Frequently Asked Questions

Solutions to common issues related to ConfigurationsMaster Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can i create item group master in BUSY?

To create item group master in BUSY, follow these steps:
Step 1: Go to administration section then click on master
Step 2: Choose the item group tab then select add option
Step 3: Specify the item group name, specify Y if you want to make the group as primary other wise update under group.
Step 4: After update details, save the master.

How to correct party name spellings in BUSY

Correction of Spelling in Party Name can be done by doing modification of Account Master in BUSY
To modify Account Master follow below Steps.
Step 1: Click on Administration
Step 2: Click on Masters
Step 3: Click on Account
Step 4: Click on Modify
Step 5: Selct Party from Dropdown list
Step 6: Click on Select
Step 7: Change Name as required
Step 8: Click on Save

How to add inventory items in BUSY?

If you want to Add Inventory Items in BUSY you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Item and click on Add and enter all the required details such as Name, Group,Unit, HSN Code, etc and save.

How to configure multiple alias for accounts?

To configure multiple alias for  account in BUSY, you need to follow these steps :
Step 1: Go to administration menu then configurations
Step 2: Features and Options go to accounts tab and enable maintain multiple account aliases and click on save button.
Step 3: Under administration select masters go to account select modify and define multiple alias for accounts.

I am getting an error that the master is used in contact master. How do I delete it?

If you get an error that the master is used in contact master, to delete this, you need to follow the below steps:
Go to Administration, then select Masters, then select Contact, then select Modify, then select the contact master that you want to delete, open it, and click on the delete option to delete the contact master.

How do I correct the party details if there are errors in the master for generating the invoice?

To correct party details in the master for generating an invoice in BUSY, you need to go to the party master section and update the necessary information such as party name, address, pin code, and station. Make sure to save the changes. Once the party details are corrected, you can regenerate the invoice with the updated information.

Why is the state field pulling incorrectly from the material center, and how can I fix it?

To fix the state field picking incorrectly from the material center, You can follow the given steps are as under : 
Step 1: Go to Administration Menu and then click on Masters
Step 2: Select Material center either add or modify it.
Step 3: Check the details of Material center and mention correct deatails accordingly.

What is the process to link or associate a Party's Name to their Address details in BUSY?

For link party with invoice please find below mention steps:-
Step 1:- Administration Tab
Step 2:- Masters
Step 3:- Account
Step 4:- Add enter name and details of party
Step 5:- Transaction Tab
Step 6:- Sales
Step 7:- Add enter party details and item name then check in sale register party and invoice details can track

What is the process to create a Sundry Bill in BUSY for accounting heads like ERP charges?

To create a bill sundry in BUSY, follow below steps:
Step 1: Go to Administraion section then click on Master menu
Step 2: Choose the Bill Sundry then click on Add tab
Step 3. Create the bill sundry by specify the bill sundry type, nature.
Step 4: Also select correct bill sundry calculation to be fed and save the master.

What is the process to link or select the vendor/party details while generating invoices in BUSY?

For link party with invoice please find below mention steps:-
Step 1:- Administration Tab
Step 2:- Masters
Step 3:- Account
Step 4:- Add enter name and details of party
Step 5:- Transaction Tab
Step 6:- Sales
Step 7:- Add enter party details and item name then check in sale register party and invoice details can track
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