Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
What is the right way to select and enter HSN codes for my products in BUSY?
While Enter HSN Code for item need to follow some steps :-
Step 1 : While create item master and enter hsn in item first to validate hsn code.
Step 2 :Then check validate status for all gst return eway bill and e invoice .
Step 3 : In case if found invalid from any of portal go search hsn from description.
I applied service tax to goods by mistake in BUSY. How do I fix this?
To fix the issue of applying service tax to goods by mistake in BUSY, you can edit the tax category of the item from service to goods, you can follow these steps:
Step 1: Open the Administration menu and click on master.
Step 2: Select Item master and click on modify.
Step 3. Select item master name and then tag tax category related to goods.
How do I see account list for a specific account group in the BUSY?
To see the account list for a specific account group in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters then click on Account and select List.
Step 3: Select Screen option then choose Standard Format and select Group of Accounts.
Step 4: Enter the Group name and press ok to see the list.
How can I update the credit days for sales in party master in BUSY?
To update the credit days for sales in party master in BUSY, follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Select account tab then click on modify option.
Step 3: Select the required party master then specify y to enable maintain bill by bill balancing.
Step 4: Next, update the credit days for sale and save the master.
What should I do if I have created multiple units with the same name?
In BUSY, you cannot create unit master with same name. Further, you need to update some minr changes like adding prefix or suffix to create unit with similar name. Follow these steps to create unit master in BUSY:
Step 1: Go to administration section then click on master.
Step 2: Choose unit then click on add and create the unit master with differnet name.
How do I change the unit for an item if it is not done?
If you want to change the unit for an item in BUSY, follow these steps:
Step 1: Click on administration then click on masters.
Step 2: Select item and click on modify mode, and select item for which you want to change unit.
Step 3: And change unit and save master.
NOTE : If any transaction has been passed then you cannot change item unit.
I want to change the billing address and GST details for a customer in BUSY. What steps should I follow?
To change the billing address and GST details for a customer in BUSY, follow these steps:
Step 1: Go to Administration.
Step 2: Select Masters and then Account.
Step 3: Click on Modify and choose the customer account master you want to update.
Step 4: Open the customer account master, and within the details, change the billing address and GST details for a customer in BUSY.
If there is a mistake in the purchase type or item master, what can be done to resolve the issue?
To update or correct the mistake in purchase type or item master, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose the purchase type or item master as per requirement then click on modify tab.
Step 3: Select the required master and open the same in modify mode.
Step 4: Update the required details and save the master.
How can I resolve the issue of certain customer details not being found when generating a bill in BUSY?
To resolve the issue of certain customer details not being found when generating a bill in BUSY, you can try the following steps:
Step 1. Check if the customer details are correctly entered in the system.
Step 2. Verify if the customer's information is up to date and accurate.
Step 3. Ensure that there are no spelling errors or missing information in the customer's details
What do I do if I have a problem with a specific item, such as incorrect GST calculation?
If you have a problem with a specific item, such as incorrect GST calculation in BUSY, you need to check these steps:
Step 1: Go to administration menu then select masters option.
Step 2: Select item option and click on modify.
Step 3: Choose that item which has problem and after opening it check the tax category specified in it. If found wrong correct it.