Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What address should I enter under Dispatch from in the material center?

You can enter the material center address in material center master then it will work as dispatched from address means from where the material is being dispatched. To update the address in material center, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose the material center then click on modify
Step 3: Now, access the material center master in modify mode and update the address. Save the master.

How do I correct invalid HSN codes for items in BUSY?

To correct invalid HSN codes for items in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Item and click on Modify.
Step 3: Choose your Item name which HSN is incorrect.
Step 4: Update the HSN code in HSN / SAC Code for GST, you can validate the HSN Code to check it is valid or not.
Note: Take backup of your date before making any changes.

How do I add an optional field while adding a party?

To add an optional field while adding a party in BUSY, follow these steps: 
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select masters configuration and here select master type as account then specify the number of fields upto 10.
Step 3: Specify the name of field and type then save.
Step 4: Now, when you add party at bottom click on optional fields button and enter your data then save.

How can I update the unit quantity code?

To enter UQC code in BUSY , please follow below step: 
Step 1: Go to the Administration tab and click on Masters.
Step 2: Select Unit and click on Add.
Step 3: Type in the name and print name of your unit as per your preference. Then, choose the appropriate UQC (Unit Quantity Code) for your unit from the drop-down list. The UQC is required for filing E-Return, Eway-Bill, and E-Invoice related to your unit.

How do I add productsservices in BUSY

If you want to add Product / Service in BUSY you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Item and click on Add.
Step 3: Enter all the necessary details such as Name, Group, Unit, Hsn Code, Tax Rate, etc and save.
Step 4: Please note for service item select tax category of service.

How can I change an Item unit?

For change Item unit please follow below steps:
Step 1: Go to administration then go to master menu
Step 2: Now go to item menu and choose item through modify or list
Step 3: After open Item master click on check unit change
Step 4: Now click Ok on unit change allowed
Step 5: Now specity new unit and save item master
Step 6: If you are using alternate unit feature then you can not change item unit

How can I increase the sale price of any item to pick updated price for the next time in BUSY?

To increase the sale price of any item to pick updated price for the next time in BUSY, follow below steps:
Step 1: Take the latest backup of your data before any process
Step 2: Go to administration menu then select masters submenu
Step 3: Then select item option and then select modfiy option, Now specify item name and press ok
Step 4: After that change item sale price and select save option to save changes

I want to self-evaluate stock valuation, but I can't find the window to enter prices. Where is this window located?

In BUSY, You have to mention the self valuation price in the item master.
Pls Follow the Below Steps :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then Inventory
Step 5: On Top Right, Select the Stock Valuation Method as Self Valuation
Step 6: Open the Item Master
Step 7: Mention the Value in Self Valuation price field and save it.
Note : Do this process after the data backup.

How can I validate HSN codes in bulk or groups rather than validating each item individually?

To validate HSN code of items in bulk in BUSY, you need to follow these steps:
Step 1: Go to Transaction menu and click on GST Misc. Utilities.
Step 2: Select Validate HSN Online and can select Single HSN or Multiple HSN.
Step 3: For all items select multiple and then load data.
Step 4: Select all and click on validate online and can see which HSN Code is valid or invalid.

How can I match the opening amount and opening stock amount in BUSY Accounting Software?

For matching opening amount and opening stock amount, We have to check the following things.
Pls Follow the Below Steps :
Step 1: Take the Data Backup
Step 2: Check the Stock Valuation Method from Inventory Tab.
Step 3: If in Stock Status Report, The value is not showing correct then we need to check in short range.
Step 4: Find out the particular date from which mismatch is showing then need to check the vouchers.
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