Step 1: Go to Administration menu and then select option Configuration
Step 2: And then select Features & Options and then select Inventory
Step 3: And then here  Enable the Alternate unit.Click on Configure option of Alternate Unit.
Step 4: Tick on option,If you want to change Alt Qty & Conversion Factor during voucher entry.
Step 5: Open the Item Master Mention the Main Unit & Alt Unit with Conversion Factor and Conversion Type.

To add HSN code column in Item list view, follow these steps:
 Step 1 : Click on administration 
 Step 2 : Select Masters
 Step 3 : Click on list
 Step 4 : Screen
 Step 5 : Select configurable alphabetical
 Step 6 : All items
 Step 7 : Click on botton tab Select fields
 Step 8 : Search and double click on HSN code field
 Step 9 : Save
 Step 10 : Then the item list will load with HSN code

If yor are unable to add or import customers/vendors/products/accounts into BUSY then 
 follow the steps. 
 To Add Account Master Manually. 
 Step 1. Open the company in which you want to add masters. 
 Step 2. Click on Administration menu 
 Step 3. Then click on Masters 
 Step 4. Now select Account and click on Add option under Account. 
 Step 5. Enter the necessary information as per your specific needs and then press the 
 Save button.