Frequently Asked
Questions

Q: How to set unit quantity code (UQC) for products in BUSY?

To set unit quantity code that is UQC for profuct in BUSY, follow these steps: Step 1: Go to administration then click on master tab Step 2: Select Unit master option then click on modify option Step 3: Afterward , Select the unit master and open in modify mode Step 4: At last, Specify the UQC for GST, E-invoice, and E-way bill in their respective fields, and then save the master.

Q: The auto-populated GSTIN details are incorrect. How can I change it?

If GSTIN validates in BUSY, you can update data such as party name, address, station and pin code etc. from portal to BUSY automatic. If you still want to change details in BUSY, you can follow the below steps:Step 1: Go to Administration and click on Masters.Step 2: Select Account and click on modify.Step 3: Select account master name then can edit party name, address, pin code, station etc.

Q: How do I link my inventory to BUSY for automated billing?

To link with your inventory with BUSY, you can create Items in BUSY by following these steps: Step 1: Open your company and go to Administration. Step 2: Select Masters and click on Item. Step 3: Enter all the necessary details such as Name, Group, Unit, Tax category, etc and save. Once you created your items you can generate sale purchase vouchers for billing. Further, there is not provision for automating billing.

Q: Will changing the tax category name impact the GST rate information?

No, If you are changing the tax category name then it will not impact the tax rate. Further, you can follow the below steps to change tax category name. Step 1: Go to adiministration section then click on master menu and select tax category tab. Step 2: Click on modify option then open the required master in modify mode. Step 3: Change the tax category name and save the master.

Q: How can I update the opening balance for an item?

You change the opening balance of items in only first financial year of the company by following below steps: Step 1: Go to administration menu then select masters option. Step 2: Then select item option and then select modify option. Step 3: Then mention the name of item then in the next window of modify item master. Step 4: Now you can edit the opening stock from the opening stock field.

Q: My invoice is incomplete, what could be the reason?

If your invoice is incomplete, several reasons could be causing the issue. Here are some common reason you need to check: Step 1: Incomplete information in the invoice, such as customer details, item descriptions, quantities, prices, and totals. Step 2: Ensure that the invoice was created correctly. Step 3: If the issue is still persist in the data , please check Incomplete voucher details from House keeping Menu.

Q: I am having issues with generating codes in BUSY, what should I check?

Steps to generate the item code in BUSY: Step 1: Take a latest backup of the company before generating item code in item alias. Step 2: Go to add on option and click on item barcode printing. Step 3: Then click on auto generate item code/alias option. Step 4: Then generate auto item alias name window will open configure according to your need and lastly click on generate alias option.

Q: How do I shorten party name length in BUSY as per GST rules?

To shorten the party name you can modfiy your party master so you need to follow some steps: Step 1: Go to Administration and click on Master. Step 2: Now click on Modify option and then select party master and change the name Note: During vouchery entry you can modify party master by keep curser on party master and click shortcut key ALT+M and edit the party name.

Q: Where are the option to add optional fields in the item master?

To find the option for optional fields in the item master, follow these steps: Step 1: Go to the Administration menu. Step 2: Click on Configuration,and then select Master Configuration. Step 3: Choose Item as the master type and specify the number of fields. Step 4: Save the configuration successfully. Step 5: Open the Item Master, where you will see the optional fields. Enter the necessary information and save it successfully.

Q: I am unable to modify the item completely. What should I do?

If you are not able to modify the item completely, then you need to check these steps: Step 1: Make sure you have appropriate rights to modify the item master. Step 2: If you are in continution financial year then you can not modify the opening stock for that item. Step 3: You can not change the unit if alternate unit is enabled and you have posted the transactions.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How to set unit quantity code (UQC) for products in BUSY?

To set unit quantity code that is UQC for profuct in BUSY, follow these steps:
Step 1: Go to administration then click on master tab
Step 2: Select Unit master option then click on modify option
Step 3: Afterward , Select the unit master and open in modify mode
Step 4: At last, Specify the UQC for GST, E-invoice, and E-way bill in their respective fields, and then save the master.

The auto-populated GSTIN details are incorrect. How can I change it?

If GSTIN validates in BUSY, you can update data such as party name, address, station and pin code etc. from portal to BUSY automatic. If you still want to change details in BUSY, you can follow the below steps:Step 1: Go to Administration and click on Masters.Step 2: Select Account and click on modify.Step 3: Select account master name then can edit party name, address, pin code, station etc.

How do I link my inventory to BUSY for automated billing?

To link with your inventory with BUSY, you can create Items in BUSY by following these steps:
Step 1: Open your company and go to Administration.
Step 2: Select Masters and click on Item.
Step 3: Enter all the necessary details such as Name, Group, Unit, Tax category, etc and save.
Once you created your items you can generate sale purchase vouchers for billing.
Further, there is not provision for automating billing.

Will changing the tax category name impact the GST rate information?

No, If you are changing the tax category name then it will not impact the tax rate. Further, you can follow the below steps to change tax category name.
Step 1: Go to adiministration section then click on master menu and select tax category tab.
Step 2: Click on modify option then open the required master in modify mode.
Step 3: Change the tax category name and save the master.

How can I update the opening balance for an item?

You change the opening balance of items in only first financial year of the company by following below steps:
Step 1: Go to administration menu then select masters option.
Step 2: Then select item option and then select modify option.
Step 3: Then mention the name of item then in the next window of modify item master.
Step 4: Now you can edit the opening stock from the opening stock field.

My invoice is incomplete, what could be the reason?

If your invoice is incomplete, several reasons could be causing the issue. Here are some common reason you need to check:
Step 1: Incomplete information in the invoice, such as customer details, item descriptions, quantities, prices, and totals. 
Step 2: Ensure that the invoice was created correctly.
Step 3: If the issue is still  persist in the data , please check Incomplete voucher details from House keeping Menu.

I am having issues with generating codes in BUSY, what should I check?

Steps to generate the item code in BUSY:
Step 1: Take a latest backup of the company before generating item code in item alias.
Step 2: Go to add on option and click on item barcode printing.
Step 3: Then click on auto generate item code/alias option.
Step 4: Then generate auto item alias name window will open configure according to your need and lastly click on generate alias option.

How do I shorten party name length in BUSY as per GST rules?

To shorten the party name you can modfiy your party master so you need to follow some steps:
Step 1: Go to Administration and click on Master.
Step 2: Now click on Modify option and then select party master and change the name 
Note: During vouchery entry you can modify party master by keep curser on party master and click shortcut key ALT+M and edit the party name.

Where are the option to add optional fields in the item master?

To find the option for optional fields in the item master, follow these steps:
Step 1: Go to the Administration menu.
Step 2: Click on Configuration,and then select Master Configuration.
Step 3: Choose Item as the master type and specify the number of fields.
Step 4: Save the configuration successfully.
Step 5: Open the Item Master, where you will see the optional fields. Enter the necessary information and save it successfully.

I am unable to modify the item completely. What should I do?

If you are not able to modify the item completely, then you need to check these steps:
Step 1: Make sure you have appropriate rights to modify the item master.
Step 2: If you are in continution financial year then you can not modify the opening stock for that item.
Step 3: You can not change the unit if alternate unit is enabled and you have posted the transactions.

Frequently AskedQuestions