Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
When I try to enter UQC in a field, the software says it is a "cartoon." Why can't I enter UQC?
For specifying the UQC of an unit you can follow the steps below:
Step 1 : Go to Administration
Step 2 : Masters
Step 3 : Unit
Step 4 : Click on Modify and select the Unit which you have created
Step 5 : Here you can mention the available UQC from the dropdown list as the same has been provided according to the portal
Note: If any of the UQC is not available here then you can select Others.
Can I see a commission of sales made by a salesman to each party in BUSY Accounting Software?
You can view the commission earned by each salesman/broker in a report. To do this, follow these steps:
Step 1:Go to Display then Commission Calculation.
Step 2:Choose the voucher type that you want to see.
Step 3:Select the salesman/broker range that you want to see. You can choose one or all of them.
Step 4:Enter the date range that you want to see.
Step 5:The report will show you how much commission each salesman/broker earned in that period."
I cant seem to find the loadingunloading expense group I created in BUSY Where did it go
If you cannot see an expense group in BUSY, please try these troubleshooting steps:
Step 1: Make sure that the expense group is not deactivated. You can check this by going to the Administration tab and click on Utilities.
Step 2: Run the Regenerate Master Help Files option from the Housekeeping menu. This will refresh the master data and help files of BUSY.
Step 3: If that group is deleted accidently then you need to create again that group.
How can I copy an item with different name and add stock to it in the system?
To copy an item with different name and add stock to it in BUSY, you need to follow these steps:
Step 1: Go to administration then masters
Step 2: Select item click on modify mode and open the item you want to copy.
Step 3: Press F12 key and select duplicate master, define different item name and add opening stock in item master and click on save button.The opening stock can be added only in the beginning financial year.
How can I set a limit for credit days and prevent billing if the limit is exceeded?
To set a limit for credit days and prevent billing if the limit is exceeded in BUSY, you need to follow below steps:
Step 1: Go to Administration menu and then submenu master and select account
Step 2: Then select modify option and select the account master in which you want to specify credit days
Step 3: After that update credit days at the top of right hand side of the screen and select save option to save changes.
I need to add my customer GST number while creating a new account but the software shows an error when I try to do this. How can I add GST details by F for a new account?
To add customer gst details when add new account , follow the below steps:
Step 1: Go to administration then masters and select accounts
Step 2: Click on add then press F4 key and GSTIN details window will appear
Step 3: Mention GST number and validate then all details will show
Step 4: Now click on Update back and quit all details will updated in master
Step 5: Save the account master
I want to add customers GST details while creating a new account but am unable to do so. What steps should I follow to add GST information to a new account?
To add customer gst details when add new account , follow the below steps:
Step 1: Go to administration then masters and select accounts
Step 2: Click on add then press F4 key and GSTIN details window will appear
Step 3: Mention GST number and validate then all details will show
Step 4: Now click on Update back and quit all details will updated in master
Step 5: Save the account master
When I update the MRP for an item in BUSY, the new MRP doesn't reflect in the inventory module. What should I do to fix this?
If MRP is not going to reflect then you can take soem steps:
Step 1: Re enter MRP in item master and save item master properly.
Step 2: Now if you are using MRP wise feature then make sure that in purchase vouhcer MRP has entered properly.
Step 3: If MRP not coming in dropdown of item then after backup of your data your can run uttiliy Regenrate Master Help File for item only from House keeping.
I need to modify the item code or accession code to be digits instead of the current digits. How do I change this?
To modify the HSN/SAC code in an item in BUSY, follow these steps:
Step 1: Go to administration section then click masters menu
Step 2: Choose the item option then click on modify option
Step 3: After access the item master in modify mode, click on square tab appear with HSN/SAC code for GST field then specify the HSN code with date from which the code has been changes.
Step 4: After made changes and save the item master.
What could be the reason for the system showing a state code of 97 instead of 05 for a party from Uttarakhand?
The reason for the system showing a state code of 97 because of Others state is selected under party master, please follow below steps to change the state in party master:
Step 1: Go to administration menu.
Step 2: Then select Masters option.
Step 3: And select Account master.
Step 4: Select Modify Option.
Step 5: Click on the State field.
Step 6: Change the State and state code will be show automatically .
Step 7: Save the changes.