Frequently Asked
Questions

Q: How to record opening balances for items in BUSY?

In BUSY, can import it in Item Opening balances from Excel or can add it manually. Pls Follow the Below Steps: Step 1: Administration Step 2: Data Export Import Step 3: Import Masters from Excel Step 4: Items Step 5: Select the Import Option - Modify Existing masters Step 6: Select the required field and excel column in which that field is specified. Step 7: Select the excel sheet path and then import it. Note : Do this process after Data Backup.

Q: Why are some items showing as GST exempt even though I have not marked them as exempt?

If the items are showing as GST exempt then check the tax category specified in item master by following these step: Step 1: Go to administration then click on Master menu Step 2: choose the item option then click on modify tab Step 3: After access the relevant item master in modify mode, cross verify the tax category and update the correct one. Press on save tab to save the updates.

Q: How can I add the HSN Code in item master which is changed on a particular date?

To add the HSN Code in item master which is changed on a particular date, follow these steps: Step 1: Go to Administration and click on Master. Step 2: Select Item tab and choose the item master from modify or List option. Step 3: Click on configure tab in HSN or SAC code field. Step 4: Enter the with effect from date and specify the HSN or SAC code of the item then save after changes.

Q: How do i update the hsn code in item master from particular date in BUSY?

To update the hsn code in item master from a particular data in BUSY, follow these steps: Step 1: Go to administration section then click on master Step 2: Choose the item tab then select modify option Step 3: Access the required item master and click on configure tab of hsn/sac code for gst field. Step 4: Now, specify the date from which the hsn has been changes and then udate new hsn code then save the master.

Q: What are some common configuration issues that can cause problems with billing for specific parties?

IF you are unable to create invoice then follow the given steps: Step 1: Go to Administration Menu Step 2: Click on Masters Step 3: Then click on Modify option Step 4: open master in modify mode Step 5: Then ensure that correct GSTIN no. has been mentioned in master Step 6: Ensure that correct address and state are mentioned in master Step 7: Ensure that Correct station and pincode are specify in the given field in the master

Q: How can I modify the existing item master to change sale and purchase discounts?

To modify the existing master to change sale and purchase discounts in BUSY, you need to follow these steps: Step 1: Open your company then go to Administration tab. Step 2: Select Masters and click on Item. Step 3: Click on Modify and choose the item in which you want to change discount. Step 4: On right hand side you can update Sale Discount and Purc. Discount then save. Note: Take backup of your data before making any changes.

Q: How can I ensure that all items are properly categorized in their respective groups?

You can ensure that all items are properly categorized in their respective groups in BUSY by checking the Items list. To check it follow these steps: Step 1: Open your company then go to Administration menu. Step 2: Select Masters then click on Items. Step 3: Click on List then select Standard Format and select All Items. Step 4: You will list of item with their group name so you can check is they are correct or not.

Q: How do I handle discounts and indirect expenses/income tagging in BUSY for accurate reporting?

To handle the discounts and indirect expenses/incomes taggin in BUSY for accurate reporting follow below steps: Step 1: Go to administration menu and then select masters option. Step 2: Then select account master to created account ledger of discount with indirect expense/income group name. Step 3: Then create bill sundry master of discount and tag discount ledger in the bill sundry master in accounting for sale and accounting for purchase. Step 4: Then click on save button.

Q: When I try to build the party address in BUSY, it is not saving the address details I entered in the Party Master. Why is the address not showing up?

The party address may not save in BUSY if it is not filled in properly or if there are errors such as missing information or incorrect formatting. It is important to ensure that all required fields are filled in correctly and that the address is formatted properly before attempting to save it.for that go to: Step 1 : Click on administration Step 2 : Then masters Step 3 : Accounts Step 4 : MOdify and update th address

Q: I want to add a new GST/VAT tax category in BUSY but I am unsure how to do it. What is the process to create a new tax category?

To create new tax category in BUSY , you can folllow the steps below: Step 1: Go to administration Step 2: Click on Masters Step 3: Select the option tax category and click on add Step 4: Mention name for tax category Step 5: Then mnetion type as goods or services for the item Step 6: Then mention percentage of tax and save by F2 By following these steps you can create new tax category in BUSY.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How to record opening balances for items in BUSY?

