Frequently Asked Questions

If the opening balances still showing the same even after made it zero, then might be these possible reasons:
1. The account master has not been saved properly.
2. Might be you are checking the wrong ledger report.
3. May be the master balance is not updated so you need to run Update Master Balances from the Housekeeping menu.
Note: Take backup of your data before running this process.

For searching account master in BUSY follow below steps:
Step 1: Go to administration menu and select masters option.
Step 2: In masters select account then click on modify option.
Step 3: Mention the name which you want to search.
Step 4: Another option for searching the account, Go to display option.
Step 5: Select last option query system and then select query on masters option to search account master.

Yes, if the tax rates for previously nil rated items have changed, then you need to update the tax rates for those items in BUSY , please follow below steps:
Step 1: Go to administration menu and then select masters
Step 2: And then select tax category Nil rated 
Step 3: Here you need set new tax details usin with effecting date option and save the configuration.

The conversion factor field in located in item master, to enable and locate follow these steps :
Step 1 :Click on administration
Step 2 : Then configuration
Step 3 : Then features and options
Step 4 : Go to inventory
Step 5 : Enable alt unit of items and packing unit of items
Step 6 : Go it item master
Step 7 : In that define the coversion factor of both unit.

In BUSY, there is no provision to add a new party to an existing account. However if you want to create a new party, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Account.
Step 3: Click on Add and enter all the necessary details such as Name, Group name, Address, etc and save

Yes, you can put only the items that you want to reduce in the wastage material center in BUSY , please follow below steps:
Step 1: Go to administration menu and then masters tab
Step 2: And then select material centre and click on the add option . 
Step 3: Here you need to create Wastage material Centre and use the same material centre to enter details.

If you are deleting the sales invoice from BUSY it will effect on the stock, please check the below steps : 
Step 1: If you deleting a sales invoice the inventory and stock will be affected. They get Mismatch
Step 2: The sales amounts and quantity will be getr changed and affects on the valuation.
Step 3: In the stock Status report , inventory records will mismatch. 

In BUSY, you can not create any master with same name. Further, you can check the item list and verify the items manually by follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: select item master then click on list.
Step 3: Select screen, then standard format then select all master.
Step 4: Now, click on ok tab and view the list.

Yes, changing the name of an item will affect previous entries where it was used in BUSY and it would change the name of the item in previous entries too. It is recommended to cross-reference with source documents like invoices, receipts, or purchase orders to confirm accuracy.
Note: It is recommended to take latest backup of the data before changing the name of item in BUSY.

To create a party to whom the material is being transferred, follow these steps:
Step 1: Open your company then go to Administration.
Step 2: Select Masters tab and click on Account.
Step 3: Click on Add option and enter Account details such as account name, group, address, GSTIN etc.
Step 4: After entering details save the account master by clicking on save button or using F2 shortcut Key.