Frequently Asked Questions

To enter correct sale and purchase price in BUSY then,
Step 1: Go to Administration Menu
Step 2: Click on Matsers
Step 3: Then click on Item and then click on modify option
Step 4: Then open item master in modify mode
Step 5: Mention sale and purchase price in item master 
Step 6: When creating voucher it will automatically pick from item master

To remove invalid characters from item's name in BUSY, you need to modify that item master by using these steps: 
Step 1: Open your company then go to administration menu.
Step 2: Select masters then click on item and choose modify option.
Step 3: Select the item and after opening it remove the invalid characters from name field then save again.

To add a customer's WhatsApp number to their data in BUSY, you can go to :
Step 1 : click on administration
Step 2 : masters
Step 3 : modify
Step 4 : select the customer's account master and edit their contact information.
Step 5 : In the contact details section, you can add the customer's WhatsApp number along with their other contact details.

To remove Nepal location from the party in BUSY, you can follow these steps:
Step 1: Go to Administration menu then click on Masters.
Step 2: Select Account and then click on Modify.
Step 3: Choose the party name and then remove the location and update the correct one then save changes.
Note: Take backup of your data before making any changes.

Yes, there is a way to do unit conversion in BUSY. You can set up unit conversion for items in the item master by specifying the main unit as yards and the subunit as meters. Then, you can define the conversion factor between yards and meters. This will allow you to convert order quantities from yards to meters.

If the GST number for your company registered in Haryana is showing as invalid, 
 Step 1 : You should check if the GST number entered is correct and matches the registration details.
 Step 2: If it is correct, you may need to contact the GST department or a tax professional for further assistance in resolving the issue.

You can mention email id of party in party master for add follow these steps:
1. Go in Administration Then go in master 
2. Then go in Accounts click on modify and select account 
3. Then mention Mail id in E-mail option 
Note- If you mention mail id in billing/shipping window then it will auto pick when email bill.

Steps to add the email id in the account master of the company. 
 Step:1 Go to the administration option and select master option in it. 
 Step:2 Then select account and select add or modify option as the case may be. 
 Step:3 Now can mention the email id in the given filed in the account master.

If you are getting Item Blocked error during voucher entry in BUSY, it means that item is blocked. To unblocke it, follow these steps:
Step 1: Go to Administration then click on Utilities.
Step 2: Select Block Account / Item and select the Master Type as Item.
Step 3: Select the item name and set N on Block Master then save.

To modify or change the items in BUSY then follow these steps:
 Step 1: Go to administration section then click on master menu 
 Step 2: Choose the item option then click on modify tab 
 Step 3: Access the required item master in modify mode and update the details as per requirement and save the item account.