Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How to set unit quantity code (UQC) for products in BUSY?

To set unit quantity code that is UQC for profuct in BUSY, follow these steps:
Step 1: Go to administration then click on master tab
Step 2: Select Unit master option then click on modify option
Step 3: Afterward , Select the unit master and open in modify mode
Step 4: At last, Specify the UQC for GST, E-invoice, and E-way bill in their respective fields, and then save the master.

The auto-populated GSTIN details are incorrect. How can I change it?

If GSTIN validates in BUSY, you can update data such as party name, address, station and pin code etc. from portal to BUSY automatic. If you still want to change details in BUSY, you can follow the below steps:Step 1: Go to Administration and click on Masters.Step 2: Select Account and click on modify.Step 3: Select account master name then can edit party name, address, pin code, station etc.

How do I link my inventory to BUSY for automated billing?

To link with your inventory with BUSY, you can create Items in BUSY by following these steps:
Step 1: Open your company and go to Administration.
Step 2: Select Masters and click on Item.
Step 3: Enter all the necessary details such as Name, Group, Unit, Tax category, etc and save.
Once you created your items you can generate sale purchase vouchers for billing.
Further, there is not provision for automating billing.

Will changing the tax category name impact the GST rate information?

No, If you are changing the tax category name then it will not impact the tax rate. Further, you can follow the below steps to change tax category name.
Step 1: Go to adiministration section then click on master menu and select tax category tab.
Step 2: Click on modify option then open the required master in modify mode.
Step 3: Change the tax category name and save the master.

How can I update the opening balance for an item?

You change the opening balance of items in only first financial year of the company by following below steps:
Step 1: Go to administration menu then select masters option.
Step 2: Then select item option and then select modify option.
Step 3: Then mention the name of item then in the next window of modify item master.
Step 4: Now you can edit the opening stock from the opening stock field.

My invoice is incomplete, what could be the reason?

If your invoice is incomplete, several reasons could be causing the issue. Here are some common reason you need to check:
Step 1: Incomplete information in the invoice, such as customer details, item descriptions, quantities, prices, and totals.
Step 2: Ensure that the invoice was created correctly.
Step 3: If the issue is still persist in the data , please check Incomplete voucher details from House keeping Menu.

A ledger entry is showing the wrong type of account (debtor instead of creditor). How do I modify the account type in BUSY?

To change the account group or accounts from debtors to creditors in BUSY, you need to follow these steps:
Step 1: Go to Administration then click on Masters.
Step 2: Select Account and click on Modify.
Step 3: Can change the Group and save changes.
Step 4: You can also open the account master by press ALT+M on the account name.
Note: Take backup of your data before making any changes.

Is there a way to bulk update HSN codes across multiple records at once? Or do I have to manually update each row?

To update the HSN for multiple items , then follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to administration section then click on master menu
Step 3: Choose the bulk updation then select check/update item hsn/tax category
Step 4: Select the item master range field and and press on Ok tab.
Step 5: Next, You can update the HSN code and save the configuration.

How do I find the correct SAC code to enter for each line item in BUSY? Is there a lookup I can use?

To find the correct SAC code of items in BUSY, you need to follow these steps:
Step 1: Open your company then go to Transaction menu.
Step 2: Select GST Misc. Utilities then click on Search HSN / SAC Code.
Step 3: Click on Search HSN / SAC Description and enter the service name and click on Search or press F2.
You will the correct SAC code for your service.

Will the party name changed in existing vouchers after modify the party account name? If yes then how can i change it?

Yes, If you change the party name then the existing voucher will display as per modified name. Further, you can follow these steps to change the party name in BUSY:
Step 1: Go to administration section then click on master menu.
Step 2: Choose account tab then click on modify and select the required master.
Step 3: After open the master, modify the name of party and save it.
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