Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Where can I find the option to select fields in the Item List?

To configure your Item List in alphabetical order follow below steps:
Step 1: Go to the administration menu then select masters option.
Step 2: Under master select Item Master then click on List and click on the screen option then configurable Alphabetical button.
Step 3: Then select all items or group of items option to view report.
Step 4: Then navigate to the bottom left side of the screen and click on select fields option.

What are the steps to maintain multiple item alias with different MRP?

Yes, it is possible to use multiple aliases and different MPR for one item in BUSY. To use multiple aliases for item follow these steps :
Step 1: Go to administration then configuration.
Step 2: Features and options go to inventory tab and enable maintain multiple item aliases and click on save button.
Step 4: In masters select item and define multiple alias for one item and set different MRP and click on save button.

How do I create and manage customer and vendor profiles in BUSY?

To create customer and vendor profile in BUSY, you need to follow these steps:
Step 1: Open your company and go to Administration.
Step 2: Select Masters and click on Account.
Step 3: Click on Add and enter all the necessary details such as Name, Group, Address, etc.
Step 4: Mention Group as Sundry Debtors for customer and Sundry Creditors for Vendors.
Step 5: You can manage them later on by modifying it as per the requirements.

How can I add or edit the item code?

To add or edit item code in the items, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Items.
Step 3: Select the item in which you want to add or edit item code.
Step 4: Here, you can add item code in Alias field or if already exist can edit the same.
Note: Take backup of your data before making any changes.

How do I create a new account in BUSY?

To create an Account follow these steps-
Step 1- Go to Administration and master.
Step 2- After click on master click on Account Option and then add.
Step 3- Enter all the details in required field but there is an Alternate option to enter all details automatically .Press shortcut key F4 and enter GSTIN No. and validate the GSTIN and update and quit and details will be automatically filled and save the account master.

How can I modify the sale purchase type?

To modify the sale / purchase type in BUSY Accounting software, you need to follow these steps:
Step 1: Open your company then go to Administration tab.
Step 2: Click on Masters and select either Sale Type or Purchase Type as required.
Step 3: Click on Modify and choose the sale / purchase type which you want to modify.
Step 4: Make the necessary changes and save.
Note: Take backup of your data before making any changes.

I'm unable to see a bank I've created as an option under "Receiving Bank" when creating a payroll voucher. How can I fix this?

Steps for To add a bank account in my company , and payroll configuration , please follow steps : 
Step 1:- Administration
Step 2:- Master
Step 3:- Account
Step 4:- Add account as Bank Name
Step 5: Set group as Bank Account
Step 6: and save the data .
Step 7 : Go to configuration and select features and menu select enterprise feature
Step 8: select payroll feature and set the reciving bank account

Is there a way to create an item of commission with quantity NA so that I dont need to enter the quantity?

Yes, you can create item of commission with NA in unit field so that you dont need to enter quantity during voucher entry in BUSY, You can follow these steps to create item for commission:
Step 1: Go to administration section then click on master menu.
Step 2: Choose item tab then click on add option.
Step 3: Now, specify the item name, group, tax category, Select NA in unit and save the master.

Why are my expenses not reflecting in my stock status even though I have mentioned them in the bill of material?

The expenses mentioned in the Bill of Material (BOM) do not reflect in the stock status in BUSY ,please check the below  steps: 
Step 1: Go to the Display menu and check the Stock Status report.
Step 2: The expense value gets added to the value of the item itself.
Step 3: The total value of the item in your inventory will reflect both the cost of its components and any expenses.

I am unable to see the Central 12% and Central 18% Purchase types in BUSY what should I do?

If the Central 12% and Central 18% Purchase types is not showing in BUSY below are the steps to create it:-
Step 1: Go to the Administration menu click on Masters then select Sale or purchase type then click on Add button.
Step 2: Mention Name as Central 12% or Central 18% then Taxation type set as Taxable(Voucher wise) and mention GST Rate Under tax rate option at last click on save button.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required