Frequently Asked
Questions

Q: How do I validate and save a HSN code received from the front desk for a transaction in BUSY Accounting Software?

Here are some steps to add a product to your Masters with validate and save a HSN code: Step 1: Go to Administration. Step 2: Click on Masters. Step 3: Choose Item. Step 4: Select Add. Step 5: Fill in the details:Item Name,Item Code/Alias,Category,Unit,Tax Details,Pricing, Group ,HSN etc. Step 6: Click on Validate Button front of HSN field. Step 7 : Save the Master

Q: Will it take a lot of time to enter the address and pin code number for each invoice?

If it is take a lot of Time to enter the address and pin code Number for each Invoice you can follow below steps : Step 1: Go to Housekeeping menu Step 2: Take backup and Run Re-indexed database Step 3 : Still issue persist close unnecessary background apps . Step 4: Modify the party master and resave it.

Q: I can't get the discounts in BUSY to apply properly. The discounted amounts look wrong. Please advise.

The issue may be with the discount settings. Check to make sure the discount is configured correctly.Make sure if diacount apply in bill sundry then should be apply on correct amount you can check Discount master and in Amount of bill to be fed as feild should be correct.If using item wise Discount then check the structure and configuration.

Q: I want to revalidate and update a GST number for a vendor. What steps should I follow?

If you want to revalidate and update a gst number for vendor then please follow the given steps Step 1: Go to administration menu then master then account then modify. Step 2: Then select vendor whose gst number you want to update. Step 3: Then press F4 then enter gstin then validate and save the master with update details resolved.

Q: How do I check if a party is registered as regular or composition in BUSY software?

Find out the steps to check party is registered as regular or composition In BUSY Step 1 : Go to administration Step 2 : Then go to masters Step 3 : select that party master Step 4 :Validate that party gst no it will show you registeration type as regular or composition as per there gst no

Q: The invoice shows the wrong location for the bill-to party. How can I change this location?

To change the location for the bill-to party on the invoice,you can follow given steps: Step 1:Go to the Administration menu, Step 2:Click on Masters, Step 3:CLick on Account and open that party in modify mode, Step 4:Here,you can update the party's location information. Spep 5:And while entring a voucher you can change location in billing shipping window also.

Q: Why is the GST number not getting validated even after entering it correctly?

If gst number is not getting validated even after entering it correctly then check below steps: Step1: Ensure that there are no extra spaces in the GST number and proper connectivity of internet Step2: Make sure to disable window firewall and antivirus as it may block BUSY Step3: Ensure to exclude BUSY from antivirus and check again by validating gst number

Q: What details of the composition dealer should be captured in their party master?

To captured details for party master for composition dealer, you need to make sure add party master for the composition dealer by pressing F3 in the party option in the voucher window, or you can add it from Administration, then select Masters, then select Account, then select Add. In that window, you should select the dealer type as composition.

Q: How can i create the account master for party outside india in BUSY?

To create the account master for foreign party, follow these steps: Step 1: Go to administration section then click on master menu Step 2: Choose the account option then click on add Step 3: Specify the party name , group, select unregistered in type of dealer,specify the pin code 999999 and other required details. Step 4: After update the details, save the master.

Q: How to update party master address so it reflects correctly in BUSY invoices?

To Update the party master address in BUSY, follow these steps: Step 1: Go to administration section then select Master menu Step 2: Now, Choose the account option and then click on Modify tab Step 3: Select the required account and access the master in modify mode. Step 4: Next, Update the address of party in account address field and save the master.

Find Solutions to Common Issues Related to configurations - master configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I validate and save a HSN code received from the front desk for a transaction in BUSY Accounting Software?

Here are some steps to add a product to your Masters with validate and save a HSN code: 
Step 1: Go to Administration.
Step 2: Click on Masters.
Step 3: Choose Item.
Step 4: Select Add.
Step 5: Fill in the details:Item Name,Item Code/Alias,Category,Unit,Tax Details,Pricing, Group ,HSN etc.
Step 6: Click on Validate Button front of HSN field. 
Step 7 : Save the Master

Will it take a lot of time to enter the address and pin code number for each invoice?

If it is take a lot of Time to enter the address and pin code Number for each Invoice you can follow below steps : 
Step 1: Go to Housekeeping menu 
Step 2: Take backup and Run Re-indexed database 
Step 3 : Still issue persist close unnecessary background apps . 
Step 4: Modify the party master and resave it.

I can't get the discounts in BUSY to apply properly. The discounted amounts look wrong. Please advise.


The issue may be with the discount settings. Check to make sure the discount is configured correctly.Make sure if diacount apply in bill sundry then should be apply on correct amount you can check Discount master and in Amount of bill to be fed as feild should be correct.If using item wise Discount then check the structure and configuration.

I want to revalidate and update a GST number for a vendor. What steps should I follow?

If you want to revalidate and update a gst number for vendor then 
please follow the given steps
Step 1: Go to administration menu then master then account then 
 modify.
Step 2: Then select vendor whose gst number you want to update.
Step 3: Then press F4 then enter gstin then validate and save the 
 master with update details resolved.

How do I check if a party is registered as regular or composition in BUSY software?

Find out the steps to check party is registered as regular or composition In BUSY
 Step 1 : Go to administration
 Step 2 : Then go to masters 
 Step 3 : select that party master 
 Step 4 :Validate that party gst no it will show you registeration type as regular or composition as per there gst no

The invoice shows the wrong location for the bill-to party. How can I change this location?

To change the location for the bill-to party on the invoice,you can follow given steps:
 Step 1:Go to the Administration menu,
 Step 2:Click on Masters,
 Step 3:CLick on Account and open that party in modify mode,
 Step 4:Here,you can update the party's location information.
 Spep 5:And while entring a voucher you can change location in billing shipping window also.

Why is the GST number not getting validated even after entering it correctly?

If gst number is not getting validated even after entering it correctly then check below steps:
Step1: Ensure that there are no extra spaces in the GST number and proper connectivity of internet
Step2: Make sure to disable window firewall and antivirus as it may block BUSY 
Step3: Ensure to exclude BUSY from antivirus and check again by validating gst number

What details of the composition dealer should be captured in their party master?

To captured details for party master for composition dealer, you need to make sure add party master for the composition dealer by pressing F3 in the party option in the voucher window, or you can add it from Administration, then select Masters, then select Account, then select Add. In that window, you should select the dealer type as composition.

How can i create the account master for party outside india in BUSY?

To create the account master for foreign party, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose the account option then click on add
Step 3: Specify the party name , group, select unregistered in type of dealer,specify the pin code 999999 and other required details.
Step 4: After update the details, save the master.

How to update party master address so it reflects correctly in BUSY invoices?

To Update the party master address in BUSY, follow these steps:
Step 1: Go to administration section then select Master menu
Step 2: Now, Choose the account option and then click on Modify tab
Step 3: Select the required account and access the master in modify mode.
Step 4: Next, Update the address of party in account address field and save the master.

Frequently AskedQuestions