Frequently Asked Questions

If you are unable to add or delete items in the inventory module of BUSY, you should check if you have the necessary permissions to perform these actions. Make sure you have the appropriate user role and access rights. If you still encounter issues, it is recommended to contact the customer support team of BUSY for further assistance.

To tag your income and expenses to separate accounts, you need to create separate ledger accounts for each category. For income, create an income account and for expenses, create an expense account. Then, while recording transactions, select the appropriate account to tag the income or expense. This will help you track and categorize your income and expenses separately.

By default entry item entry gone into sale and purchase account further if you want tag account in item master follow these steps:
step 1: Go in administration then go in master
step 2: Go in Item and select item 
step 3: Go in specify sales account and take specify here and tag sale account same as tag purchase account.

To check the items hsn code in bulk whether it is correct or not then follow the below steps.
Step 1: Click on transactions and gst misc. utilities
Step 2: Then validate hsn code for multiple hsn code, here tick the select all items option and press the load data. after the select all item and click on validate online.

To create a separate account for a certain type of expense in BUSY follow the below steps:
Step1: Go to the Administration menu and click on Master section
Step2: Now click on the Account option and create a new account with the name of the expense
Step3: Then select appropriate group and GST type to the account and save the master

To create a username and password for GST portal integration with BUSY, you need to register on the GST portal. During the registration process, you will be prompted to create a username and password. Once you have registered and created your login credentials, you can enter them in the GST configuration settings in BUSY to enable the integration.

For creation of alias please follow below mention steps:-
 Step 1:- Administration Tab
 Step 2:- Masters
 Step 3:- Accounts
 Step 4:- Add, Modify(if any)
 Enter name then Alias of master for Items same proces.
 For bulk updation in alias please follow below mention steps:-
 Step 1:- Administration Tab
 Step 2:- Bulk Updations
 Step 3:- Multiple item creation /modification.

The easiest way to modify customer accounts and add email IDs in BUSY by following given steps.
 Step:1 Go to administration option.
 Step:2 select masters and then select account option from it.
 Step:3 Then select modify option and select your account whose email id need to be changed
 Step:4 Now enter the email ID in the designated field.

For a new supplier or customer we have to create as an Account master with his required details like his Country, Gst Number, PAN Number, Station, Pincode etc.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Masters
Step 3: Account
Step 4: Add
Note : In Account Master, We can validate GSTIN & update details as per GST Portal in Account Master.

To add missing parties to master list , follow the below steps: 
Step 1: Go to administration then masters
Step 2: Then select account and click on add
Step 3: Press F4 key and mention party GSTIN number 
Step 4: Click on validate then select update back and quit 
Step 5: all details will be filled in mater then save