Frequently Asked
Questions

Q: I need the purchase price to update automatically how can I enable this feature?

If you want to update purchase price automatically then please follow the given steps Step 1: Go to administration menu then configuration then feature options then inventory. Step 2: Then look for option update item prices from voucher and enable then click on configure then tick update last purchase price. Step 3: Then after saving any purchase voucher after enable this feature that price will get update in the item master of the item.

Q: How do I disable the material center in the BUSY?

For deactivate the material center or any company in BUSY,Please follow the given steps for the same, Step1: Click on Administration Step2: Click on the Utilities option given. Step3: Click on the De-activate master option. Step4: Can select the material center of master which you want to deactivate. Step5: Can select one master or can aslso group of the master Also can check the list of master which you have deactivated as option given for the same.

Q: How do I reset the transaction limit set in BUSY?

To reset the transaction limit then please follow the given steps: Step 1: go to Administration Menu Step 2: Click on Configuration option Step 3: Then click on Maximum Entries in Voucher option Step 4: Here you are increase or decrease the number of entries and click on save button to save the configuration Note : You can enter up to a maximum of 999 entries in a specific voucher.

Q: How do I set up and use IGST and L in BUSY?

When you enable GST the tax category is created by default. If you want to create New sale type/purchase type follow these steps: Step 1: Go to Administration then click on Masters. Step 2: Click on Add then enter the name of your sale type/purchase type. Step 3: In the Region select Local/Central. In tax calculation write your tax rate and save. Step 4: When you enter the voucher you can select these tax types.

Q: Why am I unable to create the transporter ID in the e-invoice?

If you want to create a Transporter ID in E-invoice, follow these steps: 1.Transport details are not mandatory for E-invoice. 2.If you want to create a Transporter ID when you generate a voucher in the transporter window, click on 'Add New' and create a Transporter ID. 3.You can also create a Transporter ID from Transactions. Click on GST Misc. Utilities, then select 'Input Transporter's GSTIN/ID,' and add it to your account

Q: How to modity the opening stock quantity of an item?

If you want to modify the opening stock quantity of an item please follow below steps: Step 1: Go to administration menu then click on masters submenu Step 2: Then click on item and open the item master from modify mode or list Step 3: Change the opening stock from its respective field Step 4: If previous year exist in same compamy you will not able to change the opening stock of an item

Q: How can I track business performance through dashboards in BUSY?

To track business performance through dashboards in BUSY, you can customize the dashboard as per your requirement Step 1: Go to administration then configuration Step 2: Select user dashboard configuration and se;ect your user Step 3: Mention yes in option you need to see for analyse your business perfomance and save Step 4: Then go to Display and select my dashboard Step 5: Select date and see report .

Q: Validate HSN codes in BUSY. What's the right way?

Follow below steps to validate HSN codes in BUSY: Step 1: Go in transaction section. Step 2: In bottom there is an option of GST misc.utilites. Step 3: Under it select validate HSN online option. Step 4: Then select as per your requirement one or multiple. Step 5: Click on Load list. Step 6: Then select the option of validate. Step 7: It will show the status of HSN as valid/invalid.

Q: How to I correct errors if found in item?

To modify or correct item information,follow these steps Step 1 Open your company and go to administartion Step 2 Go to masters Step 3 Select item option and then modify Step 4 Search item name you wants to modify and proceed to save changes Note:Make sure to do changes in item info only item is not used in voucher or it may affect your existing voucher in which items are used

Q: How to configure stock alerts for low levels?

Please follows the following steps for settings alert of low stock You have to define Critical Levels in Item master. Enable Critical Level in item master define minimum, maximum and reorder qty details. Please follow below mention for showing alert when stock go low or negative:- Click On Step 1:- Administration Tab, Step 2:- Configrations, Step 3:- Warning Alarm, Step 4:- Select waring only on minimum level This steps do after setting Critical Level in item Master

Find Solutions to Common Issues Related to configurations - other configurations

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I need the purchase price to update automatically how can I enable this feature?

