Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

How to enter purchase and sale prices correctly in BUSY?

To enter correct sale and purchase price in BUSY then,
Step 1: Go to Administration Menu
Step 2: Click on Matsers
Step 3: Then click on Item and then click on modify option
Step 4: Then open item master in modify mode
Step 5: Mention sale and purchase price in item master
Step 6: When creating voucher it will automatically pick from item master

How to remove invalid characters from item's name in BUSY?

To remove invalid characters from item's name in BUSY, you need to modify that item master by using these steps: 
Step 1: Open your company then go to administration menu.
Step 2: Select masters then click on item and choose modify option.
Step 3: Select the item and after opening it remove the invalid characters from name field then save again.

Add customer's WhatsApp number to their data in BUSY.

To add a customer's WhatsApp number to their data in BUSY, you can go to :
Step 1 : click on administration
Step 2 : masters
Step 3 : modify
Step 4 : select the customer's account master and edit their contact information.
Step 5 : In the contact details section, you can add the customer's WhatsApp number along with their other contact details.

How to enter HSN codes in e-way bills and e-invoices? Is it mandatory?

As per Government regulations HSn code is mandatory for generating e-way bill and e-invoice in BUSY:
Step 1: Go to Administration menu
Step 2: Click on Masters option
Step 3: Then click on item and then clcik on modify option
Step 4: Open item master in modify mode then mnetion HSN code in the respective field and save the configuration

How do I update or add a PIN code to the account master?

To update or add a PIN code to the account master, follow these steps:
Step 1: Go to Administration and click on Masters tab.
Step 2: Click on Account tab and choose the specific account name from the Modify or List option.
Step 3: Add the PIN code in the account master and then save the changes to the account master.

How do I check if the master record is pulling the correct address?

To add or modify account details in BUSY , please follow below steps: 
Step 1: Go to administration menu
Step 2: Select Master option
Step 3 : Click on the Accountmenu
Step 4 : Select Modify option
Step 5: Select Account master from list
Step 6 : Change address or add new address and save the master .

I supply both goods and services. How should I select HSN codes?

To mention HSN code of goods and SAC code for service in item master, follow the steps:
Step 1: Go to Administration section then click on Master tab
Step 2: Select the Item master then click on Modify option.
Step 3: After access the item master in Modify mode, specify the HSN/Sac code as per item master and save the configuration.

How can I view all my expense accounts in the BUSY?

To view all your expense accounts in BUSY, you need to follow these steps:
Step 1: Go to administration menu then select masters.
Step 2: Select account then click on list and choose screen option.
Step 3: Choose standard format then click on group of accounts and specify the expense group name.
Step 4: Press ok to open the expense accounts list.

How do I add a new customer or vendor in BUSY?

If you want to add customers in BUSY you can follow these steps:
Step 1: Open your company then go to the Administration tab and click on Masters.
Step 2: Select Account and click on Add.
Step 3: On the account master page, fill all the necessary details such as Name, Group, Address, GSTIN (If applicable) , etc. and save that.

How do I input the absolute amount for freight Bill sundry?

To input the absolute amount for freight bill sundry then follow the below steps.
Step 1: Click on Administration and then masters
Step 2: Then bill sundry and then modify
Step 3: On right side, the amount of bill sundry to be fed as select percentage and then item basic amount. Rest configuration will be the same as default bill sundry.