In BUSY, can import it in Item Opening balances from Excel or can add it manually.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Data Export Import
Step 3: Import Masters from Excel
Step 4: Items
Step 5: Select the Import Option - Modify Existing masters
Step 6: Select the required field and excel column in which that field is specified.
Step 7: Select the excel sheet path and then import it. 
Note : Do this process after Data Backup.

Why are some items showing as GST exempt even though I have not marked them as exempt?

If the items are showing as GST exempt then check the tax category specified in item master by following these step: 
 Step 1: Go to administration then click on Master menu 
 Step 2: choose the item option then click on modify tab 
 Step 3: After access the relevant item master in modify mode, cross verify the tax category and update the correct one. Press on save tab to save the updates.

How can I add the HSN Code in item master which is changed on a particular date?

To add the  HSN Code in item master which is changed on a particular date, follow these steps:
Step 1: Go to Administration and click on Master.
Step 2: Select Item tab and choose the item master from modify or List option.
Step 3: Click on configure tab in HSN or SAC code field. 
Step 4: Enter the with effect from date and specify the HSN or SAC code of the item then save after changes.

How do i update the hsn code in item master from particular date in BUSY?

To update the hsn code in item master from a particular data in BUSY, follow these steps:
Step 1: Go to administration section then click on master
Step 2: Choose the item tab then select modify option
Step 3: Access the required item master and click on configure tab of hsn/sac code for gst field.
Step 4: Now, specify the date from which the hsn has been changes and then udate new hsn code then save the master.

What are some common configuration issues that can cause problems with billing for specific parties?

IF you are unable to create invoice then follow the given steps: 
Step 1: Go to Administration Menu
Step 2: Click on Masters
Step 3: Then click on Modify option
Step 4: open master in modify mode
Step 5: Then ensure that correct GSTIN no. has been mentioned in master 
Step 6: Ensure that correct address and state are mentioned in master
Step 7: Ensure that Correct station and pincode are specify in the given field in the master

How can I modify the existing item master to change sale and purchase discounts?

To modify the existing master to change sale and purchase discounts in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration tab.
Step 2: Select Masters and click on Item.
Step 3: Click on Modify and choose the item in which you want to change discount.
Step 4: On right hand side you can update Sale Discount and Purc. Discount then save.
Note: Take backup of your data before making any changes.

How can I ensure that all items are properly categorized in their respective groups?

You can ensure that all items are properly categorized in their respective groups in BUSY by checking the Items list. To check it follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters then click on Items.
Step 3: Click on List then select Standard Format and select All Items.
Step 4: You will list of item with their group name so you can check is they are correct or not.

How do I handle discounts and indirect expenses/income tagging in BUSY for accurate reporting?

To handle the discounts and indirect expenses/incomes taggin in BUSY for accurate reporting follow below steps:
Step 1: Go to administration menu and then select masters option. 
Step 2: Then select account master to created account ledger of discount with indirect expense/income group name.
Step 3: Then create bill sundry master of discount and tag discount ledger in the bill sundry master in accounting for sale and accounting for purchase.
Step 4: Then click on save button.

When I try to build the party address in BUSY, it is not saving the address details I entered in the Party Master. Why is the address not showing up?

The party address may not save in BUSY if it is not filled in properly or if there are errors such as missing information or incorrect formatting. It is important to ensure that all required fields are filled in correctly and that the address is formatted properly before attempting to save it.for that go to:
Step 1 : Click on administration
Step 2 : Then masters
Step 3 : Accounts
Step 4 : MOdify and update th address

I want to add a new GST/VAT tax category in BUSY but I am unsure how to do it. What is the process to create a new tax category?

To create new tax category in BUSY , you can folllow the steps below:
Step 1: Go to administration
Step 2: Click on Masters 
Step 3: Select the option tax category and click on add 
Step 4: Mention name for tax category 
Step 5: Then mnetion type as goods or services for the item 
Step 6: Then mention percentage of tax and save by F2
By following these steps you can create new tax category in BUSY.

Frequently AskedQuestions