If you want to update purchase price automatically then please follow the
given steps
Step 1: Go to administration menu then configuration then feature 
 options then inventory. 
Step 2: Then look for option update item prices from voucher and enable
 then click on configure then tick update last purchase price.
Step 3: Then after saving any purchase voucher after enable this feature
 that price will get update in the item master of the item.

How do I disable the material center in the BUSY?

For deactivate the material center or any company in BUSY,Please follow the given steps for the same,
Step1: Click on Administration
Step2: Click on the Utilities option given.
Step3: Click on the De-activate master option.
Step4: Can select the material center of master which you want to deactivate.
Step5: Can select one master or can aslso group of the master 
Also can check the list of master which you have deactivated as option given for the same.

How do I reset the transaction limit set in BUSY?

To reset the transaction limit then please follow the given steps:
 Step 1: go to Administration Menu
 Step 2: Click on Configuration option
 Step 3: Then click on Maximum Entries in Voucher option
 Step 4: Here you are increase or decrease the number of entries and click on save button to save the configuration
 Note : You can enter up to a maximum of 999 entries in a specific voucher.

How do I set up and use IGST and L in BUSY?

When you enable GST the tax category is created by default. If you want to create New sale type/purchase type follow these steps:
Step 1: Go to Administration then click on Masters.
Step 2: Click on Add then enter the name of your sale type/purchase type.
Step 3: In the Region select Local/Central. In tax calculation write your tax rate and save.
Step 4: When you enter the voucher you can select these tax types.

Why am I unable to create the transporter ID in the e-invoice?

If you want to create a Transporter ID in E-invoice, follow these steps:
 1.Transport details are not mandatory for E-invoice.
 2.If you want to create a Transporter ID when you generate a voucher in the transporter window, click on 'Add New' and create a Transporter ID.
 3.You can also create a Transporter ID from Transactions. Click on GST Misc. Utilities, then select 'Input Transporter's GSTIN/ID,' and add it to your account

How to modity the opening stock quantity of an item?

If you want to modify the opening stock quantity of an item please follow below steps:
Step 1: Go to administration menu then click on masters submenu
Step 2: Then click on item and open the item master from modify mode or list
Step 3: Change the opening stock from its respective field 
Step 4: If previous year exist in same compamy you will not able to change the opening stock of an item

How can I track business performance through dashboards in BUSY?

To track business performance through dashboards in BUSY, you can customize the dashboard as per your requirement
 Step 1: Go to administration then configuration
 Step 2: Select user dashboard configuration and se;ect your user 
 Step 3: Mention yes in option you need to see for analyse your business perfomance and save
 Step 4: Then go to Display and select my dashboard
 Step 5: Select date and see report .

Validate HSN codes in BUSY. What's the right way?

Follow below steps to validate HSN codes in BUSY:
 Step 1: Go in transaction section.
 Step 2: In bottom there is an option of GST misc.utilites.
 Step 3: Under it select validate HSN online option.
 Step 4: Then select as per your requirement one or multiple.
 Step 5: Click on Load list.
 Step 6: Then select the option of validate.
 Step 7: It will show the status of HSN as valid/invalid.

How to I correct errors if found in item?

To modify or correct item information,follow these steps
 Step 1 Open your company and go to administartion
 Step 2 Go to masters
 Step 3 Select item option and then modify
 Step 4 Search item name you wants to modify and proceed to save changes
 Note:Make sure to do changes in item info only item is not used in voucher or it may affect your existing voucher in which items are used

How to configure stock alerts for low levels?

Please follows the following steps for settings alert of low stock You have to define Critical Levels in Item master.
Enable Critical Level in item master define minimum, maximum and reorder qty details. Please follow below mention for showing alert when stock go low or negative:- Click On
Step 1:- Administration Tab,
Step 2:- Configrations,
Step 3:- Warning Alarm,
Step 4:- Select waring only on minimum level
This steps do after setting Critical Level in item Master

Frequently AskedQuestions