Frequently Asked Questions

To address validation errors when generating or printing invoices in BUSY, you need to ensure that all the billing details are filled in correctly. Make sure to enter the correct party address in the Company section of the Administration settings. Double-check that the address is entered accurately and matches the required format. If you continue to experience validation errors, it is recommended to reach out to BUSY's customer support for further assistance.

To correct the GSTIN of vendor or customer in BUSY, you need to follow these steps:
 Step 1: Go to Administration menu and click on Masters.
 Step 2: Select Account and click on Modify.
 Step 3: Choose the vendor or customer name from the dropdown list.
 Step 4: You can update the GST number in the GSTIN field and save changes.
 Note: Take latest backup of your data before making any changes.

If you want to modify the item unit you can modify the it from the item master. Please follow the steps given below
1: Go to Administration Menu
2: Click on Master
3: Then click on the item and then press enter on modify option
4: Then click on Change Unit tab and then you can modify your item unit.
Note: If you are using Alt Unit and the item is used you cannot change the unit.

Yes, you can check whether the GST percentage is mentioned or not in items by using these steps:
Step 1: Go to administration menu then select masters.
Step 2: Select item then click on list and choose screen option.
Step 3: Choose standard format then can select either all items or group of items.
Step 4: Set Y on show tax category also then open the report and can see item list with their tax categories.

To check if the opening balances of accounts have been properly removed in BUSY, you can generate the list of accounts by using these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Account then select List.
Step 3: Choose Standard Format and can select either All Accounts or Group of Accounts.
Step 4: Open the list and can see account name along with their opening balance.

If you suspect that some of your product aliases are corrupted, you can take the following steps to address and fix this issue:
1. Check for junk characters in Masters from the Housekeeping tab. If any junk characters are found in a master, remove those characters and save the master.
2. Run Reindex Databases from the Housekeeping tab.
3. If the issue still persists, contact customer support.
Note: Take the latest backup before initiating any process.

Steps for To add a bank account in my company , and payroll configuration , please follow steps : 
Step 1:- Administration
Step 2:- Master
Step 3:- Account
Step 4:- Add account as Bank Name 
Step 5: Set group as Bank Account 
Step 6: and save the data . 
Step 7 : Go to configuration and select features and menu select enterprise feature 
Step 8: select payroll feature and set the reciving bank account

Yes, you can create item of commission with NA in unit field so that you dont need to enter quantity during voucher entry in BUSY, You can follow these steps to create item for commission:
Step 1: Go to administration section then click on master menu.
Step 2: Choose item tab then click on add option.
Step 3: Now, specify the item name, group, tax category, Select NA in unit and save the master.

The expenses mentioned in the Bill of Material (BOM) do not reflect in the stock status in BUSY ,please check the below  steps: 
Step 1: Go to the Display menu and check the Stock Status report.
Step 2: The expense value gets added to the value of the item itself.
Step 3: The total value of the item in your inventory will reflect both the cost of its components and any expenses.

If the Central 12% and Central 18% Purchase types is not showing in BUSY below are the steps to create it:-
Step 1: Go to the Administration menu click on Masters then select Sale or purchase type then click on Add button.
Step 2: Mention Name as Central 12% or Central 18% then Taxation type set as Taxable(Voucher wise) and mention GST Rate Under tax rate option at last click on save button.