Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I regenerate the help file in BUSY if there is an issue?

There are the steps for run regenerate master help file option :
Step 1: Go to housekeeping menu
Step 2: Then click on Regenerate Master help file option
Step 3: Then click on the specific option that you want to update
Step 4: Then click on Ok button
Step 5: After completing the process, a confirmation message will appear

How can i update the sales and purchase prices in item master in BUSY?

To update the sales and purchase price in item master, follow these steps:
Step 1: Go to administration then click on master
Step 2: Choose the item tab then click on Modify tab
Step 3: Select the required master then Specify sales prices in item sales price field and purchase price in item purchase price fiels and save the master.

How can I add tax exemption if tax is not levied on certain products?

For mention tax rate in item master follow the below steps:
Step 1: Go to administration then go master
Step 2: In master select item and click on modify
Step 3: Select item and mention exempt in tax category
Step 4: If tax category not show you can create through shortcut put cursor on tax category and press F3 and create.

How can I view or modify the details for a particular party or customer?

To view or modify the details for a particular party or customer in BUSY Accounting software, You can follow the below steps: 
Step 1: Go to Administration then Masters
Step 2: Then select account then modify.
Step 3: Select the account name then press ok
Step 4: Account master will open in modify you can modify details and save

What best practices should I follow while creating items and assigning units in BUSY?

To create the Item and assigning Unit in BUSY, follow these steps:
Step 1: Go to Administration then click on Master menu
Step 2: Choose the Item master option then click on Add buttom
Step 3: Now, Specify the item name, item group, unit, hsn code, tax category, update pricing for sales and purchase and other details then save the master.

What do I do if the wrong GST number gets linked to a party?

If the wrong GST number gets linked to a party in BUSY, you can correct it by updating the party details and linking the correct GST number to the party., follow:
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Account
Step 4 : Select modify option
Step 5 : Select desire party
Step 6 : Change gstin and save

How do I modify a master and ensure that the correct item is selected?

Here are some steps to add a product to your Masters with validate and save a HSN code: 
Step 1: Go to Administration.
Step 2: Click on Masters.
Step 3: Choose Item.
Step 4: Select Modify.
Step 5: Select the details:Item Name,Item Code/Alias,Category,Unit,Tax Details,Pricing, Group ,HSN etc.
Step 6: Click on Validate Button front of HSN field.
Step 7 : Save the Master

How can I modify TDS and ensure that it appears under the correct account?

To modify TDS and ensure it appears under the correct account in BUSY ,Please follow below steps:
Step1: go to Administration tab, And select Masters.
Step 2: And then select Account and click on Modify.
Step 3: From there, select the account for which you want to assign the TDS and allocate the amount to the correct Account

How to enter HSN codes in e-way bills and e-invoices? Is it mandatory?

As per Government regulations HSn code is mandatory for generating e-way bill and e-invoice in BUSY:
Step 1: Go to Administration menu
Step 2: Click on Masters option
Step 3: Then click on item and then clcik on modify option
Step 4: Open item master in modify mode then mnetion HSN code in the respective field and save the configuration

How do I update or add a PIN code to the account master?

To update or add a PIN code to the account master, follow these steps:
Step 1: Go to Administration and click on Masters tab.
Step 2: Click on Account tab and choose the specific account name from the Modify or List option.
Step 3: Add the PIN code in the account master and then save the changes to the account master.
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