Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I check if the master record is pulling the correct address?

To add or modify account details in BUSY , please follow below steps: 
Step 1: Go to administration menu
Step 2: Select Master option
Step 3 : Click on the Accountmenu
Step 4 : Select Modify option
Step 5: Select Account master from list
Step 6 : Change address or add new address and save the master .

I supply both goods and services. How should I select HSN codes?

To mention HSN code of goods and SAC code for service in item master, follow the steps:
Step 1: Go to Administration section then click on Master tab
Step 2: Select the Item master then click on Modify option.
Step 3: After access the item master in Modify mode, specify the HSN/Sac code as per item master and save the configuration.

How can I view all my expense accounts in the BUSY?

To view all your expense accounts in BUSY, you need to follow these steps:
Step 1: Go to administration menu then select masters.
Step 2: Select account then click on list and choose screen option.
Step 3: Choose standard format then click on group of accounts and specify the expense group name.
Step 4: Press ok to open the expense accounts list.

How do I add a new customer or vendor in BUSY?

If you want to add customers in BUSY you can follow these steps:
Step 1: Open your company then go to the Administration tab and click on Masters.
Step 2: Select Account and click on Add.
Step 3: On the account master page, fill all the necessary details such as Name, Group, Address, GSTIN (If applicable) , etc. and save that.

How do I input the absolute amount for freight Bill sundry?

To input the absolute amount for freight bill sundry then follow the below steps.
Step 1: Click on Administration and then masters
Step 2: Then bill sundry and then modify
Step 3: On right side, the amount of bill sundry to be fed as select percentage and then item basic amount. Rest configuration will be the same as default bill sundry.

From where can I check all the tax rates in BUSY?

To check all the tax rates in BUSY then you need to follow the below steps.
Step 1: Click on administration and then masters
Step 2: Select the tax category and open the list. here you can check all the tax rates in BUSY or you can create it by clicking on add option if some tax are not available.

What is the right way to categorize raw materials in BUSY?

For raw material categorization you can enter create groups of item. Please follow below mention steps for the same:-
Step 1:- Administration Tab
Step 2:- Masters
Step 3:- Item
Step 4:- Add, Modify(If any)
Select item and after the name of item group option show create Raw material group and select group raw material for raw material items.

How do I tag a sub group inside an item group?

To tag a sub group inside an item group in BUSY, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Click on item group then select modify tab
Step 3: After the required group in modify mode, Specify N for primary group then update sub group in under group field and save the master.

How can i add the item optional field in BUSY?

To add the item optional field in BUSY, follow these steps:
Step 1: Go to administration section then click on configuration
Step 2: Choose the masters configuration then select item in master type.
Step 3: Specify no. of optional fields then mention name of field with type and select Y to maintain master database otherwise select N.
Step 4: Click on save.

How do I update existing accounts with new information?

To update existing accounts with new information in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Masters and click on Account then select Modify.
Step 3: Choose the account in which you want to update the details and after opening it make the necessary changes as required the save.
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