Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
I am getting an error when trying to update units in bulk. What could be causing this?
There could be various reasons causing the error when trying to update units in bulk. It would be best to check the specific error message to determine the cause and troubleshoot accordingly. To help you better, please share more details. If possible, connect via AnyDesk or remote connection for personalized assistance. This ensures more efficient support.
How do I ensure that the conversion factor is correct and not causing a mismatch in reports?
To ensure that the conversion factor is correct and not causing a mismatch in reports in BUSY, you should define the correct conversion factor in the item master and use it consistently throughout the software. It is also important to check and update the conversion factor if there are any changes or discrepancies in the data.
How can I specify an item as an expense account and skip it in the GST report?
To specify an item as an expense account and skip it in the GST report in BUSY,you need to follow these steps :
Step 1: Go to administration then click on masters
Step 2: Select item click on modify mode and tag the expense account and enable Skip in GST reports as Y and click on save button.
Is there a way to create a separate item for freight charges with different tax rates?
Yes, You can create a separate item for freight charges with different tax rate in BUSY by follow these steps:
Step 1: Go to administration section then click on master menu.
Step 2: Choose item tab then click on add option.
Step 3: Now, specify the item name, group, tax category, Select NA in unit and save the master.
How do I link customer GST numbers to parties in BUSY so tax is calculated automatically?
To link GST number of customer with their party master, you need to enter the GST number in their account master by using these steps:
Step 1: Go to Administration and click on Masters.
Step 2: Select Account then click on Modify.
Step 3: Select your customer account and enter the GST number in the GSTIN then save changes.
Why is the sales type automatically change after select the party master during sales voucher entry?
If you have tagged the sales type in party master then it will change automatically after select the party master. Further, you can untag the same by follow the below steps:
Step 1: Go to administration section then click on master menu and select account tab.
Step 2: Disable specify the default sales type then save the master.
What should be done if there is an error in an HSN code in an invoice?
If there is an error in an HSN code in an invoice ,please follow below steps ;
Step 1: To check the HSN code digits are is valid
Step 2: Check the HSN code on Clear Tax website
Step 3: Tax rate please confirm with party .
Step 4: To validate HSN code from Item Master.
How to configure taxes in BUSY if deafult tax type not show while voucher entry?
To configure tax type in BUSY then follow the given steps:
Step 1: Go to Administration Menu
Step 2: Click on Masters option
Step 3: Then click on Sale/Purahse type
Step 4: Then click on ADD button to create new tax type and save the configuration
Step 5: Then you are going to select such tax type while creating voucher
I entered an incorrect account number. How can I verify and validate the account number?
You can correct the account number manually from the account master. There is no validation right now in BUSY for validating the account number.
Pls follow the below steps :
Step 1: Click on administration
Step 2: Then masters
Step 3: Then Modify - Here select the account master and the correct the account number.
How do I change my GST number in BUSY if business GST number has changed?
To change GST number, you can follow these steps :
Step 1 : CLick on administration
Step 2 : COnfiguration
Step 3 : Features and options
Step 4 : GST/VAT
Step 5 : Change GST number
Step 6 : Please take backup before any process
Step 7 : As these will change GST number in all old return
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