Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
How do I add a new customer in BUSY?
To Add an Account or Party Name in BUSY then follow the steps.
Step 1. Go to Administration Menu and then click on Masters.
Step 2. In the Masters Optoin select Add Accounts.
Step 3. When adding an account, Define the customer name under the Sundry
Debtors or Creditors group and enter all the relevant details about the customer such
as their address, GST number, email, contact number, etc. then click on save button
to save Account master.
In which ledger is a particular broker entered?
To see a particular broker entered in which ledger, you need to follow these steps:
Step 1: Open your company then go to Administration tab.
Step 2: Select Masters and click on Account.
Step 3: Select List then choose Configurable (Alphabetical) and can select either All Accounts or Group of Accounts.
Step 4: Here, click on Select Fields and select Broker Name field then save.
Step 5: Now, you will ledger's name with broker name so you can check which broker is entered in which ledger.
How do I add new items in BUSY
You can add new items in BUSY, please follow the given steps
Step 1 Go on administration
Step 2 Click on masters
Step 3 Click on item and add, here you can create item masters
If you want to create items in Bulk, then follow the given steps
Step 1 Go on administration
Step 2 Click on bulk updation
Step 3 Click on Multiple item creation modification
Step 4 Mention here name and other detail and save, items will create
Can I bifurcate Item brand wise?
Yes you can bifurcate Item brand wise for this follow these steps:
step 1: Go in administration then go in master
step 2: Go in Item group and click on add mention group according to brand name
step 3: Go in administration then go in master
step 4: Go in item and and click on list
step 5: Click on screen then click on standard format
step 6: Click on all item and open list
step 7: Select Item and mention brand name in group .
How can i maintain date wise HSN for a particular item in BUSY?
To maintain date wise HSN code for a particular item in BUSY, follow below steps:
Step 1: Go to administration menu and submenu master and then select item option
Step 2: Select modify and search item in which you want to maintain date wise HSN code
Step 3: After that go to HSN or SAC code for gst field and then click on three dots
Step 4: Then mention the date and new hsn code in the respective field and save the item master
I am unable to enter the address details of the parties in separate columns in the invoice. How can I do this?
To enter the address in party master in BUSY , follow these steps:
Step 1: Go to Administration then click on master menu
Step 2: Choose for accounts tab then click on modify option
Step 3: After access the account master in modify mode, specify the address, station and pin code in their respective field and save the master.
Note- You can also update the accounts details in its relvant master by pressing ALT+M at account master during voucher entry.
Can you explain how to enter account names and which account to keep while merging three parties?
To enter account names in BUSY, you need to create account master by using these steps:
Step 1: Open your company then go to Administration tab.
Step 2: Select Masters and click on Account.
Step 3: Click on Add and enter all the details such as Name, Group, Address, etc then save.
In BUSY, when you want to merge parties then you can enter only two parties such as source and target and which account is to be kept its depend on your requirements.
I want to change HSN codes for some items as the existing ones seem incorrect. What is the process to update HSN codes in the software?
For change HSN code please follow these steps:
1. Go in administration then Go in master
2. Then Go in item and then go in modify and select item
3. Then change hsn code you can also change hsn code date wise
Note- Before any change we recommend to take latest backup of BUSY
Note - If In multiple item you want change hsn code you can import item through excel also or change through bulk updation
The tax rate seems different in BUSY than what I expected. Why is the tax rate different for the same HSN code?
If the tax rate displays differently for the same HSN code in BUSY, it means that the wrong tax rate category has been selected in the Item master. To rectify this, you can update the correct tax category by following these steps:
Step 1: Go to administration section then click masters menu
Step 2: Choose the item option then click on modify option
Step 3: After access the item master in modify mode, update the correct tax category and save the master.
Can you guide me on how to ensure that the correct GST code is assigned to the parties in their respective states?
To ensure that the correct GST code is assigned to the parties in their respective states,please follow below steps :
Step 1: Go to administration menu.
Step 2: Then select Masters option.
Step 3: And select Account master.
Step 4: Select Modify Option.
Step 5: Click on the GSTIN/UIN field.
Step 6 : Chack the GSTIN. GSTIN is starts from the state code .
Step 7: Validate GSTIN on click on the validate button .
Step 8: save the changes .