Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - other configurations

FAQs

The system is showing bill from party pin code is blank even after I have selected the party. How can I enter the pin code?

To enter the bill from party pin code then follow the steps.
Step 1. Go to Administration menu then click on Configuration
Step 2. Then click on Features & Options and click on GST VAT button.
Step 3. Now Click on Eway bill required config button then mention the place and pincode.
Step 4. Now click on E-invoice required config button then mention the place and pincode.
Step 5. Now press ok button and click on save button to save the changes.

What are the different types of vouchers in BUSY and how to use them?

In BUSY, Different types of vouchers such as 
1. Sale Voucher:- use to create sales transaction
2. Purchase Voucher:- Use to record purchase transaction,
3. Payment Voucher:- Record payment transaction
4. Receipt Voucher:- Record Recived payment transaction.
5. Journal Voucher:- Journal accounting entries, provisions, adjustment,etc
6. Contra Voucher:- Record bank transafer and cash deposits/withdrawals
7. Debit Note Voucher:- Record Debit note issued to suppliers for return adjustment.
8. Credit Note Voucher:- Record Credit note issued to suppliers for return adjustment.
9. Stock Journal Voucher:- record Stock Adjustement entries

Add new tax rate for services in BUSY. Create new tax category.

If You want Add New Tax Rate of Items Under Services, follow these steps: 
Step 1: Go to Administration, select Masters, then click on Items, and finally click on Modify.
Step 2: Select the item and Set the tax category to Services. If you want to create a new tax category, press F3 on the tax category and create it.
Step 3: You Can also Create it from Masters, then click on Tax category, and finally click on Add.

How do I enable different BUSY features like Call Management, CRM etc?


To enable features like Call Management and CRM in BUSY and specifically enable Enquiry and Support Management, you can follow these steps:
Step 1 :Navigate to the "Administration" section or menu within the software.
Step 2:Look for an option or submenu called "Configuration" or "Settings."
Step 3 :Within the Configuration or Settings menu, there should be an option called "Features and Options" .
Step 4 :Locate the feature related to "Enquiry and Support Management,
Step 5 :Enable this feature by checking the corresponding checkbox or option.

Can you tell me how to update the list of vehicles manually?

To update vehicle number manually in voucher , follow the steps below:
Step 1: Go to administration
Step 2: select miscellaneous data entry
Step 3: Now select update transport details
Step 4: Select pick transaction as per required from local, central or both
Step 5: Now select one party , group or all party as per required
Step 6: Select date wise then mention voucher type
Step 7: Mention date range then open report
Step 8: Now you can update vehicle number manually and save changes

What are the various reports available in BUSY?

There are the various reports can be generate in BUSY which are : 
Trial Balance
Account Books
Accounts Summary
Cost Centre Reports
Outstanding Analysis
Interest Calculation
Depreciation Chart
Bank Reconciliation
Brokerage Calculation
Royalty Calculation
Dashboard
Stock Status
Inventory Books
Inventory Summary
Batch / MRP/ Sr. No. / Param - wise Report
Order / Challan Processing
India GST Reports
VAT Reports
TDS/TCS Reports
MIS Reports
Check List
Sales Analysis
Purchase Analysis
Issue-Receipt Analysis
Consumption Analysis
Item Receivable/Issuable Analysis
Production Reports
Query System

How can we configure User Dashboard report in BUSY?

To configure User dash board in BUSY, folow these steps:
Step 1: Go to Administration section then click on Configuration menu.
Step 2: Select the User dash board configuration tab then choose the required User.
Step 3: Now, Specify Y for the report, you want to view in User dashboard and then save the configurtion.
To view the User dash board, follow these steps:
Step 1: Go to Display section then click on My Dash board report
Step 2: Specify the date range and view the report.

How to create a service items in BUSY?

If you want to create a service items in BUSY please follow these steps:
Step 1: Go to administration menu
Step 2: Then click on masters
Step 3: Then click on item
Step 4: Now click on add button
Step 5: Then specify the item name and its group
Step 6: Then mention the unit as NA
Step 7: Afterwards specify the other details such as hsn code and tax category etc
Step 8: Then select the don't maintain stock balance option as Y and save the master

I want to delete an old material center in BUSY. How do I fully remove it from the system?

If you want to delete an old material centre in BUSY please follow these steps:
Step 1: Go to administration menu
Step 2: Then click on masters
Step 3: Then click on material centre
Step 4: Then open the material centre from modify or list then press shortcut key F8 to delete it
Step 5: If you have use that material centre in voucher you can't delete it and if you are trying to delete predefine master in that case also you can't delete it

How can I modify the default print configuration in BUSY for my production planning report?

You can create Report header printing Format for print production planning Report.
For create Report Header printing format after follow these steps:
1. Go in Administration then go in configuration
2. Then go in Report Header printing click on add format
3. Mention format name and save
4. Then click Enter on report Header option show your format
5. Select your format and click on configure and configure according to your need
6. Then you can print production planning Report in this header format