Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - master configuration

FAQs

Why are all my products showing as services when generating e-invoices? How to change this?

 To change the product nature you can follow the steps. 
Step 1. Take backup of the company
Step 2. After backup Open Company as super user
Step 3. Go to administration menu click
Step 4. Master click
Step 5. Item master click
Step 6. Modify click
Step 7. Select relevant Item master that you want to modify
Step 8. Select the tax category press Alt+M
Step 9. Check the type if it's under service then you have to modify the type or create a new tax category
Step 10. After this check the hsn code if it's for service then you have to change the hsn code.

How can I ensure there are no mistakes in my taxable value on the invoice?

 To ensure there are no mistakes in your taxable value on the invoice in BUSY,please follow below steps:
Step 1: When creating your invoice in BUSY, ensure that you apply the correct tax rateso the items or services you're invoicing for.
Step 2: Look out for any additional charges or discounts that are applied before or after tax.
Step 3: These bill sundries can affect the taxable value on your invoice. Check that they're applied correctly.
Step 4: Select Proper ITC during the entry of purchase vouchers.
Step 5: Double-check all entries for accuracy. Make sure that the tax calculations, bill sundries, and ITC selections are all correct.
Step 6: Review the total taxable value on your invoice or purchase voucher.

I want to add/modify details in the Party Master screen. What steps should I follow?

 To add or modify details in the Party Master screen, follow these steps: 
1. Go to administration select masters
2. Then select account master
3. Open account Master screen in BUSY.
4. Select the party you want to add or modify details for.
5. Click on the Modify button to make changes to the existing details or click on the Add button to add new details.
6. Enter the required information such as name, address, contact details, GST number, etc.
7. Save the changes by clicking on the Save button.
8. The Party Master screen will be updated with the added or modified details for the selected party.

How can to allow only single Material Center in the Material Issue to Party Voucher?

 To allow a single material centre in the Material Issue to Party Voucher entry, please followbelow steps: 
Step 1: Log into Company and Go to Administration Menu.And then select Configuration option.
Step 2: Select Voucher Series configuration and you will choose the option of material issued to party .
Step 3: And then select the Voucher series and click on the master controls Button .
Step 4: Here you can find to see the option of Material center and choose Allow option and select the Material centre name from the dropdown Step 5: Save the Configuration. and if you going to select another material centre while entring the Voucher , the Warning message wll be popup.

I want to add multiple GST rates for the same item in a purchase voucher. How can I do this in BUSY?

 To apply multiple tax rate in one item you can mention different tax rate on the basis of price, you can follow the steps below:
Step 1: Go to administration
Step 2: Click on Masters then items
Step 3: Click on modify and select item
Step 4: Select item tax category and open in modify by Alt+M
Step 5: Enable option change tax rate on basis of price
Step 6: Select to basis of price in which tax will be calculated
Step 7: Then mention another tax rate .
Step 8: Then in voucher select item and according to price diff tax rate will be calculated.
By following these steps , you will be able to apply multiple tax in items in BUSY.

I want to apply different tax rates based on product type or category. How can I configure multiple tax rates in BUSY?

 To apply multiple tax rate in one item you can mention different tax rate on the basis of price, you can follow the steps below:
Step 1: Go to administration
Step 2: Click on Masters then items
Step 3: Click on modify and select item
Step 4: Select item tax category and open in modify by Alt+M
Step 5: Enable option change tax rate on basis of price
Step 6: Select to basis of price in which tax will be calculated
Step 7: Then mention another tax rate .
Step 8: Then in voucher select item and according to price diff tax rate will be calculated.
By following these steps , you will be able to apply multiple tax in items in BUSY.

I need to change the opening balance to a different financial year in BUSY How can I do that

 The party’s opening balance in the running financial year is based on the last financial closing balance. Therefore, you cannot change the opening balance of parties without entering some adjustment entries in last year.
Furthermore if you wish to change the opening balance of parties in begining financial year, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Account and click on modify and choose that account which opening you want to change.
Step 3: On the account master page, you will see an option called "Op. Bal.". Here, you can edit the opening balance as per the requirements.

How can I create a default tax type for my products and services in BUSY Accounting Software?

 To create a default tax type for your products and services in BUSY Accounting Software you can mention default tax category in item group mater :
Step 1: Go to administration then masters
Step 2: Select tax category and add
Step 3: Mention tax category name and percentage
Step 4: Then mention type as goods or service as per requirement and save
Step 5: Now create group seperate for product and service
Step 6: go to item group and add
Step 7: Mention item group name then enable specify tax category
Step 8: Now mention tax category created earlier and save
Step 9: When you will select the item group the tagges tax caterory will be selected by defaulf

How do I properly configure state codes for my business in BUSY?

 State codes are already configured in BUSY, which is important for your business.
If you still want to configure them, please follow the given steps
Step 1: Go to the Administration
Step 2: Then master
Step 3: Then misc master
Step 4: Then State
Step 5: Then List
Step 6: Then check corresponding state code
Step 7: For correct select state and do enter on it
Step 8: Then select state code and enter the correct state code
If you encounter the same issue, you can contact us through our centralized helpline
at 8282828282 or 11 4096 4096, or you can email us at support@busy.in.

How do I update the master balances in BUSY

 For updatation in master balances in BUSY please follow below mention steps:-
Step 1:- Take Backup First from Company Tab
Step 2:- Administration Tab
Step 3:- Masters
Step 4:- Accounts
Step 5:- Modify select master and then made changes in opening balances
Note:- Opening balance can only change in begining of the company financial year. cannot change in continous financial year data. It only carry forward closing as a opening
If balance show different and on enter show different then for this issue please follow below mention steps:-
Step 1:- Take backup first from Company Tab
Step 2:- House-keeping Tab
Step 3:- Run Update Master Balances option and then check
If still any issue with master balances please contact our Helpline no. i.e. 8282828282, Or 011-40694069

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

phone Sales & Support:

+91 82 82 82 82 82
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