Frequently Asked
Questions

Q: What address should I enter under Dispatch from in the material center?

You can enter the material center address in material center master then it will work as dispatched from address means from where the material is being dispatched. To update the address in material center, follow these steps: Step 1: Go to administration section then click on master menu Step 2: Choose the material center then click on modify Step 3: Now, access the material center master in modify mode and update the address. Save the master.

Q: How do I correct invalid HSN codes for items in BUSY?

To correct invalid HSN codes for items in BUSY, you need to follow these steps: Step 1: Go to Administration and click on Masters. Step 2: Select Item and click on Modify. Step 3: Choose your Item name which HSN is incorrect. Step 4: Update the HSN code in HSN / SAC Code for GST, you can validate the HSN Code to check it is valid or not. Note: Take backup of your date before making any changes.

Q: How do I add an optional field while adding a party?

To add an optional field while adding a party in BUSY, follow these steps: Step 1: Go to administration menu then select configuration sub menu. Step 2: Select masters configuration and here select master type as account then specify the number of fields upto 10. Step 3: Specify the name of field and type then save. Step 4: Now, when you add party at bottom click on optional fields button and enter your data then save.

Q: How can I update the unit quantity code?

To enter UQC code in BUSY , please follow below step: Step 1: Go to the Administration tab and click on Masters. Step 2: Select Unit and click on Add. Step 3: Type in the name and print name of your unit as per your preference. Then, choose the appropriate UQC (Unit Quantity Code) for your unit from the drop-down list. The UQC is required for filing E-Return, Eway-Bill, and E-Invoice related to your unit.

Q: How do I add productsservices in BUSY

If you want to add Product / Service in BUSY you can follow these steps: Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters. Step 2: Select Item and click on Add. Step 3: Enter all the necessary details such as Name, Group, Unit, Hsn Code, Tax Rate, etc and save. Step 4: Please note for service item select tax category of service.

Q: How can I change an Item unit?

For change Item unit please follow below steps: Step 1: Go to administration then go to master menu Step 2: Now go to item menu and choose item through modify or list Step 3: After open Item master click on check unit change Step 4: Now click Ok on unit change allowed Step 5: Now specity new unit and save item master Step 6: If you are using alternate unit feature then you can not change item unit

Q: How can I tag account master in bill sundry to adjust against sales?

To tag account master in Bill sundry to adjust against sales, you can follow the below steps: Step 1: Go to administration account then click on master option then select bill sundry. Step 2: Choose modify option and select the required master in modify mode. Step 3: In accounting in sales, disable the adjust in sales amount and specify the account master. Step 4: After tag the account for sales, you can save the bill sundry.

Q: Where can I find certain options like X, Y, or Z in BUSY?

You can get all the features in the features and option menu. There can search through F3 shortcut key for the features.Also can get help from the BUSY document, training and videos from help menu. Pls follow the below steps : Step 1: Click on administration Step 2: Then configuration Step 3: Then features and options Step 4: Click on tab as per you requirement then search with F3 shortcut key.

Q: How to change billing address to reflect same in all invoices in BUSY?

To change billing address to reflect same in all invoices in BUSY then you need to follow below steps: Step 1: Go to Administration menu and then submenu master and then select account option Step 2: Then select modify option and then select the account master in which you want to update addess Step 3: After that update address and Select Save option to save changes it will automatically reflect in all future invoices.

Q: How to modify client registration details like GSTIN, state code, etc. if changed?

To modify the client or parties registered details in BUSY then follow the given steps : Step 1: Go to Administration Menu Step 2: Click on masters Step 3: Then click on modify option and open the party master Step 4: Then go to GSTIN field and update Gst no. and other details as per your requirement Step 5: then click on save button for save the changes

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What address should I enter under Dispatch from in the material center?

You can enter the material center address in material center master then it will work as dispatched from address means from where the material is being dispatched. To update the address in material center, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose the material center then click on modify
Step 3: Now, access the material center master in modify mode and update the address. Save the master.

How do I correct invalid HSN codes for items in BUSY?

To correct invalid HSN codes for items in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Item and click on Modify.
Step 3: Choose your Item name which HSN is incorrect.
Step 4: Update the HSN code in HSN / SAC Code for GST, you can validate the HSN Code to check it is valid or not.
Note: Take backup of your date before making any changes.

How do I add an optional field while adding a party?

To add an optional field while adding a party in BUSY, follow these steps: 
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select masters configuration and here select master type as account then specify the number of fields upto 10.
Step 3: Specify the name of field and type then save.
Step 4: Now, when you add party at bottom click on optional fields button and enter your data then save.

How can I update the unit quantity code?

To enter UQC code in BUSY , please follow below step: 
Step 1: Go to the Administration tab and click on Masters.
Step 2: Select Unit and click on Add.
Step 3: Type in the name and print name of your unit as per your preference. Then, choose the appropriate UQC (Unit Quantity Code) for your unit from the drop-down list. The UQC is required for filing E-Return, Eway-Bill, and E-Invoice related to your unit.

How do I add productsservices in BUSY

If you want to add Product / Service in BUSY you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Item and click on Add.
Step 3: Enter all the necessary details such as Name, Group, Unit, Hsn Code, Tax Rate, etc and save.
Step 4: Please note for service item select tax category of service.

How can I change an Item unit?

For change Item unit please follow below steps:
Step 1: Go to administration then go to master menu
Step 2: Now go to item menu and choose item through modify or list
Step 3: After open Item master click on check unit change
Step 4: Now click Ok on unit change allowed
Step 5: Now specity new unit and save item master 
Step 6: If you are using alternate unit feature then you can not change item unit

How can I tag account master in bill sundry to adjust against sales?

To tag account master in Bill sundry to adjust against sales, you can follow the below steps:
Step 1: Go to administration account then click on master option then select bill sundry.
Step 2: Choose modify option and select the required master in modify mode.
Step 3: In accounting in sales, disable the adjust in sales amount and specify the account master.
Step 4: After tag the account for sales, you can save the bill sundry.

Where can I find certain options like X, Y, or Z in BUSY?

You can get all the features in the features and option menu. There can search through F3 shortcut key for the features.Also can get help from the BUSY document, training and videos from help menu.
 Pls follow the below steps :
 Step 1: Click on administration
 Step 2: Then configuration
 Step 3: Then features and options
 Step 4: Click on tab as per you requirement then search with F3 shortcut key.

How to change billing address to reflect same in all invoices in BUSY?

To change billing address to reflect same in all invoices in BUSY then you need to follow below steps:
Step 1: Go to Administration menu and then submenu master and then select account option 
Step 2: Then select modify option and then select the account master in which you want to update addess
Step 3: After that update address and Select Save option to save changes it will automatically reflect in all future invoices.

How to modify client registration details like GSTIN, state code, etc. if changed?

To modify the client or parties registered details in BUSY then follow the given steps :
 Step 1: Go to Administration Menu 
 Step 2: Click on masters 
 Step 3: Then click on modify option and open the party master 
 Step 4: Then go to GSTIN field and update Gst no. and other details as per your requirement
 Step 5: then click on save button for save the changes

Frequently AskedQuestions